Ordering process easy, winter pansies arrived when expected and in good health. Plants not labelled for colour and have lots more yellow and only 2 white out of 30 Silhouette mix.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Most of the plants were fine other than the Pansy Panola XP Scarlets which had been over soaked prior to delivery and mostly just crumbled and fell apart. After planting over half have died and you d... Toon meer
Easy to order and all the plug plants (violas) were excellent quality. Delivered on time with pre-arranged dates for delivery. Cannot fault the service. Have ordered before and will order in the f... Toon meer
Bedrijf heeft geantwoord
This is my fourth order from Brookside, I keep going back to them as there plants are always high quality. You get exactly what you order, delivered well packed and when expected. Well done Brooks... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We supply only the very best quality plants at a time of your choosing. We’ve developed tried and tested systems to allow you to select a specific dispatch week for your plants when you place your order. This allows you to accurately plan your crops, help you save money by avoiding unnecessary heating of greenhouses and reduce inconvenience around delivery timings. Further recent investment in our systems now means that not only do we allow you to pick a dispatch week for your plants, if you have supplied us with your email address, we will now advise you in advance of the day that we intend to dispatch your plants on.
Why Buy From Brookside Nursery?
Geschreven door het bedrijf
- All our plants are carefully hand checked and selected by our expert order packing staff who all live locally to the nursery, returning to us every year to help during our busy spring season. All our plug plants are securely packed in specially designed packaging to keep the root system in place and the foliage protected in transit. Our plastic ‘blister pack’ packaging is manufactured from recycled material and is fully recyclable. Our cardboard packaging is also fully recyclable. We send out comprehensive growing instructions with each order to help you get the best from your plants.
Contactgegevens
Brookside Nursery, School Lane, B78 3DW, Tamworth, Verenigd Koninkrijk
- 0333 335 6789
- care@brooksidenursery.co.uk
- www.brooksidenursery.co.uk
4,7
Uitstekend
16K reviews
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plants arrived in good condition
9 september 2026
Antwoord van Brookside Nursery
Elizabeth Ingham,
We're happy to hear that your plants arrived in good condition! We appreciate your positive feedback and thank you for letting us know.
Anne, Brookside Nursery
Frequent delivery update.
15 september 2026
Antwoord van Brookside Nursery
Hi
Thank you for your review.
Anne, Brookside Nursery
Plug plants arrived in good condition…
Plug plants arrived in good condition and are thriving
15 september 2026
Antwoord van Brookside Nursery
John Uytman,
We're so pleased to hear your plug plants arrived in great condition and are flourishing. We appreciate you sharing your positive experience!
Anne, Brookside Nursery
Excellent plants
Plants were delivered when stated and were in excellent condition. I never have a problem with this nursery and plants are always a very good quality.
9 september 2026
Antwoord van Brookside Nursery
Julie Dowbiggin,
We're so pleased to hear your plants were delivered on time and in excellent condition. We appreciate your kind words about the consistent quality of our plants!
Anne, Brookside Nursery
Plants as promised delivered on time
9 september 2026
Antwoord van Brookside Nursery
mike,
We're so pleased your plants were delivered as promised and on time! We truly appreciate your positive feedback.
Anne, Brookside Nursery
Abysmal service
Abysmal service, cancelled items at the last minute on week of dispatch on both occasions. Will not be using again.
28 september 2026
Review zonder uitnodiging
Antwoord van Brookside Nursery
Hi
Thank you for taking the time to write a review. Please accept our apologies again. We appreciate your disappointment when we can not supply an item, we let our customer know as soon as we can, but sometimes with live plants this can mean a crop failure very close to the despatch time.
I can see you have been very unlucky because two products you had purchased were cancelled so we do apperciate your frutration.
We strive very hard to provide good quality plants, so if they fall below our standard we will not send them out and disappoint our customers further.
Please accept our sincere apologies for the inconvenience caused.
Anne. Brookside Plant Nursery
I’m very pleased with my pansy plug…
I’m very pleased with my pansy plug plants I have grown them on & they have developed into lovely little plants . They have all survived too . Excellent I will use this company again.
9 september 2026
Antwoord van Brookside Nursery
Betty Hall,
We're so pleased to hear you're very happy with your pansy plug plants and that they have all survived and developed into lovely little plants! We appreciate your excellent feedback and look forward to your next order.
Anne, Brookside Nursery
Excellent product
Excellent product. Delivered on time and already showing healthy growth.
