Brayleys Cars - Brayley Kia Harpenden Reviews 

My daughter bought her first car from Brayley Kia in Harpenden and it was a fantastic experience for her. Natalie made everything clear and easy for her, How buying a car should be. Thank you. Great team and very friendly!

Excellent service from the initial booking of my MOT and service to the service on the day. . Tom on reception was excellent and kept me updated during the day . The extra bonus was receiving the video of the MOT. which showed that everything was done as described . Excellent service as always from everyone thank you

Third time I have changed my car at Brayleys. The whole procedure was dealt with very smoothly and efficiently. Very patient with this elderly driver!

Great service throughout definitely recommend

Polite, quick service. Comfortable waiting area in showroom which allowed me to work for the 2 hours with complimentary coffee. Great service all round, car returned washed and hoovered!

At the launch of the EV2 I was so impressed, both with car, and the sales team promoting it, that I placed an order there and then. Subsequently I have dealt solely with Jonathan Leston who was outstanding in progressing the sale and guiding me through all the other things necessary to part with my old car and receive the new. Well done! I recommend him to everyone.

Very helpful staff who allowed me to leave my car early.
Good communication about costs and work needed.

Very helpful and knowledgeable staff, and certainly not overbearing.

I had my car serviced and MOT'ed at Brayleys Harpenden. Excellent service and friendly, welcoming and knowledgeable staff. Highly recommend.

As always helpful and friendly, work carried out as expected and all done on time

I was able to book my service appointment very easily on the online calendar, and I received excellent service when I took the car in and collected it later on. I particularly liked the little video clip of the underside of my car, along with a verbal report.

Great experience from enquiry to collecting my car. Seamless and Jonathan was extremely helpful and went the extra mile to get the deal done!!

Having a video of the car checks & reception personal attention

Very helpful staff

Excellent customer service. Special thanks to Daniel butler sales manager and Danny sales executive.

Very professional staff, right from reception to final service. We were requesting recovery and the staff promptly called back in time. Repair was done as promised within the time window initially suggested.

I had a fantastic experience with Jon Simpson at Brayleys Cars. He understood what I was looking for and kept his eye out for a car that would fit. Once found he’d made sure the car was there the day I had a booked a test drive and walked me through every step of the way. As a woman having never bought a car through finance I of course brought my dad along with me. Jon was kind, friendly and understanding and helped every step of the way. I could not recommend more highly!

Great Customer Service. Not pushy. Very relaxed atmosphere in there. All staff very welcoming. I hadn't bought a car for over 15 years and being a woman buying a car on my own for the first time I was quite nervous. I needn't have worried, I met Natalie, she was excellent. She was very patient, explained everything about the car thoroughly. When I went to collect the car, she took her time with me and made sure I was completely happy before I drove off. I also had to ask a couple of questions later on and again, received excellent customer service. I would not hesitate to recommend Brayleys in Harpenden and especially Natalie.