ByGamers 

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

They are scammers as many reported here, their website disappeared, I hope that they are not trading via another website and doing the same to other people. Trying to get my money back via my bank.

Beoordeeld met 1 van de 5 sterren

Sadly this company has removed their website, and are not fulfilling the orders. It can be viewed here web.archive.org they have two phone numbers no longer working.(scroll to bottom to see company n... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered a PS5 two months ago, it hasn't shown up. They sent me a tracking number which said it was delivered but the photo affixed was obviously of someone else's house and a very small package. I con... Toon meer

Beoordeeld met 3 van de 5 sterren

Update; Since writing the original review the customer support has been excellent. They have refunded me and sent me my order the next day. If they were this efficient to begin with it would have... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Computers en accessoires winkel

Geschreven door het bedrijf

Best Gaming Store in UK - Monitors, Laptops, Graphic Cards, Video Games Consoles, Keyboards, Streaming Gear, Headphones, Gaming Chair, Simulation Gear, Printers, Podcast Bundles, Motherboards


Contactgegevens

Alle reviews

(76)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Seriously avoid these scamming clowns

Seriously avoid these scamming clowns. Ordered a PS5 last month and got nothing. They gave me a parcel tracking number and I followed it all the way from China to the UK. Got a message that the delivery was unsuccessful, but when I got home there was no Failed delivery Card. The reason was it was never my tracking number as it was collected from Slough 1pm the following day, I live in Staffordshire. I have contacted them frequently and they always respond with empty promises. Doubt I'll even get the refund they promised. Lucky it was purchased on a credit card so protected against these criminals. If criminals is unacceptable then would scamming deceitful rogues be more suitable

20 mei 2022
Review zonder uitnodiging
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Antwoord van ByGamers

Dear David, thank you for your time to write a review, we are sorry for the bad experience with us, please specify your order number and we will refund your purchase.

Beoordeeld met 1 van de 5 sterren

An utterly terrible experience, would not deal with them ever again

I apparently cannot paste a link in here so remove the spaces from this URL if you want to read my full review

https:// twitter.com / pikesley/status/1525177454414991362

tl;dr: They drop-ship from China, when the item failed to arrive they claimed the parcel had been assigned an incorrect tracking number, and when I started asking for a refund they Amazon Primed it to me at a price substantially more than I had paid them. None of this makes any sense. Avoid.

18 mei 2022
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Antwoord van ByGamers

Dear Sam, thank you for your order and a review! We are sorry for that, we are young company and have problems with logistics now especially this situation in world, if our main suppliers failed your order we using our amazon partner, we are fixing this now and taking care of all our customers.

Beoordeeld met 1 van de 5 sterren

I ordered a Ps5 and tracked it after it…

I ordered a Ps5 and tracked it after it said delivered (not my address) seen the proof of delivery and its was a small package I have messaged them and they said they will give me full refund in 3-10 working days and on there payment site it said 2-3 working days and I still not received my refund
Ordered on the 28/04/2022

17 mei 2022
Review zonder uitnodiging
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Antwoord van ByGamers

Dear Andrew Todd, thank you for your review and feedback! Your refund was processed today, please allow your bank to process your refund in 2-3 workings days.

Beoordeeld met 1 van de 5 sterren

I wouldn't trust this company

Ordered a gaming chair, checked tracking and it said item was delivered. Looked closer and a package no bigger than a hand was delivered, and not even to my address. Chased it up with the company, was told I'd have a new tracking number by Monday and delivery by thursday. Monday came and nothing, checked with them again and they said delivery by Thursday, their facebook messenger however said it hadn't been dispatched and I'd have to wait another 2 weeks. Asked for refund, got an email that said the order was cancelled with a £0.00 refund. If I have to I'll file a chargeback, but so far I'd say avoid this company completely. All their items appear to be shipped direct from China, and I noticed neither google or facebook allows reviews for this company,

17 mei 2022
Review zonder uitnodiging
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Antwoord van ByGamers

Dear Kim Ward, thank you for you review & feedback, we have offered you to wait and receive your chair on May 27-31, you asked for a refund, a fully refund was processed today in the morning.

Beoordeeld met 1 van de 5 sterren

I ordered a gaming screen which on face…

I ordered a gaming screen which on face value looked all ok. When it turned up it was the wrong power source. It had a 2 pin plug! I'm based in the UK and its not going to be compatible. I informed the support email and was told someone would get back to me after talking to inventory. Nothing back and sent chaser emails with no response!

