Salesperson was pleasant, and knew the product well. Delivery was executed as promised, with helpful text updates as the truck made its rounds. No unpleasant surprises or issues. Good experience!
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Traynor was very polite and helpful with our purchase.Very soft spoken and truthful.If and when we need another appliance we will definitely seek out Traynor again.The store was Chain Lake in Halifax.... Toon meer
Bedrijf heeft geantwoord
Removal of appliance was not added when ordered maybe online glitch. I called they rescheduled for the removal and no additional fee. This was very helpful as we were left with old appliance in the ki... Toon meer
Bedrijf heeft geantwoord
I bought the fridge sight unseen, from photos on the internet. When it was delivered I realized that it was not suitable. When I reached out regarding a possible exchange, one day after it was delive... Toon meer
Bedrijfsgegevens
Over Canadian Appliance Source - Halifax
Geschreven door het bedrijf
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details, from complimentary water and coffee, to helpful customer information stations to make the shopping experience as pleasant as possible.
A word to describe Canadian Appliance Source would be UNIQUE. Our ability to stand apart lies with our two million online impressions we receive each day, our fully customized internal software that not only ensures customer satisfaction during each stage of their experience with us, but also a dream to work with for our employees. As you can see, our vision of customization goes far beyond just our sales experience with each customer. It trickles into the very meticulously created displays for each store to ensure that all products are displayed and presented to a higher quality than expected.
Working at Canadian Appliance Source offers staff the opportunity to improve each and every day. We believe in our values of respect, improvement, responsibility, and commitment to customer satisfaction and ensure that employees are given the tools and resources to live these values each day, at every store, at every level in the company.
Contactgegevens
215 Chain Lake Dr., Unit 4A, B3S1C9, Halifax, NS, Canada
- 9027011106
4,6
Uitstekend
2K reviews
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Easy to deal with
Easy to deal with. Everything ordered online as we knew what we wanted. Price point was excellent.
29 juni 2026
The salesperson was polite,helpful,and…
The salesperson was polite,helpful,and efficient and made us feel comfortable.The delivery went well.
28 juni 2026
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Uninformed salespeople
The salesperson did not know the purchased Bosch dishwasher required and elbow for the water supply ….this made installation more costly and excessively time consuming……I asked the question if this machine required an elbow prior to purchase and the response was all about the electrical connection saying this is all you need…speaking with the sales manager later he advised me we can’t know everything about all the machines…very dismissive.
27 juni 2026
Antwoord van Canadian Appliance Source - Halifax
Dear Mike,
Thank you for taking the time to share your feedback.
We’re sorry to hear about your experience and understand your frustration regarding the installation requirements for your Bosch dishwasher.
In some cases, additional fittings such as an elbow connection may be required depending on the existing water supply configuration in the home, and this can vary by installation setup. We apologize if this was not clearly communicated at the time of purchase.
Sincerely,
CAS
Salesperson was pleasant
Salesperson was pleasant, and knew the product well. Delivery was executed as promised, with helpful text updates as the truck made its rounds. No unpleasant surprises or issues. Good experience!
25 juni 2026
Antwoord van Canadian Appliance Source - Halifax
Hi Norm,
Thank you for your wonderful review! We’re glad to hear our salesperson was knowledgeable and pleasant, and that your delivery was completed as promised with helpful updates along the way. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!
CAS
Removal of appliance was not added when…
Removal of appliance was not added when ordered maybe online glitch. I called they rescheduled for the removal and no additional fee. This was very helpful as we were left with old appliance in the kitchen.
17 juni 2026
Antwoord van Canadian Appliance Source - Halifax
Hi Robert,
Thank you for your feedback! We’re glad our team was able to quickly reschedule the appliance removal at no additional charge and help resolve the issue for you. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!
CAS
The sales team were very knowledgeable…
The sales team were very knowledgeable and based on their expertise I believe that I made the right decision. I purchased the washer and dryer for my daughter and she loves them!!!!
23 juni 2026
Antwoord van Canadian Appliance Source - Halifax
Hi Troy,
Thank you for your kind review! We’re glad to hear our sales team’s knowledge helped you feel confident in your decision, and that your daughter is enjoying her new washer and dryer. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!
CAS
Knowledgeable staff and great service
Knowledgeable staff, quick delivery and setup. Very happy with our experience.
21 juni 2026
Antwoord van Canadian Appliance Source - Halifax
Hi Michelle,
Thank you for your wonderful review! We're delighted to hear you had a great experience with our knowledgeable team and quick delivery and setup. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends.
CAS
Great service in the store
Great service in the store, competitive prices and awesome fast delivery with staff that worked fast and clean. 😊 highly recommend CAS !
