Busy Bees Nurseries Reviews 

Busybees Swindon: Improvement in hygiene needed as staff wear their outside footwears inside, even on the carpet where babies sit and play.
Looks like they are short of resources because many of the times, care taker is different for my toddler because of which it becomes difficult for them to settle down in nursery.

I am very happy with my son’s educator - Daisy. She has been dedicated, extremly patient and helpful to change my son s feeding habits. When he joined the nursery he accepted only milk and now he is eating soup and some solid. She was also very good in reading his needs and comforting him- and I am truly thankful for her help. Also other girls in the room specially Molly and Lily did everything the can to manage his needs and make him happy in Daisy’s absence. A huge thank you and a lot of gratitude

Like - communication, flexible
Dislike - transparency issue, key person assignment

Very welcoming staff that genuinely care and take time to get to know the children that attend

I love how my child is learning fast and kudos to the teachers for not letting my kid be left behind . My experience has been lovely nothing to change keep the good work .

Busy Bees have given my son and I a great experience so far, eased us both into nursery so mum and son feel happy. Always put my mind at ease when questioning how my son is. Seem to do lots of activities in the day to keep him occupied. Staff are always very friendly.

Staffs are very nice and focus on every single children. The environment was nice and calm. My daughter was very happy there everyday. There are new activities arranged for the preschoolers everyday, like spa, yoga, numbers, letters.

My little one is so happy at Busy Bees, the staff are amazing, so friendly and welcoming. My son loves going in to nursery to see his friends and his key worker Jo Jo! Thank you Busy Bee's for making my child feel happy, safe and excited at Stansted Mountfitchet Busy Bees.

My child has the best time there ,she is always ready to go to nursery ,everything is communicated timely on the app and the staff are efficient and friendly

My daughter attends the nursery shes been there since baby room and now is in preschool where she is thriving and absolutely love it. She comes home excited to tell us about her day and she has formed amazing friendships with staff and other children. The staff are welcoming and friendly and always go above and beyond to help and support us especially with her communication skills and potty training.

Very disappointing experience – unfortunately, the nursery has become a shambles.

Our son attended from the age of 1 until he left at 4. Our experience over this time has been extremely disappointing:

- *Children's needs*: Provision has been removed despite clear need, with staffing issues seemingly based around the nursery’s inability to keep staff or have contingency plans in place for sickness or otherwise. This has had a direct negative impact children's individual needs. The constant changes and lack of consistency have contributed to an increase in our son's anxiety, which has been incredibly upsetting to witness as parents.

- *Management*: In our experience, senior management are dismissive and patronising, often speaking to parents as though we are children rather than people, and more importantly customers, raising legitimate concerns about our own children. We repeatedly heard "we're recruiting" and "we'll look into it", but little meaningfully changed.

- *Communication*: There has been a lack
of transparency around wider concerns, Ofsted updates and management changes, with information often shared late and vaguely. Despite promises that communication would improve, we feel it has actually become worse.

- *Staffing*: There is a high reliance on agency staff and significant staff turnover, resulting in a lack of consistency. This is particularly concerning for young children and those with additional needs.

- *Financial* priorities: Invoicing and charges have often been confusing, while it has felt as though financial priorities, such as additional charges for early drop-off, have received more attention than the serious issues affecting the children.

The biggest frustration is that there are some genuinely exceptional staff. The new SENCO is great, and many permanent staff genuinely care about and advocate for the children. They are the reason we sent our son back after the nursery reopened. Sadly, in our experience, these staff are continually undermined by senior management and wider organisational decisions.

As parents, it has been exhausting to constantly advocate for our son and fight for what we believe should be reasonable support.

We are incredibly grateful to the staff who genuinely cared for our son, but based on our overall experience, we would not recommend this nursery.

Our son deserved better, and so did the dedicated staff who worked so hard to support him.

The staff know the children very well and are always kind, patient and considerate.
They make your family feel part of the nursery family. The special events put on for pre-school and especially magical. Great staff and a lovely nursery community.

What an absolutely disgraceful experience ordered food online sweet and sour chicken balls chicken curry with rice and pancakes !! Prefer came no chicken balls wtf rang them to be told mistakes happen !! Young 17 year old girl was highly amused by this ! So unprofessional absolutely disgraceful experience ordered! Now I don’t even know what i am eating so called going to get a full refund !! Let’s wait and see ! My advice don’t even bother to order from them ! Girl on phone advice was to order from some where else !! How unprofessional 🤬🤬🤬🤬

My daughter is graduating after being there for almost 4 years! All the staff throughout her journey have been brilliant. From sticking to her routines as a baby, potty training her as a toddler and now getting her ready for school.

They communicate well with photos sent home regularly, an app that has real time food, naps, nappy updates. Which really helps at the beginning (as an anxious first time mum.)

My second child is now 6 months into her time here and is happy going into nursery and already thriving! Would recommend busy bees toton to anyone as you can tell the people looking after you children really care.

We couldn’t be happier with our son’s first year at the nursery. From the very beginning, the staff have been so caring, patient, and supportive, making him feel safe and happy every day.

Over the past year, we’ve seen such wonderful progress in his confidence, communication, and development. He always comes home smiling, and it’s clear how much he enjoys his time there. The team plans fun, engaging activities and keeps us updated with his achievements and daily experiences, which we really appreciate.

It’s such a comfort knowing he’s in a nurturing environment where he is genuinely cared for. Thank you to everyone at the nursery for giving our son such a fantastic start—we’re so grateful and would highly recommend the nursery to any family.

As a dad, leaving your child at nursery for the first time is never easy, but Busy Bees Toton have made the whole experience so reassuring from day one.
Every member of staff is friendly, caring, and genuinely invested in the children's wellbeing. The warm welcomes each morning, detailed feedback at the end of the day, and regular app updates give us real peace of mind while we're at work.
Our little boy has settled in so well, and it's been great to see his confidence grow. We honestly couldn't ask for more and would highly recommend Busy Bees Toton to any parent!

We couldn't be happier with our experience at Busy Bees Toton. Since our little boy started attending, the team has given us nothing but reassurance and support, making what can be an emotional transition so much easier.

Every member of staff genuinely cares about the children, and it really shows in everything they do. They always give such a warm and friendly welcome each morning, which helps our little boy settle in happily, and they take the time to provide detailed feedback at the end of each day so we always know what he's been up to.

The nursery offers a fantastic variety of engaging activities that have really helped with his learning, development, and confidence. We also really appreciate the regular updates on the app, including photos and information about his day, which gives us real peace of mind while we're at work.

It's clear that the staff are passionate about creating a safe, caring, and stimulating environment where children can thrive. As parents, that's everything you could hope for when leaving your child in someone else's care.

We honestly couldn't recommend Busy Bees Toton highly enough. Thank you to the whole team for everything you do!

Both my children attended the nursery. They were so cared for and loved their key workers. They loved going in every day.

This nursery is a SEN parent's dream! My autistic son attends and I'm incredibly grateful for the care he receives. He has severe autism and is non-verbal but the staff go above and beyond to understand and support his SEN needs. They are extremely patient with him, very supportive and understanding, and always treat him with kindness. I notice from his behaviour that he is well cared for as he always hugs his key workers, and he laughs excitedly when I pull into the car park.

His key workers have put so much effort into understanding him as an individual, including learning how he prefers to be fed and how he likes things done so he feels comfortable and secure.

When he began having breathing problems, the team completed asthma training so they could support him safely. It's heartwarming to know he is somewhere the staff genuinely care about him.

He's always happy and having fun in his nursery photos. I'm grateful beyond words for the professionalism and dedication of the staff!