Brayleys Cars - Brayley Honda Romford Reviews 

I wanted to change my car, a Honda CRV, and was initially thinking of changing to a Honda HRV. I popped into Brayleys to have a look at an HRV, a salesman, Shay, came over and introduced himself and we had a quick look at a car. We had a chat and a cup of tea about the type of car I wanted and Shay emailed me over an HRV they had for sale. I decided it wasn't quite what I needed and began looking for a different make and model of car altogether. I made enquiries at another dealership but they were unsuccessful in finding my next car. I decided to go back to Honda, this time for a Honda Jazz, I had a quick look at Brayleys website and found just what I was looking for. I phoned Shay straight away and organised a test drive and reserved the car. After the test drive I decided to buy the car, it was just what I wanted and had everything that I was looking for. Shay explained everything about the car perfectly to me and was very friendly and polite. I had a query after buying the car and he came back to me straight away. I have driven Honda cars for some years now and find them very reliable and the customer service from sales to service personnel is very good.
I would definitely recommend Brayleys.

Shay was really helpful and made the whole experience of buying a new car easy and fun!

Five star service from Brayley Honda Romford as usual. The service was easily booked over the telephone, promptly picked up as agreed and retuned serviced and valeted looking like a new car.
Excellent work by the service team and can be highly recommended.

Joshua at Romford honda was most helpful, polite and extremely knowledgeable about the car, products and services.
Great work. Easy pleasant experience.
No problem to recommend!

I arrrived on time for pre-booked annual service at Brayley Romford. I was greeted by Lisa who took the keys and invited me to wait in the waiting area and have a coffee. The service was completed in short order and car washed and vacuumed.

I just bought a used bike (2025 Forza 750) from Brayley and it was easily one of my best vehicle buying experiences. From the start there was no pressure, only good solid advice from Jason- a dyed in the wool fellow biker who really knows his stuff and helped me through the entire process. So, would I buy from Brayley again? 100% yes!

First class service, very professional and helpful, would highly recommend.

Customer service was excellent
However I was expecting my car to be cleaned after service, paper left on the floor of car

Had my car serviced. The reception staff were very friendly and helpful. Nice clean waiting area with comfortable seats, wide screen tv and coffee machine.

I bought my Honda from Brayleys in Romford and have a service plan with them. They serviced my car while I waited, there's a comfortable waiting area with free hot drinks. I've always found the people at the Romford location to be polite, friendly & efficient. They even washed and cleaned my car inside & out!

Great service , efficient and professional.

This is the second time I’ve bought from Brayleys Honda. I like dealing with the people there. I’ve found them helpful and knowledgeable and offer a great customer care service regarding after sales and servicing.

A really enjoyable experience, Jason went over and above to facilitate a surprise motorcycle for my Son. The showroom and facilities are the best I've seen so I have no reservations in recommending Brayley Honda for your next bike or car.

Delivered car at. 8:30 reception did the necessary documentation, at 4:54 I was notified by phone call my car was ready for collection. l collected my car and it looks good and fells good . A very professional organisation I am ver pleased

Great service quick efficient very friendly service couldn’t be more helpful.

There was a recall on my car, so it had to go in for a whole day, which was awkward as we are a one car family. So luckily, I was informed when I rang to arrange the appointment that I could have the work done at the Enfield branch, and EVEN BETTER they would collect my car from home and drop it off when the work was completed. This was such a relief.
The driver was really lovely, he arrived early and brought the car back when the work had been done.
Great Service.

purchasing the car on line for me was not easy having to upload documents i found difficult as i do not use the computer all that often for this type of work. So all in all not overly impressed

Service was very good, the standards of staff were very good and helpful.

The sales team at Honda are out standing and gave me a first class service especially Helder who went the extra mile to help me with the finance company which I used who where very slow and kept chasing them up and helped filling in all there documents well done Helder Da Costa 👏 👍

from the moment I rang up to the moment of my purchase was nothing but great. big shout out to Helder Da Costa polite and helpful all the way . thanks for my new bike :)