Busch Systems Reviews 602

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Sarah was a pleasure to deal with and made the process very smooth. She maintained excellent communication along the way and delivered on all her timelines.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It is so easy to order through our rep. Delivery is always timely and we rarely have incorrect orders. The one time we had a small issue, it was corrected immediately. Their prices and quality are als... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

the products and customer service were fantastic, my only complaint was the lead time on the order. Took a bit over three months to receive the product.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thank you again Krysty for showing up and truly being a partner in this! She assisted me with a customer that had some after purchase issues. Krysty came in clutch with an answer that worked for our s... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fabrikant
  2. Business to Business-service

Informatie afkomstig van verschillende externe bronnen

Busch Systems has been passionately delivering recycling and waste solutions for over 30 years and is the #1 rated brand in the industry according to Trustpilot! With a comprehensive offering of customizable recycling & waste containers, and with the addition of the Waste Diversion Consultation team, Busch Systems is committed to providing solutions designed to meet the comprehensive needs of customers’ collection programs.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

602 reviews

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Beoordeeld met 5 van de 5 sterren

They were great and quality products

They were great and quality products

9 juli 2024
Logo Busch Systems

Antwoord van Busch Systems

Hi Cameron,

Thank you so much for taking the time to leave us a review. We are glad to hear that you had a great experience with our staff and that you enjoy the quality of our products.

We look forward to working with you again in the future.

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Busch Systems was recommended by a…

Busch Systems was recommended by a colleague who put me in touch with a representative. Busch promptly responded and was thoroughly accommodating! The whole process was transparent and enjoyable.

1 augustus 2024
Logo Busch Systems

Antwoord van Busch Systems

Hi there,

Thank you for taking the time to leave us a review. It's so nice to hear that you heard about us through a recommendation and that you also had an amazing experience with our team!

We look forward to working with you in the future.

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Responsive and friendly customer…

Responsive and friendly customer service reps make the procurement process for City of Oakland staff much smoother. Thank you Busch Systems! We love our new containers.

1 augustus 2024
Logo Busch Systems

Antwoord van Busch Systems

Hi there,

Thank you so much for taking time out of your day to leave us a review. We are so happy to hear that you enjoyed your experience working with our team and that you enjoy your new containers as well!

We look forward to working with you in the future.

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Great Service and Great Solutions

Great service and great solutions when it comes to waste management. Last year we purchased the first set of waste watchers, and they worked great for our colleague's cafeteria and then we decided to make them part of our restaurants. They work great to separate all garbage streams.

1 augustus 2024
Logo Busch Systems

Antwoord van Busch Systems

Hi Fabian!

Thank you so much for taking the time to leave us a review about your experience with us. We are happy to hear that the Waste Watchers are working for your waste diversion program - they are one of our most popular bins!

We look forward to working with you again in the future.

Have a great day,
The Busch Systems Team

Beoordeeld met 4 van de 5 sterren

Near perfect!

Everything went really smoothly. The person I talked to was super friendly, punctual, and helpful. Shipping was very quick as well. The only thing that went wrong was that they shipped out the order earlier than what I had requested it for. HOWEVER, the people whom I talked to were very up-front about the mistake and were really looking to make it right.

3 juli 2024
Logo Busch Systems

Antwoord van Busch Systems

Hi there!

Thank you for taking the time to leave us a review. We are so happy to hear that you had a great experience during the ordering process and while we are sorry that the shipment arrived earlier than you had requested, we are very glad to hear that you had great customer service while sorting out this issue.

We look forward to working with you again in the future!

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Recent Delivery

The delivery personnel was very nice, timely and efficient.

1 juli 2024
Logo Busch Systems

Antwoord van Busch Systems

Hi there,

Thank you for taking the time to leave us a review! We are happy to hear that you enjoyed our customer service and that you received your product in a timely manner.

We look forward to working with you again in the future!

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Friendly and Quick Service

Rae-Ann was great at helping me, from my inquiry on the website to purchasing and processing the payment. Really friendly and speedy service. Absolutely would recommend buying direct from Busch.

3 juli 2024
Logo Busch Systems

Antwoord van Busch Systems

Hi Alessia!

Thank you so much for taking the time out of your day to write us a review and for your recommendation. We think Rae-Ann is pretty great too!

We look forward to working with you again soon!

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Top Notch

The customer service rep was super responsive and patient with my every changing order. The products are top notch and ship quickly.

3 juli 2024
Logo Busch Systems

Antwoord van Busch Systems

Hi Tracy!

Thank you so much for taking the time to leave us a review. We are so glad to hear that you had a great experience working with us and that you are satisfied with our products!

We look forward to working with you again in the future.

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

GreenSpace highly recommends Busch…

GreenSpace highly recommends Busch Systems for all waste and recycling receptacles. They offer great service and overall value.

2 juli 2024
Logo Busch Systems

Antwoord van Busch Systems

Hi there,

Thank you so much for taking the time out of your day to leave us a review and for your recommendation of our products. We are so happy to hear that you enjoy working with us and that the products meet your expectations!

