Buyaparcel Reviews 

8.713
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

My parcel arrived today 27-08-2026.For a Dwealt planer 18v DCP580N + Tool bag, Via B&Q .Had no issues with courier and no problems with dewalt planer , just the tool bag they sent ,an alternative bag... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Placed an order mid-day on Saturday. Today, Tuesday noon, the order has not been dispatched yet. If I had known about the slow delivery, I would have ordered somewhere else. added after reply from... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great company and quality products. I first started buying from them on their ebay account a few years back but only recently started to purchase more of their tools and I have been so happy with the... Toon meer

Beoordeeld met 5 van de 5 sterren

Website quick and easy to navigate, trouble free checkout with a choice of payment methods. Choice of delivery options, including very low cost next day on my particular item. Good communications when... Toon meer

Bedrijfsgegevens

  1. Gereedschapwinkel
  2. Sanitairwinkel
  3. Tuincentrum
  4. Loodgieterwinkel

Geschreven door het bedrijf

Buyaparcel are a provider of top quality brands of hand and power tools, plumbing, bathroom and garden products. Formed as a separate entity in 2007, the company has routes in the town of Lowestoft going back to 1978. Godfreys IT Ltd trading as Buyaparcel has its eCommerce website, where customers can order and pay by credit and debit card, AmazonPay or PayPal. In addition we have a local trade counter in Lowestoft that is open to retail customers. Operating from Lowestoft with 40,000 square foot of stock space, Godfreys IT is a multimillion pound organisation that employs 37 people. Where possible Buyaparcel sources product direct from the manufacturer or an approved wholesaler. Most product is available for next day delivery to UK customers.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,3

Alle reviews

(8.713)

476 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good purchase experience

Good selection of stock, competitive prices and very quick delivery.
My first purchase from buyaparcel and will definitely use again.

15 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Beware of Buyaparcel False Adverts

I purchased a Bosch Lawnmower that was advertised on Ebay and the photo advert clearly indicated that if you purchased the mower you could claim a FREE Bosch Grass Strimmer worth £60.
The mower was delivered, but no strimmer, so I found out that you had to claim it from Bosch, but when I tried to claim it, I was told that I was not eligible, so I went back to Buyaparcel, and they responded that they would investigate it, but after several more emails, they have stopped responding.
Not a company that you can trust.

3 juni 2026
Review zonder uitnodiging
Logo Buyaparcel

Antwoord van Buyaparcel

Thank you for taking the time to leave your feedback.

We're sorry to hear that you experienced difficulties claiming the free promotional gift from Bosch, and we apologise for any frustration this caused.

We're pleased that our management team was able to contact you directly and resolve the issue by providing a complimentary trimmer from our own stock. We were also happy to see that you confirmed receipt of the trimmer on 26th July.

Thank you again for your feedback, and we hope this resolution has restored your confidence in our service.

Beoordeeld met 5 van de 5 sterren

This is my second time of making purchase.

This is my second time of making a purchase from Buyaparcel.com and both items were competitively priced. And with free postage. Both items came very quickly. Plus all correspondence was very good by Email.
I have added the site to my phone for future use. I would highly recommend them.😃👍

14 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great tool

Great tool, light to use and strong and as you expect from a makita tool reliable.
Delivery was fast and professional.

9 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Two boxes not one!

Prompt delivery, box in good condition. Contained two Bosch LBOXXS I was only expecting one! Must read the description more closely next time!😁😁 Great start to my day.

14 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

10/10 customer service

I ordered a new Drill from Buyaparcel but got in a muddle with my order and ended up with a duplicate order (All my fault).
I realised the error the next morning. I phoned up and was immediately put through to a very helpful lady (Christine) who sorted it all out. Phew!
One drill arrived quickly and the second payment was refunded. Top Marks!

16 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

THE most IGNORANT seller imaginable!!!

THE most IGNORANT seller imaginable!!!
I received a damaged/defective item as part of my ebay purchase from this outfit. A very polite email was sent to them almost a week ago now, to which they have failed to respond!
Buy from here at your own risk, if there's a problem, you're on your own!!

6 juli 2026
Review zonder uitnodiging
Logo Buyaparcel

Antwoord van Buyaparcel

Thank you for taking the time to leave your feedback.

We're sorry that we were not able to respond to your enquiry as quickly as you had expected, and we apologise for any frustration this may have caused.

We're pleased that our customer service team has since been in touch and provided a resolution to your concerns. If there is anything further we can assist you with, please don't hesitate to get in touch – we'll be happy to help.

Beoordeeld met 5 van de 5 sterren

Great value and service

I’ve used buyaparcel several times, the speed of delivery and pricing is excellent. Recently I made an error and had to contact them, I dealt with Anne Marie who was very helpful and accommodating, even though the mistake was mine. I have no hesitation recommending them ⭐️⭐️⭐️⭐️⭐️

11 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered a Bosch hedge trimmer with…

Ordered a Bosch hedge trimmer with battery and charger through B&Q- the item I received clearly stated no battery included. I checked inside- no battery or charger.I called the customer service number but the recorded message said they were busy…I called many/various times - still busy.
Someone eventually replied to one of my many emails- twice to ask me to check the box and another to imply I was lying. Not once was an apology given. It’s pretty stressful to spend £170 on something that is not useable and be left in limbo.
I would NEVER use this company again.
As an aside-
I found the item I had originally ordered £20 cheaper elsewhere.

11 juli 2026
Review zonder uitnodiging
Logo Buyaparcel

Antwoord van Buyaparcel

Thank you for your feedback. Using the details and name you provided with your review, we have been unable to match your review to a particular order. We have requested more information via Trustpilot. Please can you confirm your order reference so that your feedback can be investigated.

Update 30th July 2026:
Trust Pilot have advised you did not respond to a request for more details. Due to this we are unable to follow up on your feedback or comment.

Please do get in touch if you can, so that we can follow up on your feedback.

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