Broadbench Reviews 

Tom has been looking after our insurances over the years and he always gets them updated for the best current situation. Very professional that makes the tedious process of setting up insurance pain free. I would not hesitate to recommend Tom's advice to anybody.
Many thanks Tom

Great service from start to finish. Mike and Jess have been a pleasure to work with. Personable, considerate and professional - what more could you ask for? Would recommend without hesitation.

I had the pleasure of working with Jordan, Mike, and Jess at Broadbench for my remortgage, and the service was outstanding from start to finish. They were extremely attentive to my needs, taking the time to fully understand my situation and find the right mortgage rate for me.

Once the right deal was secured, they didn’t stop there – I received an update every two weeks with the latest rates for the same product I was on. Thanks to their persistence, they managed to lock in an even lower rate than we originally agreed, saving me a substantial amount of money over the term.

On top of that, they carried out a full review of my existing business financial plans, including protection and life assurance, and consistently found better deals that suited my circumstances.

If you’re a contractor or freelancer looking for a dedicated, proactive, and genuinely client-focused team to secure you the best possible deals, I can’t recommend Broadbench highly enough.

The whole team at Broadbench were great. This is the third time I have relied on them to assist me in finding a new mortgage product and they never disappoint, They take the time to understand what I needed and found the best deal. They then keep in touch and make sure I know exactly what is happening at every stage and never left it for me to feel that I need to chase them. Would definitely recommend them.

Great to deal with. Very professional - listened to what I was looking for and helped me find the right product. Provided regular updates as worked through the process. Thanks for all your help.

Excellent service, very friendly without being pushy. The intricacies of the products were explained in simple terms with breathing space to come to a personal decision.

My mortgage renewal was handled exceptionally well.

Thanks to Emily and Tom

I've arranged a number of business insurance policies with Mike at Broadbench. Mike has been diligent and thorough & presents the best options across the market. Mike is also proactive and raises opportunities for policy savings and enhancements as part of a continual review of his client requirements.

We recently completed a Relevant Life Plan and a Personal Protection Plan through Broadbench, and we are delighted with the exceptional level of customer service and expertise displayed by Thomas throughout the process.

During the application, Thomas took the time to assist us in completing the forms and provided excellent recommendations and explanations.

He also contacted our accountant to ensure that the policies arranged through the limited company were being handled appropriately.

Overall, we were very impressed with the entire process and enjoyed their friendly approach. We will definitely consider using their services for future products.

I had an outstanding experience with Jordan Tomlinson and Joanne Kirk at Broadbench, who provided exceptional service throughout my remortgage process. Their expertise and proactive communication made a complex process feel seamless. Jordan consistently kept me informed about the latest available interest rates, ensuring I had a clear understanding of my options at every step. Thanks to their diligence and quick action, they secured me a fantastic mortgage rate before the bank increased rates again, saving me significant money over the term of my loan. Their personalized approach, attention to detail, and commitment to finding the best deal were truly impressive. I highly recommend Jordan to anyone seeking a reliable, client-focused mortgage advisor!

Tom made the whole process of reviewing my insurance requirements and changing my policy, plus starting a new one for my partner super easy. Reduced what I was paying by over 50% too and now got the peace of mind that our policies better fit our needs. Can highly recommend. Thanks Tom!

I would give a 10 stars for the fantastic service we received from Joanne Kirk and Jordan Tomlinson on our mortgage application. They went above and beyond that we had excellent communications from the team, it was a great experience and definitely a bonus to customer where they kept track on products throughout the process to help secure the lowest interest possible. A big thank you to the team!

I worked with Jordan and Joanne who were incredibly helpful throughout the process.

Jordan could not do enough to help; and responded to all my requests, concerns and queries in a timely manner. Well worth the money.

I spoke with Mike from Broadbench to better understand my options when it came to income protection. Mike was able to break down the options and talk me through the perks and cons of each.

Although I ultimately decided it wasn't for me at this time, I felt better informed after speaking with Mike and would reach again in the future if I changed my mind.

Excellent service provided by Tom and Emily.

I booked a consultation call with Mike from Broadbench and he was really helpful in answering my questions. In the end we both realised I was unlikely to make a purchase as it wasn't the right fit for our organisation, but he was still kind enough to spend the 30 minutes giving great advice anyway.

The application process for a relevant life and key person's cover with Mike was detailed. He was patient in explaining key aspects and was able to address my concerns raised during the application.

I would recommend.

Good Experience.

Will use them again. After they patiently worked me though the ins-and-outs of Key employee insurance and also Life Cover for my employees.

Finally had suitable coverage, with what we needed.

Jordan helped me renew my mortgage, she was very good and made it an easy process. It was an awkward one due to having to renew but also moving house with in a small period of time, so she helped me find the right mortgage avoiding any early repayment fees whilst being at competitive interest rate. Thanks again Jordan.
Kind regards
Owen

From the very beginning of this purchase journey, the team at Broadbench — especially Joane, Jordan, and their newer members — demonstrated an exceptional level of diligence, professionalism, and resilience that directly influenced the successful completion of our property purchase.

Despite facing a major setback when we were declined by a different lender, the Broadbench team never faltered. Instead of treating the process casually or with hesitation, they responded with urgency, sharp focus, and a clear hunger to make it happen. Their thorough understanding of the market and lending landscape, coupled with a relentless commitment to the outcome, ensured we stayed on track and overcame what could have been a deal-breaking hurdle. Add to that a vendor in Australia with all that brings, wow, amazing!

What stands out most is their non-casual, fully invested approach. Every conversation was purposeful, every update timely, and every challenge met with a solution-focused mindset. It never felt like we were just another client on their list — they genuinely owned the process from start to finish.

I have full confidence in working with Broadbench again on future projects. Their consistency, clarity, and drive to deliver results are exactly what you need in a broker, especially in a market that demands precision and speed. I look forward to building the existing portfolio with the team moving forward.

Highly recommended.