12 juni 2026
Antwoord van Canadian Appliance Source - Halifax
Hi Lizeth,
Thank you for the wonderful review! We're delighted to hear that you enjoyed our service, pricing, and fast delivery. We truly appreciate your recommendation and your business. We look forward to serving you again, and would love for you to continue sharing CAS with your family and friends.
CAS
Very helpful sales person
Very helpful sales person, seamless delivery experience. Have now bought three appliances (washer, dryer & stove) and happy with each experience
19 juni 2026
Antwoord van Canadian Appliance Source - Halifax
Hi Branda,
Thank you for your continued support! We're thrilled to hear you've had great experiences with all three of your appliance purchases and that both our sales team and delivery crew met your expectations. We truly appreciate your repeat business, look forward to serving you again, and hope you'll continue to recommend CAS to your family and friends.
CAS
Was quick easy process
Was quick easy process, very professional and delivered as promised on time
18 juni 2026
Antwoord van Canadian Appliance Source - Halifax
Hi Kim,
Thank you for choosing CAS and for your kind feedback! We're glad to hear the process was quick, easy, and professional, and that everything was delivered on time as promised. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs, and feel free to recommend us to your family and friends!
CAS
The delivery men were very polite
The delivery men were very polite. They had no understanding that the stove required levelin. They did not even have a level in their truck. Once I explained the lead driver did attempt to level the range.
10 juni 2026
Awesome salesperson
Awesome salesperson. Was able to answer all our questions very happy with our new fridge
7 juni 2026
Antwoord van Canadian Appliance Source - Halifax
Hi Mary,
Thank you for choosing CAS! We're happy to hear your salesperson was able to answer all your questions and that you're pleased with your new fridge. We truly appreciate your business, look forward to serving you again, and hope you’ll recommend CAS to your family and friends.
CAS
Excellent staff and service
Traynor was very polite and helpful with our purchase.Very soft spoken and truthful.If and when we need another appliance we will definitely seek out Traynor again.The store was Chain Lake in Halifax.I have used CAS before in Ontario years back and that’s the reason we thought we would try it again.Traynor was very personable.The washer is working wonderfully.
10 juni 2026
Antwoord van Canadian Appliance Source - Halifax
Hi Jacobus,
Thank you for your thoughtful review and for choosing CAS again after your previous experience in Ontario! We're delighted to hear that Traynor provided such polite, honest, and helpful service and that your new washer is working wonderfully. We truly appreciate your continued business and look forward to helping you again whenever you need another appliance. Please don’t hesitate to recommend CAS to your family and friends!
CAS
Awesome service
Awesome service, Uvie was great! Would definitely shop here in the future.
10 juni 2026
Antwoord van Canadian Appliance Source - Halifax
Hi Darlene,
Thank you for your kind feedback! We're glad to hear Uvie provided you with such great service. We truly appreciate your business and look forward to helping you again in the future. Please keep CAS in mind for your next appliance needs and feel free to recommend us to your family and friends!
CAS
Excellent!
We had a knowledgeable sales person, what we were looking for was in stock, and the delivery/set up people were excellent. Overall very satisfied.
10 juni 2026
Antwoord van Canadian Appliance Source - Halifax
Hi Collen,
Thank you for your kind feedback! We're glad to hear our sales team was knowledgeable and that you found exactly what you were looking for in stock. It's great to know our delivery and setup team provided excellent service as well. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance needs, and feel free to recommend us to your family and friends!
CAS
Great Service from start to finish!
9 juni 2026
Antwoord van Canadian Appliance Source - Halifax
Hi Dan,
Thank you for your kind feedback! We're glad to hear you received great service from start to finish. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance needs, and feel free to recommend us to your family and friends!
CAS
Antwoord van Canadian Appliance Source - Halifax
Hi Burton,
Thank you for choosing CAS! We’re glad to hear you enjoyed the quick purchase and fast 2-day delivery. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance purchase, and feel free to recommend us to your family and friends!
CAS
I bought the fridge sight unseen
I bought the fridge sight unseen, from photos on the internet. When it was delivered I realized that it was not suitable. When I reached out regarding a possible exchange, one day after it was delivered I was told it was installed, therefore not able to be exchanged.
6 juni 2026
Our desired appliance was in stock and…
Our desired appliance was in stock and delivered the next day. We made the order online. The process was easy using the chat.
29 mei 2026
Antwoord van Canadian Appliance Source - Halifax
Hi Doug,
Thank you for your review and for choosing CAS! We're delighted to hear that the online ordering process was easy and that we were able to deliver your appliance the very next day. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your appliance needs, and feel free to recommend us to family and friends!
CAS
BASICALLY GOOD. I liked that they came when you said…
I liked that they came when you said they would and there was good communication. I did not like that the big boxes were left here.
4 juni 2026
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