SCAM
Be aware:
I posted fully working 50 inch TV, very good condition, original box (video recorded packaging process and sealing). The courier and the Freepost/collection are predetermined as a default by the company (intentional no insurance protection).
Instead of receiving £100, my TV was classed by them as broken/damaged screen, total payout £0.
Summary: There is no insurance on any items you send them unless you are willing to pay for the postage yourself. If you decide to have your damaged item returned, you have to pay for it too.
What a great environment for scamming people.
PS. Be ready to receive an explanation, they tried to contact you through the website to tell you they received damaged item. So basically you have to login every day to check for messages as they can appear anytime without a valid date stamp ( history of messages is shown with today's date).
Antwoord van Cashmymac
HI,
With TVs as they are prone to getting damaged we clearly say in the T+Cs if a TV arrives damaged we cannot pay for it and that sending it is at your own risk. We do not like it when one arrives damaged as we have to pay to dispose of it and we have had to pay to get it shipped to us.
We do not know the condition of the item when it was packed. We cannot insure items we do not pack so if you require insurance you should book your own courier.
With the computers we buy we do not have this problem it is only with TVs and most of the time we recommend people use a local service to avoid this problem. If you had called to ask any advice we would have told you this. To be honest we prefer you not to sell us TVs and we are considering to remove the offer from our site as it is more hassle than it is worth.
Regards
CMM Team