8 september 2026
Antwoord van Brookside Nursery
Neil Dunford,
We're so pleased to hear that your product was delivered on time and is already showing healthy growth. We appreciate your positive feedback!
Anne, Brookside Nursery
Antwoord van Brookside Nursery
Joana,
We're so pleased to hear that you love your pansies mix and find them to be lovely flowers. We truly appreciate your positive feedback.
Anne, Brookside Nursery
Antwoord van Brookside Nursery
Claire Piper,
We are so pleased to hear that you consistently experience great communication and service from us. Thank you for your kind words!
Anne, Brookside Nursery
Despatched and delivered when promised
Despatched and delivered when promised. Plants thriving
7 september 2026
Antwoord van Brookside Nursery
Pat Deamer,
We're so happy to hear that your order arrived on time and that your plants are flourishing! Thank you for sharing such a wonderful update.
Anne, Brookside Nursery
All arrived intact
All arrived intact. Slightly squashed by packaging.
Planted plugs on into bigger pots.
9 september 2026
Antwoord van Brookside Nursery
Mums carer,
We're glad to hear your plants arrived safely! We appreciate you letting us know about the packaging; we are always looking for ways to improve.
Anne, Brookside Nursery
Ordering fine
Ordering fine. I have always been pleased with brookside but sorry to say not this time. I ordered garden ready pansies. They arrived beautifully packed but what has happened to the plants. Just about big enough to be sold as plugs. I have planted them out but I am really disappointed. They weren’t cheap either.
9 september 2026
Antwoord van Brookside Nursery
Hi
We’re very sorry to hear that you are disappointed with the size of your Pansy Frizzle Sizzle.
Our 5cm Garden Ready Plants are based on the soil volume within each cell. Please note that we cannot guarantee foliage size as this can vary and is not a reliable indicator of quality or maturity, as it naturally differs between plants.
I cannot see you have contacted us in regard to this and we would love to resolve this for you, therefore I have emailed you directly to gain further information and look to a resolution with you.
Anne. Brookside Plant Nursery
First Class plug plants
First time I have used Brookside Nursery for plug plants and I have to say they are the best I ever bought. Will be using again.
9 september 2026
Antwoord van Brookside Nursery
Mr H Elvin,
We are so pleased to hear that your first experience with our plug plants was the best you've ever had! We appreciate your kind words and look forward to you ordering again.
Anne, Brookside Nursery
Great service……
Great service……. Plants were very small however, lovely and healthy thank you
9 september 2026
Antwoord van Brookside Nursery
Caroline Senior,
We're delighted to hear you received great service and that your plants arrived healthy.
Anne, Brookside Nursery
Plug plants arrived really fresh and…
Plug plants arrived really fresh and very well packed, I was very impressed as I ordered plugs plants in the spring from Thompson & Morgan and they were awful and half dead. So will definitely order from you again.
9 september 2026
Antwoord van Brookside Nursery
Marlene Hunter,
We're so pleased to hear that your plug plants arrived fresh and well-packed! We're delighted to know you were impressed and that you'll be ordering from us again. Thank you for your wonderful review!
Anne, Brookside Nursery
Perfect plug plants
Just received 200 plug plants in perfect condition. Thank you Brookside also the Post Office for taking care of them
24 september 2026
Review zonder uitnodiging
Antwoord van Brookside Nursery
Jean Keen,
We're so pleased to hear your 200 plug plants arrived in perfect condition. It's wonderful to know they were well taken care of during transit. Thank you for your positive feedback!
Anne, Brookside Nursery
Love the produce
Love the produce , handled with care.always wonderful healthy plants fruit & veg plants. Love the selected dates to choose from for delivery.. great customer service too.
9 september 2026
Antwoord van Brookside Nursery
Mr Ward ,
We're so pleased you love our produce and that your plants, fruit, and vegetable plants are always wonderful and healthy. We're also glad you appreciate the delivery date options and our customer service!
Anne, Brookside Nursery
Antwoord van Brookside Nursery
Belle ,
We're so pleased to hear that your plants arrived healthy and were well-packed. Thank you for your positive feedback!
Anne, Brookside Nursery
Excellent quality plug plants supplied.
Excellent quality plug plants supplied.
Delivery as requested.
First class service and communication.
Will be using Brookside again.
8 september 2026
Antwoord van Brookside Nursery
Hi,
We're so happy to hear you received excellent quality plug plants and that the delivery was as requested! We appreciate your kind words about our service and communication, and we look forward to your next order.
Anne, Brookside Nursery
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