The company substituted around 30% of my order without any prior notifications or acknowledgment after the fact. I only found out what went wrong when I contacted them. I have since requested tha... Toon meer
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Unfortunately all bags were stuck together making it hard to open. Was substituted a product which was of no use to us as no-one liked it. No offer to send original selection. Got an email citing staf... Toon meer
Ordered sweets from this company which was wrong. I have sent several emails trying to sort it over 2 months and still no response. Terrible customer service. Wouldn’t use this company again.
arrived well packed in good time and just as I expected. All sweets were nicely packed in their own bags and my son was pleased with them. Have had several orders and never been disappointed by any,
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Order placed 8th August it is now 21st…still no delivery poor service won't use them again
Order placed 8th August it is now 21st August and still haven't received goods .
They say short staffed still can't tell if been dispatched poor show won't be using them again
Still waiting for delivery or any…
Still waiting for delivery or any update about a refund after almost 2 weeks. Probably save your money or go to a reliable company
WARNING DO NOT ORDER From this company
WARNING DO NOT ORDER From this company, I placed my order on the 29th July and have still not received it, I received an email from them asking if I was happy with my sweets, emailed them and said I haven't received it yet, they said sorry it will be with you shortly, that was last week and still no order, I asked for a refund if my order hadn't been processed but they replied stating it was an automated ordering system and wasn't able to cancel. I've been messaging them every day for the last week and getting no reply, customer service is non existent, had to score 1 star as it won't let me score less, I'd give it minus 10 stars if I could
I would love to do a review but as yet…
I would love to do a review but as yet i haven`t recieved my order.
The chocolate had melted into a solid…
The chocolate had melted into a solid lump, the all sorts were stale and the jelly beans were discoloured and hard.
Not a good buy.
Over charged me. Got order wrong.
The sweets were good however they got my order wrong and over charged me. I had some email back and forth but ultimately they didn't resolve the issue.
I have placed an order and it has not…been dilivered
I have placed an order and it has not arrived yet - had an email on 11/08 saying it was on its way order placed on 10/08 number Order #123877
I have emailed and am waiting for a reply.
Truly awful have not received my order…
Truly awful have not received my order no communication nothing. Today’s date is the 18th still nothing.
I have not received my order despite…
I have not received my order despite receiving emails stating it has been delivered, when I email I just receive an automated response and there is no telephone number to contact the company. I advise proceeding with caution if ordering from here, I will also be reporting this organisation to facebook, instagram and tiktok
My order from 11 days ago has still not…
My order from 11 days ago has still not arrived despite various emails to them.
I have now requested a full refund from PayPal. Stay away from this company, too many bad reviews and tiny packets of sweets, complete rip off.
Waiting for delivery
I ordered on 7 August and had an email to say there were problems. I had an email to give me details of a link to check delivery. That said being prepared on 10 August and handed to Courier on same date. Courier has had it for 8 days and I am still waiting for it
Have not received my sweets
Have not received my sweets, got an email to say was the order right and then an email to say they were short staffed and had not posed them out
Not received my order!!
Everything was stuck together.Fudge…
Everything was stuck together.Fudge came out packet stuck and in lumps. I assume that sending the parcel in this heat was the cause of problems.The actual product was 👍👍.
Have not received the order yet
Have not received the order yet
Im still waiting for delivery so I cant…
Im still waiting for delivery so I cant tell u anything
Are you taking the piss
I put in for a £30 order 2nd August and…
I put in for a £30 order 2nd August and I still have not received anything from this company 🙃 I am now taking it further
Still not received my order 🤷♂️ you keep…
Still not received my order 🤷♂️ you keep on sending Emails asking how you did 🤷♂️🤷♂️🤷♂️. Order placed on the 6th August. 👎👎👎
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