British Dog Reviews 

99
TrustScore 2.5 uit 5

2,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

They sold PetSafe training collar for my difficult GSD. No complaints here. Super product at very good price, fast delivery and support after the sale. It would be even better if one could phone them,... Toon meer

Beoordeeld met 1 van de 5 sterren

Tried to contact them by phone for advice, no one answers and only get an automated response to email or send message to a mobile number that won’t be answered. 24 hours later still no response. Tri... Toon meer

Beoordeeld met 1 van de 5 sterren

Hostile and rude responses via email, no working phone number. Had to chase a refund for 2 months. I have recommended this company to several of my clients but that will stop immediately. I will never... Toon meer

Beoordeeld met 1 van de 5 sterren

Ding Ding Ding Ding Ding - No one answers phone, email address not valid however, website is still live. Sent emails and an online message through website, have texted and called. The message on Tru... Toon meer

Bedrijfsgegevens

  1. Dierenwinkel

Informatie afkomstig van verschillende externe bronnen

We are the new owners of the business, the previous owners went into liquidation and unfortunately failed to fulfil orders placed by their customers (hence the negative reviews on trustpilot). We have been in the dog training business for 35 years and can offer free help and advice by email or phone, just contact us if you need help with your dog or advice on picking a suitable product. British Dog supply the UK's leading range of dog training equipment, types of electronic remote dog trainers, electric dog collars, invisible radio dog fences, electric radio dog fences or spray and static shock collars to stop dogs barking. From Petsafe, Canicom, Dog Trace and SportDog, we are not committed to just one brand allowing us to offer objective advice across the range.


Contactgegevens

2,4

Slecht

TrustScore 2.5 uit 5

99 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,4

Alle reviews

(99)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Having purchased several times from…

Having purchased several times from British Dog for containment system for our three dogs I had call to return an incorrect size collar. Despite the Leicester Central Delivery Office having a record of collection at 10.17 on 24.11.2017 British Dog are refusing to refund the cost of the collar. Response to the original request was delayed so long that it is now not possible to claim from the Post Office. Be very wary of needing to return anything to this company

18 april 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

very helpful

Very helpful and informative when I telephoned for advice before purchasing a collar. I received the collar within a few days of placing the order and haven't looked back since! After carefully following the training programme for using the collar, I can now let my energetic pointer off the lead with the confidence that I can get him back to me. Both dog and owner are now finally enjoying going for a walk together!

5 februari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Telephone Response

Immediate response to phone enquiries and also, prior to shipping, called with a follow up question to clarify ordering details.

28 januari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Control collar

The collar has transformed my dog's level of obedience. Walking is now far less stressful. The collar has also instilled in my dog the recognition that I am boss and she is far better behaved in general. On receiving the collar I had to contact British Dog to help me set it up. They were incredibly helpful and sorted out the problem immediately. - the problem wasn't with the collar, rather with me!

28 januari 2016
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Anti barking collar

Bought the petsafe anti bark collar for my collie who barks in the car. Excellent results. Not a peep when he wearing it. Good product.

28 januari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Speedy service

Excellent, item received swiftly and packaged well. Quality item purchased, at a good price and as described. Certainly would recommend

28 januari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Had a few questions beforehand, had them answered quickly. Product arrived quickly and is great

28 januari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

E collar

Fab delivery, very pleased with the collar , i had a lesson with my dog trainer to use the collar correctly, really pleased with the results.

27 januari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A new dog!!

After rehoming an 18 MTV Doberman bitch described as a poppet, I soon discovered I had a totally out of hand reactive dog that had experienced no socialisation and had a prey drive through the roof. I spent a lot on a trainer whom I realised was out of her depth as I am very experienced with the breed, found another trainer for advice and socialising and then finally solved her issues with your sports dog system. I now have a calm responsive dobie I can hike miles with over moors with my other dobe, let run with other dogs and have total confidence in. Thanks

27 januari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Anti bark collar

Found this collar to be great, I was fed up buying collars that activated when other dogs barked, this one doesn't, perfect stopped my dog barking straight away.

27 januari 2016
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Faulty Dog Trace collar

As a customer of British Dog for several years I had to raise a query about a Dog Trace collar that developed an intermittent fault. Although my first two contact messages elicited no initial response I then received very helpful information from Beth along with follow up enquiries. She couldn't have been more helpful in addressing the problem.

On the whole ... I continue to recommend.

27 januari 2016
Review zonder uitnodiging
Logo British Dog

Antwoord van British Dog

Hi David, We haven't received any emails from you and we always respond to messages within a few hours on working days. Please can you check the email address you are using, alternatively you can use the 'contact us' link on our website or simply call us on our freephone number 0800 783 9522.

Beoordeeld met 5 van de 5 sterren

Exceptionally helpful

Really helpful to be able to talk through options and get proper personal advice on how to use the kit. The collar is fantastic, the dog is so much better behaved and I am better at handling her, all without any stress on her and certainly in no way detrimental to her well being - I recommend without any hesitation.

27 januari 2016
Review zonder uitnodiging

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