Recently purchased a used Renault Arkana from Bridgend Irvine branch. Great service from Darren Galloway from start to finish. Made it a nice easy experience and the transaction was very smooth. After... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Picked up my new copper mini last week and I’m absolutely delighted with both my car and service I received. Darren was very helpful and efficient and explained all that I needed to know. I would rec... Toon meer
We’ve just purchased our third car from Bridgend. Over the years, they have always been helpful, professional, quick to answer questions, and thorough in explaining the process of buying and part ex... Toon meer
The service was 5 Star. Any questions asked were answered clearly and politely. There did not appear to be any type of hard sales which makes a change. After having a look around the complex which... Toon meer
Bedrijfsgegevens
Over Bridgend Motor Group
Geschreven door het bedrijf
Shop Now
USED CARS
USED COMMERCIALS
USED WAV's
- Over 1200 Quality Used Vehicles In Stock
- Reserve any vehicle online for £99
- Build your own deal
- 105 Point Pre-Sales Check
- HPI & VOSA mileage checked & clear.
- Up to 12 months Warranty included
- No Admin Fees
CONTACT US VISIT OUR WEBSITE
Driving Ayrshire forward since 1930
At Bridgend Motor Group we are proud to celebrate over 90 years investing in Ayrshire. From small beginnings, we’re still a family-owned firm, now with over 240 local employees, and 7 branches covering North, South & East Ayrshire.
Bridgend Motor Group now comprises thirteen departments whose operations encompass used car sales, used commercial vehicle sales, service, maintenance, MOT and accident repair. The company is still family owned and run with many members of the McLaughlan family in key positions. Now with some of the 4th generation working in the business. We have over 200 local employees many of whom have been with the company in excess of 10 years and some for more than 30 years! A family owned company, renowned for its excellent quality of service.
Make Bridgend Motor Group the first choice for your next car.
Contactgegevens
Kilwinning Autoplex, Old Glasgow Road, KA13 7JB, Kilwinning, Verenigd Koninkrijk
- 01294 555400
- www.bridgendgroup.co.uk
4,7
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very helpful
Very helpful and knowledge of the model I was buying was a plus can not fault gerry the sales man
30 juli 2026
Colin at Bridgend made the whole…
Colin at Bridgend made the whole process so easy for me! I struggled massively trying to sort finance, he did it no problem! Now I have a lovely new car for me and my 2 girls, we’re so happy with it!! Thank you so much :)
13 augustus 2026
Bought my Mercedes from Irvine store
Bought my Mercedes GLA 200 from the Irvine Motor store group about 2 months ago. I contacted them regarding a car which was only just put on their system, Darren got in touch straight away and was fantastic. Kept me in the loop with all the steps the car was going though before I picked it up. Whenever I asked for photos/videos it was never an issue, questions were always answered quickly. The car itself is amazing, it was immaculate when I picked it up. The process on the day of picking up my car was quick and easy. Thanks again, absolutely delighted with my purchase.
21 juni 2026
Review zonder uitnodiging
Service manager attitude and conduct
Not very Happy with the conduct of the service department manager. I've been a constant customer for 8 or more years without an issue. I returned my vehicle as it would have failed the MOT on front Passenger wheel bearing, This was changed the previous year by their service department because of MOT failure. Because there was new parts put on in July 2025, bearing in mind MOT was August 2025, they deam the car has been involved recently in an accident due to the condition of parts on vehicle. Will not replace wheel bearing under warranty. Basically between going backwards and forwards with Manager, he has refused to do any work on vehicle. Very disappointed. Lost faith now
6 augustus 2026
Review zonder uitnodiging
Antwoord van Bridgend Motor Group
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that you are unhappy with your recent experience.
At Bridgend Group, we take all customer concerns extremely seriously, and we would like to assure you that we are committed to fully investigating the issues you have raised. We have already discussed your concerns with our Service Manager, who has confirmed the details you have outlined. He has confirmed that the component you are asking us to process as a warranty claim is, in his opinion, no longer the original part fitted by us. Both he and another member of our team have advised that this was confirmed with you previously, although it appears there have since been several amendments to the information provided, which has understandably led to some confusion.
As you have been a valued customer of ours for the past eight years, we want to ensure this matter is handled fairly and transparently for everyone involved. To that end, we would like to invite you to visit one of our alternative branches so that the vehicle can be independently assessed by another Service Manager. This will provide an impartial inspection and allow us to review the situation objectively.