We look forward to working with you again in the future.

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Local sales rep for Busch

Bryan Wojcik always replies promptly to my request, offers solutions that best suit my client's request and pricing is provided the same day or very next business day. I greatly applicate Bryan's quick turn around and friendly approach.

26 juni 2024
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Antwoord van Busch Systems

Hi Bonnie!

Thank you so much for taking the time to leave us a review. We are glad to hear that you enjoy working with Bryan (we think he's pretty awesome too!). We will be sure to pass along your kind words and look forward to working with you again!

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Very willing to supply "the little guy" appreciate their support

These people, though obviously a large wholesale supplier, we're very willing to sell on a less than truck load basis.

2 juli 2024
Logo Busch Systems

Antwoord van Busch Systems

Hi Frank!

Thank you so much for taking the time to write us a five-star review. Our team is dedicated to all our customers - large and small!

We look forward to working with you again in the future.

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Michelle is the Best!

Wonderful customer service (thanks Michelle!) and speedy delivery - such a great company! Bonus points for being a Certified B Corp.

2 juli 2024
Logo Busch Systems

Antwoord van Busch Systems

Hi Hannah!

Thank you so much for taking time out of your day to write us a review. We are so glad to hear that you enjoy working with Michelle - she's pretty amazing! We take great pride in being a Certified B Corp so thank you for the bonus points!

We look forward to working with you again in the future.

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Responsive Staff and Great Bins

Busch Systems staff were incredibly responsive and helpful in coordinating our order to meet our very short timeline to ensure we received the product in time for our budget cycle. They are also professional, responsive, and kind. Plus their bins are durable, adaptable, and a great value.

4 juni 2024
Logo Busch Systems

Antwoord van Busch Systems

Hi Roxanne!

Thank you so much for taking the time to leave us a review. We are so happy to hear that you had a great experience working with our team to receive the products you needed, when you needed them!

We look forward to working with you again in the future.

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Had what I wanted with timely delivery

Had what I wanted with timely delivery

4 juni 2024
Logo Busch Systems

Antwoord van Busch Systems

Hello Michael!

Thank you so much for taking the time to leave us a review. We are happy to hear that you were able to find the products you wanted, and that delivery was on time!

We look forward to working with you again.

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Received excellent customer service…

Received excellent customer service from Rae-Ann Dos Reis on the phone and by email. Order was processed and received quickly.

4 juni 2024
Logo Busch Systems

Antwoord van Busch Systems

Hi Lawrence,

Thank you so much for taking the time to leave us a review. We are so glad to hear that you had a great experience working with Rae-Ann (we think Rae-Ann is pretty awesome as well!) We are also happy to hear that you had a great experience all the way through to delivery.

We look forward to working with you again in the future!

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

great customer service.

great customer service.

9 mei 2024
Logo Busch Systems

Antwoord van Busch Systems

Hello!

Thank you so much for taking the time to leave us a review. We are so glad to hear that you are pleased with our customer service. This is something our team strives for so we will be sure to pass along the wonderful feedback!

Have a great day!
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Just what we needed!

Our order arrived quickly and was just what we needed! The smaller recycle bins fit under desks and in small areas!

9 mei 2024
Logo Busch Systems

Antwoord van Busch Systems

Hi Kelle!

Thank you so much for taking the time to leave us a review. We are so happy to hear that your order not only arrived quickly but was exactly what you needed for your space! We look forward to working with you again in the future.

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Michelle Dun was very helpful and friendly.

The sales person that I dealt with was very helpful. Our garbage cans came quickly. They look wonderful, although one came with a small dent on the bottom. We decided to not worry about it but they are quite expensive, so a dent is not great.

4 april 2024
Logo Busch Systems

Antwoord van Busch Systems

Hello!

Thank you so much for taking the time to leave a review and share your experience with us! We are so happy to hear you are pleased with the service you received from Michelle (we think she's pretty amazing too!). We apologize for the dent on the bottom of the bin - we have passed this along to Michelle who will be in touch to discuss and ensure you are satisfied!

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Rae-Ann is great

Rae-Ann is great. Very quick and efficient on her responses! We stopped doing a portion of business with a different Vendor Partner to do more work with Bush Systems. This has a lot to do with Rae-Ann!

4 april 2024
Logo Busch Systems

Antwoord van Busch Systems

Hello Ryan!

Thank you so much for taking the time to leave us a review! We are so glad to hear you're pleased with our customer service and response time. And we think Rae-Ann is pretty great too! ;) We will absolutely pass along your kind words to her directly.

Looking forward to working with you again in the future!

Have a great day,
The Busch Team

Beoordeeld met 5 van de 5 sterren

Some of the best customer service I've…

Some of the best customer service I've experienced in a long time.

4 april 2024
Logo Busch Systems

Antwoord van Busch Systems

Hello Marina!

Thank you so much for taking the time to leave us a review! We are so glad to hear you're pleased with our customer service and had a great experience working with us. :)

Looking forward to working with you again in the future!

Have a great day,
The Busch Team

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