Caersarstone was professional and on time very small window with turnover. Seamless seams, Thats why I'm going with them again for my kitchen reno,beautiful choices of Quartz to choose from and afford... Toon meer
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I ordered a few kitchen countertop samples. They were reasonably priced and arrived very quickly. The samples were carefully and beautifully packaged. I’m so impressed!
Terrible customer service. It's nearly impossible to get in touch with you, and on top of that, you sent me the wrong order. Extremely disappointing.
Ordered 4 samples, received an email acknowledgement, yet only 2 of the samples were shipped. Very disappointed. Since we have been on vacation since the samples were received, we have not been able t... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Caesarstone is a global leader of premium surfaces, specializing in countertops that create dynamic spaces of inspiration in homes across the globe. Established in 1987, its portfolio of over 100 colors in an assorted array of surfaces combines the company’s innovative technology with its powerful design passion. Spearheading high-quality, sustainable surfaces, Caesarstone delivers functional resilience with timeless beauty, for a vast range of applications, including kitchen countertops, bathroom vanities, and more, for indoor and outdoor spaces. Since it pioneered quartz countertops over thirty years ago, Caesarstone has expanded into porcelain, mineral and natural stone surfaces.
Contactgegevens
1401 W Morehead Street , 28208, Charlotte, Verenigde Staten
- 877.978.2789
- orders@caesarstoneus.com
- www.caesarstoneus.com
3,4
Gemiddeld
2K reviews
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We choose what we want as backsplash of…
We choose what we want as backsplash of our kitchen cupboard now to choose a countertop to go with what with blend with everything.
26 september 2026
Order
Order. Being able to select up to four samples for a flat price of $35 is great. The samples arrived quickly. It would help if the sample size was available on the website, and an option to order a larger sample.
28 augustus 2026
good delivery service of samples…
good delivery service of samples ordered. quartz samples well packaged.
29 juli 2026
Fast speedy shipment of samples
Fast speedy shipment of samples. Looks like very durable and high quality but just not quite the right shades for me
28 juli 2026
Do you want a picture to see the result?
28 juli 2026
I never received the 4th sample.
25 juli 2026
The quick sample delivery was great
The quick sample delivery was great. Just did t have the colours im looking for
26 juli 2026
Samples
Samples were sent to me very quickly and I am about to order a fair number of slabs so I hope they are delivered in a timely manner.
25 juli 2026
Only 2 of the 4 samples shipped
Only 2 of the 4 samples shipped. I emailed and did not get a response.
29 juli 2026
Left a sample out
Left a sample out - I think it's now being sent but no one reached out so I have no idea
27 juli 2026
Lack of communication & customer service
Caesarstone's lack of communication and customer service is always disappointing. And this order was no exception. I sent an email moments after placing the order requesting an alternate shipping address. No response. I was supposed to receive an email once the order shipped. Again no response. This is my usual experience with Caesarstone. I don't know why I expected anything different.
27 juli 2026
As a technical interior design company
As a technical interior design company, it's really crucial for us to be able to show our clients countertop samples in a bigger format than the very small 3x3 samples where you can barely see the veinage, patterns, and art that are are these countertops. So I appreciate that Caesarstone has bigger options and the delivery is extremely quick, which was definitely a plus!
27 juli 2026
Extremely poor customer service
Extremely poor customer service. Poor quality. I would never buy or recommend Caesarstone
1 januari 2026
No Samples/No Contact
Ordered and paid for samples. UPS tracking showed an arrival date. Two days later UPS said only the label had been received. A week later, no change. Emailed Caesarstone and received response someone would contact me. No call, no email, no samples. Moving on to buy Silestone. Will dispute charge with credit card bank. READ THE 1 STAR REVIEWS ABOUT NOT GETTING SAMPLES! Caesarstone, you need to do better.
25 juli 2026
Never received a sample from our order.
25 juni 2026
I did not received my package ☹️ and i…
I did not received my package ☹️ and i writed an email about that but never had comeback.
27 juni 2026
Got all samples quickly and right ones…
Got all samples quickly and right ones to right address.
24 juni 2026
I only recieved 3 of the four samples I…
I only recieved 3 of the four samples I ordered with no communication.
24 juni 2026
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