The company substituted around 30% of my order without any prior notifications or acknowledgment after the fact. I only found out what went wrong when I contacted them. I have since requested tha... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Unfortunately all bags were stuck together making it hard to open. Was substituted a product which was of no use to us as no-one liked it. No offer to send original selection. Got an email citing staf... Toon meer
Terrible will never buy from this company again- sent substitute items and the taste was horrible when i contacted customer service they offered nothing and no refujd for items i did not ask for and t... Toon meer
arrived well packed in good time and just as I expected. All sweets were nicely packed in their own bags and my son was pleased with them. Have had several orders and never been disappointed by any,
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Thought bubblegum where gob stoppers so…
Thought bubblegum where gob stoppers so gave them away. Not what I was expecting. Others were ok
Waste of money!
Ordered approx £50 worth of sweets for a baby shower, was due to be delivered the Monday, Tuesday the latest. Didn’t arrive until a whole week later, i’ve been emailing them throughout the process and post, responses were slow / non-existent. They refused to give me a refund despite the sweets arriving so late and unopened!
No delivery and infuriating customer service
Ordered on 2nd June for wedding on 13th June which was plenty of time according to delivery timescales. Dispatched 3rd June, hasn't moved since. Have contacted the company via email 6 times, every time I receive a response with the tracking information which I already am aware of and have referenced in each email and a note saying to contact them if no change in 48 hours. I have requested a refund and cancellation of order multiple times which has been ignored on every occasion.
Probably one of the worst companies I…
Probably one of the worst companies I have ever dealt with. I never received my order, and more than three weeks later the issue still hasn't been resolved. I have repeatedly chased the company for updates, but each time I receive the same generic response saying they have contacted the warehouse.
Despite having over 3 weeks to investigate and resolve the problem, there has been no meaningful communication, no clear explanation, and no solution offered. The lack of customer service has been extremely frustrating, especially considering I paid for an order that never arrived.
I would not use this company again and cannot recommend them based on my experience!
good selection of sweets at a good…
great selection to choose from at good prices just right to snack on while knitting many thanks for your wonderful selections
Placed an order on June 9th and paid…
Placed an order on June 9th and paid for express delivery. I received an email on June 10th saying my order is on its way. It's now June 17th and my order hasn't arrived. I'll probably have to wait another 100 working days to get a response from the company!
Over a week and order still not…
Over a week and order still not received-
Scam
Paid for my goods and they have not been delivered. All I got was a tracking number. The items are now 14 days late and they are refusing to refund my order. Appalling service, slow and unhelpful customer service.
Never again
Have ordered 3 times
Have ordered 3 times. First 2 times sweets were good although took longer than said even though i paid for express delivery. 3 rd time i paid express 1-2 day delivery and took 6 days. Bag of flying saucers had food debris in it from a different product. Looked like flavouring off of Bombay mix or something similar. Informed the buyer who asked for a picture and size of bag . Sent picture and info. Never heard back from them. Will not be ordering again.
Very easy to order sweets always good
Very easy to order sweets always good
I wanted to add to my experience
I wanted to add to my experience of them sending me the wrong item and promising to investigate. They sent several automated replies claiming staff absence and a couple of personal replies saying they were looking into it however in the end I contacted my credit card company and received a refund through them. They just don’t care. Had I been treated well I’d likely have become a regular customer but how they react to an issue says a lot about a company.
placed a £90 order 3rd June.......
placed a £90 order 3rd June........ 9 days later - 12th June - no dispatch notice - no delivery!!!!!!!!!
Money taken from bank before order…
Money taken from bank before order dispatched and it a week ago since I put a order in
Great selection
Great selection, love the retro sweets. All tasty, fast delivery. Good value for money. Highly recommended.
GREAT SERVICE FAST DELIVERY
GREAT SERVICE FAST DELIVERY , SENT TO MY BROTHER IN LAW WHO ABSOLUTELY LOVED THEM ESPECIALLY THE COLA CUBES WILL DEFINITELY BUY AGAIN THANK YOU .
I didn't get my package still waiting…
I didn't get my package still waiting for my parcel to be delivered to me so I am not happy with the company at the moment
very happy with ease of ordering and…
very happy with ease of ordering and delivery
I've had two deliveries and loved ea Ch…
I've had two deliveries and loved ea Ch one great service and spot on
candydelivered.
I know this seems low but it for the sweets and fudge that was deliverd today finally.,they are great thank-you for them,
but i need to be onist with you .. the amount of time from order to delivery is far far to long. I understand that sometimes there are things that can hold things up. if it's staff illness or other things but this is not good from a buyer prospect hope you can get on top of this so you dont loose buyers. wish you luck with this.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








