Brayleys Cars - Brayley Suzuki Hendon Reviews 

I was nervous about going to a new garage (west London Suzuki closed) but my experience of Brayley's was brilliant from booking to leaving with my car. Everything happened as discussed - time of my service, how long it would take, that i could wait etc..The communication with Hardik Parikh was excellent. Very positive experience. Thank you.

If Reliability is a very important criteria for buying a car then Suzuki should probably be on your list to consider. Toyota also shares some models and the Suzuki equivalent might cost less for essentially the same car and reliability. Would recommend paying Bradley’s a visit

Service done

I have found this all a very positive experience. The Customer Service has been outstanding with all the team. Their professionalism and patience to answer any questions or queries I have had was no problem for them.
I have found them very reliable and I’m very Happy to have chosen my Suzuki Swift Car.

Wonderful team! Thank you for the excellent care and friendly service. Everyone, was equally helpful and went above and beyond. Top-notch experience all around - Thank you!

I am not sure about the commitment or attitude of one member of the customer services team, to whom I handed the car over to, as they did not inform me that the car was ready . I had to find out myself and thankfully the interaction with someone else was more professional but I had to come and pick the car up the next day rather than that very day. The individual in question also seemed to continue looking busy at the computer screen when I arrived to pick the car up and I felt ignored by them but was called over by a colleague. Minor point perhaps or is it? The process of the handover back by someone else was of a good standard and the car seemed well looked after. 3 stars for the customer service on this occasion because of this individual.

Service and MOT completed to satisfaction.

Bradley Suzuki Hendon is the place to go when buying a used car.
Today I bought home my Suzuki Ignis, I'm a very happy & satisfied older customer. I was given Excellent service, from Reiss Tailor the sales executive. He was very professional, very knowledgeable about the car and very patient. I had lots of questions and he was able to talk me through all the paperwork’s, he sat with me in the car and talked me through everything.
Consequently I was able to drive off that forecourt with confidence.
Thank you Reiss.

Robert ward called me incorrectly by my surname.
He failed to address my problem.
He I believe, is based at Hendon branch, London. I have been in touch with Honda as he suggested, and I am sure he'll be hearing from Honda themselves. I kindly await the reply.Cliff.

Always pleasant staff. Work carried out along with good explanation. Only negative was that I didn’t get a call when my car was ready for collection and when I called on a few occasions to check myself, the phone was never answered. Not the teams fault as it’s very well noticed now that they have done away with the receptionist that would always meet and greet you on arrival. Not a good move Brayleys. This was always a bonus, having that human touch.

Friendly staff, job well done

The gentleman who dealt with me explained everything very well and was very easy to talk to.

Great service from Brayley’s. Prompt, efficient and friendly. Pleasure to deal with.

Helpful courteous employees. They reminded me that service/MOT due. Responded to my online booking and was able to arrange a convenient date. Easy to park and leave car. Telephoned to tell me ready to collect. Car cleaned which is much appreciated although tailgate still had quite a few streaks on it.

Great service

Comfortable environment
Helpful staff, have a drink while you wait.

Knowledgeable and friendly staff and not pushy.

Speedy, personable and professional

Just had an extremely good experience when my Suzuki Inglis went in for the first service. The service was completed much sooner than anticipated, allowing me extra time for my busy day! Many, many thanks to Brayleys Cars!