Brayleys Cars - Brayley KIA Dunstable Reviews 

574
•
TrustScore 5 uit 5

4,9

Houghton Road, LU5 5BF Dunstable, Bedfordshire, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Always great service from Kia, Georgina and Jordan are always so helpfull and friendly they always go above and beyond for me. The services on my car are always easy to arrange and quick to carry out... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very good service from first demo visit to buying and part exchange. All dealt with by one well trained and highly professional sales person.

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

The service was functional and did everything I expected. But with previous cars I've experienced added value such a collect and deliver service, a courtesy car or a while you wait service. None of th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everyone was very professional, listened and took necessary action as needed. All the work on the car carried before the end of the day as promised.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autobedrijf/Garage
  4. Verkoper van tweedehands auto's
  5. Winkel voor tweedehands auto-onderdelen

Geschreven door het bedrijf

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contactgegevens

  • Houghton Road, LU5 5BF, Dunstable, Bedfordshire, Verenigd Koninkrijk

  • 01582477500

4,9

Uitstekend

TrustScore 5 uit 5

574 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 27% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,9

Alle reviews

(574)

3.442 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

New car

Herman the salesman was very helpful and really patient with me a really nice man

3 maart 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley KIA Dunstable

Hi Lynda, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Beoordeeld met 5 van de 5 sterren

It’s always a pleasant experience

It’s always a pleasant experience
Friendly staff, good communication and comfortable waiting area.
Definitely recommended

3 maart 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley KIA Dunstable

Hi Sere, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Beoordeeld met 5 van de 5 sterren

Great Service from Jordan … always…

Great Service from Jordan … always putting the customer first.

27 februari 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley KIA Dunstable

Hi Ga, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

Kia Dunstable car 🚘 service

Friendly welcome.. good team

27 februari 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley KIA Dunstable

Hi Kaz, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

Staff so friendly so helpful and great…

Staff so friendly so helpful and great customer service
Also make sure everything is explained so so caring. I used to use this dealers under Grovebury. I was worried about the bigger company that’s taken over but the service is still as good if not better.

1 maart 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley KIA Dunstable

Hi Mrs Walter, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Beoordeeld met 5 van de 5 sterren

Jake was amazing he gave me a great…

Jake was amazing he gave me a great deal and fantastic service.

27 februari 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley KIA Dunstable

Hi Tracie, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Beoordeeld met 5 van de 5 sterren

Just bought a used Kia from Brayleys…

Just bought a used Kia from Brayleys Dunstable. Herman was helpful and professional. Pleased with the car too

28 februari 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley KIA Dunstable

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 5 van de 5 sterren

Always happy to assist & help me in the…

Always happy to assist & help me in the best ways possible!

26 februari 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley KIA Dunstable

Hi Denzle, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Beoordeeld met 5 van de 5 sterren

Great service as always Brayley…

Great service as always Brayley Dunstable. Would not take my car anywhere else. Friendly helpful staff

26 februari 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley KIA Dunstable

Hi Tracy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Beoordeeld met 5 van de 5 sterren

First service feedback for my EV3

First service feedback for my EV3. Excellent service experience throughout. Jordan worthy of note, 10 out of 10. A very happy customer.

23 februari 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley KIA Dunstable

Hi Linda, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Beoordeeld met 5 van de 5 sterren

Jordan was very helpful

Jordan was very helpful. Wait for service was started on time and completed with a quick wash despiter the weather.

20 februari 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley KIA Dunstable

Hi Brian, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Beoordeeld met 5 van de 5 sterren

Appointment booked on time

Appointment booked on time, welcomed and treated very well. Kept well informed by the receptionist. Showed video of the vehicle during service. Great work

20 februari 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley KIA Dunstable

Hi Tima, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Beoordeeld met 5 van de 5 sterren

Jordan and Fiona always give great…

Jordan and Fiona always give great service and excellent commnications. Always a pleasure having my car's annual service and MOT done at Brayley Dunstable.

6 februari 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley KIA Dunstable

Hi DaBij, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

Very good customer service

Very good customer service. I was kept fully informed
throughout with work completed and on.time.

18 februari 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley KIA Dunstable

Hi Stephen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 4 van de 5 sterren

Reliable and on time with service…

Reliable and on time with service people very nice and helpful

18 februari 2026
Review zonder uitnodiging
Logo Brayleys Cars - Brayley KIA Dunstable

Antwoord van Brayleys Cars - Brayley KIA Dunstable

Hi Ian, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 5 van de 5 sterren

All staff were very polite and…

All staff were very polite and efficient. I always have a great experience when dealing with the Houghton Regis showroom from all staff whatever department they work in.

16 februari 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley KIA Dunstable

Hi Carol, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

The service experience at Brayley Kia Dunstable

The service experience at Brayley Kia Dunstable was simple, efficient and reassuring. All costs were displayed upfront and video inspection was provided. Any questions or queries I had were answered accurately,. 10 out of 10

17 februari 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley KIA Dunstable

Hi Bernadette, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 5 van de 5 sterren

Great service as always

Great service as always. Kept up to date at each stage of my service. Thank you. You are a great team.

16 februari 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley KIA Dunstable

Hi Andrea, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 5 van de 5 sterren

Polite and friendly staff

Polite and friendly staff, did a great job

9 februari 2026
Review zonder uitnodiging
Logo Brayleys Cars - Brayley KIA Dunstable

Antwoord van Brayleys Cars - Brayley KIA Dunstable

Hi Mark, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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