Brayleys Cars - Brayley Renault Milton Keynes Reviews 

Everything was very well organised and the service team were polite and helpful.

Good service, greeted by the friendly welcoming team who quickly booked my car in for its service, sorted a courtesy car for me.
Thank you

Very helpful staff, repair carried out immediately while I waited, first class service , Thank you.

The service department never answer their phones, I rang repeatedly over a number of days.
They let me know that they were keeping my car further than agreed after I had to track them down by phoning the sales dept and threatening to speak to the manager as no one had rang me all day and I knew they garage was shutting within the hour.
The courtesy car was electric with only 100 miles, not enough for me to drive to my home, go to work and and take it back. So I had to drive back again to pick up another car that would be appropriate for hire. When I took the car back it had over 300 miles of petrol that cost me £30 as they said they needed it for a further day, turned out they didn't and it seems entirely unfair that I have not been reimbursed the money I spent because of their repeated blunders. when I picked it up it had with about 80 miles, I was promised that someone would have a word about a good will gesture... but what a surprise no further contact.

Tony was very knowledgeable and helpful. I like it that he was persuasive as opposed to pushy.
The car is excellent!

Very helpful and polite staff, from booking my car service appointment to the actual day. I was kept informed of the progress from start to finish. Well done to all.

After waiting over 9 months for a part, they rung me to make an appointment for my car to go in I explained that the boot still wasn’t locking properly which has been an issue when I first went to Brayleys, they said that wasn’t a problem and they would check it again.
I told them I would need a courtesy car as I live in Heath and reach so when I get there they inform me my car was a geared car ( I drive an automatic) and I would need to pay £40.00 I said it’s still under warranty and the three times before I wasn’t charged. I also said I was expecting a like for like car as I haven’t driven a geared car for years. I was called back after four and I asked if the boot was sorted and was told they didn’t have time! They didn’t charge me for courtesy car.
the boot was a problem the last two times it’s been in they said they couldn’t find a problem, but it’s still not shutting every time and I need to press the button

Faster than the time allowed and very helpful

Good communication and efficient service. Service manager was very polite and professional.

Joe was really friendly and nothing was too much. He tried to help at any opportunity. Drove away a very happy customer.

First time here .all the staff were so helpful.not at all pushy like others i went in today .hence i will be collecting my car next week .they wouldn't be more helpful .very much recommended

I was expecting a call, after applying online to book an appointment for MOT & fitting of a replacement light.
I didn’t hear back, so I contacted Brayleys, Milton Keynes by phone. From there, everything went very well. Lorraine pleasantly made the appointment for MOT and noted my other requests. On the day, my car was collected and delivered back to my home by a helpful and polite young man. I also had a call to say that staff were trying to source the replacement part needed for the repair job and they told me that I would be offered a new appointment when they had done that.
Jo

Having had my car called in under warranty after a red warning light came on, I spent the following 2 weeks chasing for an update on when it would be fixed. I called 5 or 6 times a day and no one ever picked up. Eventually on day 5 I spoke to someone who said they would check and phone me back. But no one did. Finally 5 days on and I got a message to say the car was ready to collect. Only to be told they couldn’t find anything wrong with the car. Shocking customer service.

Work was carried out, I was keep advised on progress
Car was valeting after work completed

The sales team were all very helpfull and explained everything very well.
Would definately use them again to buy my next car.

I was asked to be at the dealership at 8:30 and I would be out by 10am. On the dot, the keys were handed back in my and the car was washed. Excellent

Danny was excellent. Great service

Professional and friendly from start to finish. Looking for a car we had visited many car dealers. Constantin made the whole process of buying a new car seamless, he was friendly and clearly knew his cars. He listened to what we wanted from our new car and delivered. Its mainly down to him we purchased from Renault.

Great sales man, very happy with his service from start to finish. Love my car 🙏

Thank you Danny
You made buying my car a smooth, organised process.
You were, kind, approachable, informative and very professional.
I am very happy with my new car.