Brick Borrow Reviews 571

Brick Borrow is incredible - our two boys get to choose and build new Lego sets then send them back and get new ones. It’s a never ending carousel of bricks!

What takes it from an amazing idea to being truly brilliant is the customer service - if there’s a piece missing, they’ll send a new one within days.

It’s genuinely excellent and we wouldn’t hesitate to recommend!

This is an amazing platform for someone who loves legos but cannot keep buying. Or cannot store it. I came across this on Fb and I am so glad I subscribed. Its only been a month and I am already on my 3rd lego set. I get to build all my favourites without burning a hole in pocket. Its so easy.

My 2nd box with brick borrow & my little boy is so happy with it ☺️ Sets can get so expensive & having the option to offer him the big sets at a small cost has been amazing!

Joined at Christmas and had two consecutive sets with pieces missing. I appreciate this can happen but waiting for the missing pieces and no other compensation for this is a deal breaker for me. Plus the choice of sets was disappointing as all the ones she likes (when we finally get the window to choose) are currently already being borrowed. My daughter has been completely put off Lego. Would not recommend.

What a fantastic idea, being able to experience Lego without all the hassle of spending so much money. A long time ago I would look at a set I want and just dream of having it, but now brick borrow makes that dream come true and I love it. I’ve already made a list of sets I want to build and thanks to this amazing company I can finally take those builds on. Your not just making me happy but your making dreams of small and big kids come true thank you brick borrow 😊

Really enjoy being able to build some extraordinary sets which I wouldn’t be able to buy every time. Keeps my son busy. Service has been fantastic. We really look forward to building every time. The plus side is not having them take up space and gathering dust! Much more affordable this way too! Highly recommend the service.

Fantastic concept, but left feeling frustrated by a few things:

i) Additional £4.95 shipping cost per order. On the Plans & Pricing page "Shipping (2-3 Days)" is listed under each plan with a tick against it, suggesting shipping is very much included. That's quite misleading, there's no mention of an additional charge on that page. It's only if you refer to the FAQs or T&Cs that shippings costs are made clear (or, in my case, at checkout when you borrow for the first time).

ii) Turnaround times. Again, to suggest borrows are "unlimited" is misleading when 8 working days per order are lost to shipping and processing (2 days to pack and dispatch + 2 days for Royal Mail to ship to the customer + 2 days to return to brick borrow via Royal Mail + 2 days to process the return). That's an eternity in this day and age. There are typically only 20-22 working days in a month, so in practical terms you're looking at 2 orders per month max. Very frustrating if you expected things to move quicker when signing up, even more so if I'm paying extra for shipping.

iii) Availability of sets. Others have mentioned this, so I won't dwell on it. It's also frustrating you can't even browse the "Pick Your Sets" pages when you already have sets at home/in transit/being processed.

A premium membership tier involving quicker turnaround times/next day delivery/priority availability would be most welcome.

The idea behind Brick Borrow is great - being able to build expensive LEGO sets without having to buy and store them is a really appealing concept. Unfortunately, my experience was disappointing due to a lack of transparency before signing up.

A few key details only became clear after subscribing. There is a £4.95 delivery charge per set (which does include a return label). That’s not unreasonable, but it wasn’t obvious before committing to a plan.

More importantly, many of the sets people are likely signing up for - particularly larger Harry Potter and Star Wars sets were either already borrowed or locked behind a three-month membership requirement. There’s no clear indication of these restrictions before you pay, which felt misleading.

After subscribing, I quickly realised that most of the sets available to me were smaller, low piece-count builds, which didn’t really feel worth renting when they could be purchased fairly cheaply.

I ended up cancelling the same day. Another frustration is that cancellation requires emailing support, and the response felt like a generic template. It didn’t seem like they recognised that I had joined and left within a day, which would seem like useful feedback for them - or they get it a lot.

Overall, the concept is excellent, but the service would benefit from much clearer upfront information about delivery costs, set availability, and membership restrictions.