Our Service Manager will provide the evidence that supports his position regarding the warranty claim, and we would ask if you could also provide the invoices and documentation you referred to in your discussions with him, together with an accurate timeline of events. This information will help us establish the full picture, remove any misunderstandings, and allow us to assess the matter based on the available evidence.
We believe the fairest approach is to draw a line under the confusion, start afresh, and review everything objectively before reaching a conclusion.
While we fully respect your right to leave a review, we are disappointed that this was the first step taken, as our Customer Services team would have been more than happy to assist you directly and work with you towards a resolution. Given that you have been a valued customer for many years, we hope you know how highly we regard customer service and how committed we are to resolving concerns wherever possible.
Our Customer Services team remains open to working with you to resolve this matter. Please contact us at customerservices@bridgendgroup.co.uk with the supporting documentation, and we will ensure your evidence is reviewed promptly, fairly, and without delay.
We look forward to hearing from you and hope we can bring this matter to a satisfactory resolution.
Had a major service and mot and brake…
Had a major service and mot and brake fluid change, excellent service I use this garage all time never disappointed.
27 juli 2026
Review zonder uitnodiging
New car
Good service answers any questions I had professional and would deal with them again
15 juli 2026
Great staff and communication
Colin at Ayr was fantastic. Really friendly, helpful and answered the many questions I had for him! Sale was completed in 4 days, and got a great deal on my new car. Very pleased and would recommend!
24 juli 2026
Review zonder uitnodiging
A happy return customer
Saw the car on the web page a quick phone ,when't up there it was bought it ,transferred the private number plate ,paid the road tax I'm on the road Liam and Allen very helpful A pleasant experience .
This is my second car from Bridgend cars Ayr that's why I went back . Bill Campbell.
15 juli 2026
Saleman Allan friendly knowledgeable
Saleman Allan friendly knowledgeable.
Deal was none with no fuss or pressure
15 juli 2026
Fantastic experience with Bridgend …
Fantastic experience with Bridgend Motors. Following my email query, Chris Caldwell provided an instant, personalised video response via What’s App —using my name as he walked me around the car. He was friendly, professional, and there was zero sales pressure. Even after I bought a car from another company, they followed up with genuine congratulations and offered future support. It is rare to find a dealership so focused on the customer rather than just making a quick sale!
3 juli 2026
Review zonder uitnodiging
Brilliant from start to finish Craig…
Brilliant from start to finish Craig was patient from the start advising me going through the whole process off buying my new car which am very pleased with i would highly recommend bridgend Kilmarnock if your looking to buy your next car this is my second car from them and ill definitely be back.
Thank you craig
He so good a salesman I took new car in to put fuel in and couldn't fill up called craig and he came along to garage to help 100% good.
17 juli 2026
Review zonder uitnodiging
The range of cars was amazing
The range of cars was amazing. The staff and especialy Graeme Patrick were very knowledgable and helpful as it was some time since we had changed cars. We would advise anyone looking for a change of car to go to Brigend. They will be well looked after
15 juli 2026
Professional.
A clear understanding of my requirements by the manager, concise with relevant information, extremely helpful in every department, very happy with my new purchase.
15 juli 2026
Simple and easy trade in and they…
Simple and easy trade in and they helped get the car I wanted and could afford, excellent customer service , updates regularly on progress of sale and car as it had just came in and was going through a service and not, was a bit of travel to get there didn't know it was so far, but that was my fault. Got there just signed the paperwork checked over the car and drove away, simple and perfect service , would definitely use again in the future.
15 juli 2026
The experience was very good but
The experience was very good but, I was told that the van i bought would be serviced & vslited, once I picked the van up there was No add blue in the tank & although the van was clesn, it wasn't valeted, apparently from that I would deal again
15 juli 2026
Jordan Kennedy sold me my car and was…
Jordan Kennedy sold me my car and was extremely helpful and professional! I felt comfortable and not pressurised at anytime.
Jordan sorted out all the paperwork very quickly so I could have the car straight away.
I was very happy with the service!
Many Thanks
Alison MacLean
7 juli 2026
Review zonder uitnodiging
Sales very helpful and all went…
Sales very helpful and all went smoothly from start to picking up car.
29 juni 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.