17 mei 2022
Review zonder uitnodiging
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Antwoord van ByGamers

Dear Saqib, thank you for you review & we are sorry that you had bad experience with us, as per our morning conversation we offered you to return the product and to send a correct one, but you prefered to send to you plug converter and we did it, tomorrow it will arrives to you.

Beoordeeld met 3 van de 5 sterren

Took almost 2 months but the order eventually arrived

Update;
Since writing the original review the customer support has been excellent. They have refunded me and sent me my order the next day. If they were this efficient to begin with it would have been 5 stars.

Do not use!
I ordered a racing wheel on March 27th, it had a stated delivery estimate of 6-10 days, it still has not arrived. Like other people on here I had a tracking order, it was coming directly from China (which it did not say on the website anywhere). When the thing finally arrived it was a computer mouse. I have contacted them many times and all I get is that the item will be sent in the next x days, sorry for the long wait.
I have now looked up the address listed on their website for their 'store', it is a house in Telford, no store to be seen.

16 mei 2022
Review zonder uitnodiging
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Antwoord van ByGamers

Dear N Cooper, thank you for your review & sorry for bad experience with us, we had problems with our products provider, please provide your order number & we will fully refund your order.

P.S. We found your order and it was fully refunded, why we are "Scam" ?

Beoordeeld met 1 van de 5 sterren

Fraudulent

Fraudulent. Goods did not arrive. Do not use

16 mei 2022
Review zonder uitnodiging
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Antwoord van ByGamers

Dear Knap, thank you for your review & apologize that you had bad experience with us, please provide your order number and we will investigate this case & refund your amount.

Beoordeeld met 3 van de 5 sterren

Delivery

Too long delivery but received, thank you.

14 mei 2022
Review zonder uitnodiging
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Antwoord van ByGamers

Dear Jonathan, thank you for your order! We will improve this.

Beoordeeld met 5 van de 5 sterren

Brilliant!…

Excellent customer service and excellent prices! Slight hiccup with delivery (wrong tracking number) but after contacting them my order was delivered the following day.
Would definitely use them again in the future.

13 mei 2022
Review zonder uitnodiging
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Antwoord van ByGamers

Dear Vicky, Thank you for your order! Have a nice day!

Beoordeeld met 1 van de 5 sterren

MASSIVE SCAM

MASSIVE SCAM

Bought a graphics card via them having made contact with them first to ask about their pricing and company as they seemed very new and the item was cheaper than elsewhere. They seemed genuine.

They finally sent an item and gave us tracking details, the item that arrived was a Bluetooth dongle!! My bank are now getting my money back!

AVOID AT ALL COSTS!!

6 mei 2022
Review zonder uitnodiging
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Antwoord van ByGamers

Dear Hannah,
Thank you for choosing our shop, we are sorry for this, our supplier had problems with product delivery, please specify your order number and we will investigate this case and refund your funds.

Beoordeeld met 1 van de 5 sterren

Crooks!

Scam! Scam! Scam!

Ordered from a U.K. company, for fast delivery, then later realised this was being shipped from China.
Fake tracking number received (item went to a different named person, at an address that was in a town miles and miles away).

Since realising something was not right, I have found multiple reviews of the exact same experience. All April 2022!
This company has scammed so many people and will no doubt soon close this company and start another, to do the same!
Companies House says this company was only set up in March 2022.

Money gone and no item received.

2 mei 2022
Review zonder uitnodiging
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Antwoord van ByGamers

Dear Elver,
Thank you for choosing our shop, we are sorry for this and we are not "scamming" people, our supplier had problems with product delivery, please specify your order number and we will investigate this case and refund your funds.

Beoordeeld met 1 van de 5 sterren

Scam

Please do not use this company. Total scam. Ordered a gaming card. Firstly it wasn`t stated that it was coming from China. Anyway, tracking showed it delivered to an address in Cardiff(I`m in Scotland). They said another would be dispatched. Tracking showed it in Glasgow then the next day back in London. Needless to say it didn`t arrive....but a few days later a computer mouse did. Looking on-line several other people have had the same experience, receiving a mouse instead of the gaming card they ordered. Now doing claimback from credit card company and have contacted the local Police Force to raise a report of Fraud.

25 april 2022
Review zonder uitnodiging
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Antwoord van ByGamers

Dear Bob,
Thank you for choosing our shop, we are sorry for this, we working with many suppliers to receive good price, so this is not only UK market, this is China, Germany etc., on your case our supplier had problems with product delivery, please specify your order number and we will investigate this case and refund your funds.

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