We love Brick Borrow! Having grown up with Lego but now living in a small flat Brick Borrow is perfect. My partner and I have built the Kingfisher, Bosai tree and just ordered the Vespa. The Lego app lets us split the build between us and it’s a great thing to do in the evening. All sets have come without any missing pieces and have been in really good condition. We love being able to build a set together, display it for a few days and then send it back. Would highly recommend.

We have recently signed up for a brick borrow subscription, we opted for the year subscription and find it’s very good value for money.
We love doing Lego as a family so this is a perfect way to build Lego we probably wouldn’t normally buy The actual process is so easy choose your Lego, get it in the post then enjoy building it. The return process is also super easy as everything you need to send it back is provided.
We love brick borrow!

Brick borrow is a subscription company that lends Lego so that you can make kits at home without the expense of buying them. Once you have completed them you take them apart & return them, then choose another kit . The returns are processed in a timely manner.
It's something adults & children can do, and is a very relaxing pastime for me.
It's a great company & always get a friendly response via email.

Good service, very reasonable price. It would be nice if the website let you filter or sort by number of pieces (at least on mobile), but generally very happy with brickborrow.

Big shout-out to Brick Borrow! Awesome service and even better customer support. They answer any queries or questions quickly and always super friendly. Top marks!!

Great service, loved the set I picked and I got a new set too! What a genius idea, I love that this will scratch my Lego itch without having to spend hundreds of pounds or find somewhere to store them all. Can’t wait to pick my next set!

Was reccomended by a friend to give the service a go, so started with the standard builder package.
Signed up and picked my first set, it arrived within a couple of days. Had great fun putting the disney mini castle together!
The box included everything needed to send back too, i took it apart and posted it back via local RM lockers. Hoping that it will be back with them soon so i can pick me next set quickly!

I was looking for a small hobby to fill in some time. My wife saw an ad about Brick Borrow, it sounded a good idea, so I thought I would give it a try. Brick Borrow are very friendly but very professional and their communication is second to none. I have only completed 3 sets to date but I have enjoyed building every one. For anyone interested in Lego, but doesn' want the expence of buying the sets, I would thoroughly recommend Brick Borrow. Once you pick your set you usually recieve it in a couple of days. And the return process is really easy as you can use the original packaging for the returns. Again, I would highly recommend Brick Borrow and hope they go from strength to strength for many years.

Ian Hammond
East Yorkshire

Absolutely genius idea! I'm that person that loves Lego, don't even care what I build, and have no desire to keep it, dust it or anything after so it's perfect! Love the whole concept - even the three month apprenticeship 😂

Couldn't recommend more for the Lego lovers that don't want to keep it. The team are great too and love their social media presence.

Big yes from me!

Can’t recommend enough we wanted an activity for mindfulness for our daughters and of course Dad.
Lots of sets to choose from and great delivery and return service. Any little hiccups we have had missing bricks, customer service have organised for them to be sent out to us so our sets can be completed.

I discovered Brick Borrow just by searching on the internet by chance. I have quite a stressful job and love doing Lego with my son. However buying sets costs a lot of money and then you have to worry about where to store them once they are built. What I love about Brick Borrow is for a reasonable monthly fee you can browse hundreds of set, choose one you want to do and get it shipped to you. Then you build, enjoy it and take it apart to ship back ready to choose another one. The service is so quick and they keep you informed at every point. The choice of sets is amazing and it’s just been an absolute pleasure dealing with them. I would recommend Brick Borrow to anyone who loves Lego

Found this company on TikTok. I have a big collection of Lego. My Lego room and my display units are full!

Brick Borrow to the rescue! I was given a yearly ‘Builder’ subscription. Huge choice of sets to choose from. Excellent communication from the company during initial account set up. Swift responses and very helpful.

My first set arrived on time. Clear communication throughout the delivery process.

The set arrived safely boxed. All necessary labels included. Big bag of Lego bricks and manual.

Model (Vespa 125) built without ant problems. All parts present and very clean.

The takedown of the model almost as enjoyable as the build.

A great experience from start to finish. I will enjoy working my way through the Brick Borrow catalogue.

Highly recommended