CreditLink Account Recovery Solutions Reviews 

105
TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I spoke to Daniel Irving, earlier today. He was altogether, professional, kind hearted, sympathetic to my plight and incredibly helpful, to the point where he offered me so much confort and help durin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I explained several times about my medical conditions st the start of the call i said i no longer deal with anything as my mental state is downhil the person was very rude with zero experience on how... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I contacted via chat, to try and resolve my situation. I spoke with Brandon, who was a total breath of fresh air. Understanding of my current situation and advised me accordingly. Thank you Brandon fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I'm not saying the whole thing has been 5* , because I'm still midway through the debt collection process, but just wanted to say that the WhatsApp message method is so good, relaxing and saves so muc... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Incassobureau
  2. Incasseerder

Geschreven door het bedrijf

CreditLink Account Recovery Solutions Ltd (CARS) is a UK based specialist provider of account recovery and debt resolution services. We work in partnership with creditors across a wide range of sectors to deliver professional, compliant, and effective recovery solutions. We understand that every account represents an individual situation, which is why we focus on clear communication, transparency, and practical repayment options tailored to each circumstance. At CARS, compliance and integrity underpin everything we do. Our experienced team manages accounts in line with regulatory requirements and industry best practice. (CARS) are authorised and regulated by the Financial Conduct Authority FRN 716456


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

105 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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3,8

Alle reviews

(105)

68 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Do I have to give a star?

Do I have to give a star? They are not worthy of the one I had to give them. Still chasing me for a debt that was repaid in full last year, despite being shown proof from both myself and the initial company the money was owed to. Absolutely useless. I'm taking my case to the ombudsman.

3 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

CHASING A DEBT I NEVER OWED DUE TO AN…

CHASING A DEBT I NEVER OWED DUE TO AN INSURANCE COMPANY DOING THEMSELFS WOULDNT INSURE ME AT NEW ADDRESS AND CANCELLED POLICY AND THEN INSISTED I PAYED THE CANCELLATION FEES AS THEY CANCELLED IT AND NOW THIS BAFFOONS ARE STILL TRYING TO CHASE ME AND HARRASS ME AND BULLY ME I HAVE ALREADY EXPLAINED MY REASONS AND THEY WONT BACK OFF I HAVE NOW HAD TO START A COURT ACTION AGAINST THEM I HAVE ALREADY SENT MY PROOF IN TO COURT AND ITS COST ME THOUSANDS TO DO SO AND THIS MONEY WONT BE RECOVERABLE

28 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Truly Awful and unprofessional

Truly Awful and unprofessional
these guys are disingenuous to the end
Employed by unprofessional companies (like Esure) because they share the same lack of integrity and scruples !

9 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Impossible to make payment.

Impossible to make payment.

Their PAYE is wrong

Phone doesn’t work

Can’t login using the details they gave

Tried paying on their website just won’t load.

Worst of the worst

12 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Lowest of the low

Still awaiting an apology from these clowns, told them we owed no money many occasions ! had it proved by Ofcom that their clients were scammers and they were told to remove the debt after we won our case and received compensation... asked them for proof of the debt but they never offered any evidence because they didn't have any ! chancers trying to scare you into paying... ask them to prove the debt if you genuinely don't owe anything they cannot !

20 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

scammers

I previously had an account with Hyperoptic, which I cleared when they sent me the final bill. Despite paying it, a system error caused them to repeatedly send messages requesting payment of the final amount. After contacting them, they confirmed it was a system error and assured me that I owe nothing. However, I am still receiving daily emails, messages, and calls from this CARS company. This is causing me significant stress, especially as a disabled person and stroke survivor. I can no longer tolerate this situation.

1 mei 2024
Review zonder uitnodiging
Logo CreditLink Account Recovery Solutions

Antwoord van CreditLink Account Recovery Solutions

Thank you for your review, and please accept our apologies for the delayed response — we have only recently adopted and begun actively monitoring our Trustpilot page, and we were not aware of this content previously.

We’re sorry to hear about your experience and we understand your concerns. We would like to reassure you that we are not a scam.

We are a regulated firm (FCA FRN 716456), and we contact individuals only when instructed to do so by our clients in connection with an account they have asked us to manage.

We cannot discuss account details publicly for data protection reasons.

Beoordeeld met 1 van de 5 sterren

Scammers

Scammers, I have no debt with any company and I'm being bombarded with messages, emails and calls telling me I owe money where I clearly do not!
Do not fall for this, scams are getting more realistic these days.

22 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolute buffoons

Absolute buffoons. Our mother died seven months ago, they’ve agreed on two occasions the account they are chasing is closed but they are now chasing it again. It’s bad enough having to deal with this without some idiot contacting us making threats. Absolute ponce of a company.

8 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Rated one star because zero stars is…

Rated one star because zero stars is not an option!
These guys are basically crooks, chasing a supposed debt of £65, which I refute. I told them that I refute the debt and if the company they are chasing the 'debt' for wish to take me to court, then they can 'bring it on', as I will not be paying a penny.
Despite this I am still constantly being bombarded with texts to contact CARS.
Odious company!

21 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Total shower of crooks

Total shower of crooks. They make it incredibly difficult to actually pay an outstanding amount - so your “debt” continues to rise. Also the amount “owed” was for services never provided by Three Mobile Services - who are also a bunch of crooks who make it impossible to cancel your contract while still billing you for services you no longer use. Both companies work hand in hand to ensure they make it as painful as possible for Three customers to leave Three. I have as a result had my credit rating downgraded significantly and have still not been able to cancel my contract. I will report to FCA but I don’t think these people care either. Corporate abuse of the individual is rife and unbridled. And these two companies have got to be 2 of the worst.

19 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Suspicious Letter from this company

Received a letter from this company asking me for substantial amount of money on behalf of a company I never heard of, very suspicious very daring as well.
They probably got my details on the internet.

29 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Sick of this company sending me text…

Sick of this company sending me text messages telling me to call them! I don’t owe any company any outstanding money. Called today and I was asked to give my date of birth and address to verify my account. I asked what account I have never dealt with this company before so why do I have an account, I asked the advisor why I keep getting message and what it’s about, she said with out your date of birth I can’t give you that information, I told her that I’m not giving her personal information over the phone she then hung up on me 🤷🏼‍♀️

5 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Must be a scam

Must be a scam, they send me a text, text only, with a link. Now in this scam climate, a genuine, reputable company would know that it is not safe to open links sent this way, so would not conduct their business like this. Very obviously a dishonest and scam based outfit.

29 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible

Terrible . They never respond to messages despite me sending 4 . And ignored an official complaint . What’s more I despite the dept which was settled 5 yrs ago . I don’t do calls as I’m deaf but they continue to bombard me with calls, texts and emails .

14 november 2023
Review zonder uitnodiging

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