Caspian Insurance Reviews 

10.337
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We have been using Caspian for the last 7 years, and Mark has been our account manager since day 1, he has been given expertise advice in which covers is better for us and for our growing family. 100... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a great experience dealing with Liam at Caspian Insurance. He was extremely professional, responsive and accurate throughout, and managed to arrange the insurance very quickly despite me app... Toon meer

Beoordeeld met 5 van de 5 sterren

The Advisor, Nathan Smith, was first class. He explained the policy details to me clearly and checked to make sure I fully understood the policy requirements. The documents were with me within an hou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My advisor spent quality time with me explaining every single item clearly and making sure I understand everything about all options available to me. No big words, just simple and plain English. She w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bedrijfsverzekeringsmaatschappij
  2. Verzekeringsmakelaar
  3. Belangrijke persoonverzekeringsmaatschappij
  4. Tussenpersoon voor levensverzekeringen
  5. Persoonsverzekeringsmaatschappij
  6. Aandeelhoudersbeschermingsbedrijf

Geschreven door het bedrijf

Caspian Insurance, owner of the viral brand, IGotCover, is a UK-based award winning life insurance and business protection broker. With over a decade of experience helping families and business owners protect their business, their people, and their financial future. We work with businesses across a wide range of industries and sizes, taking time to understand each client's specific risks and objectives before recommending practical, tax-efficient protection. Our advisors are experienced, straightforward, and focused on getting the right cover in place. If you have a question or want to understand your options, our UK-based team is always happy to help.

Caspian Insurance

Geschreven door het bedrijf

Financial Protection For Your Family's Future
At Caspian Insurance, we work hard to provide the best cover for each customer’s individual circumstances at a competitive rate.

Experts in Life Insurance

Our advisors are fully trained in financial protection

Our advisors are fully trained in financial protection
No call centres, no jargon. Just a team of experienced advisors dedicated to providing a customer centric approach.Their extensive industry knowledge means that they can provide you with the best policy options for your life protection.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

10K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,9

Alle reviews

(10.337)

477 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great team

Friendly and knowledgeable team who went all out to ensure I got the right product.

5 juni 2026
Logo Caspian Insurance

Antwoord van Caspian Insurance

Hi there! Thank you so much for your kind words and taking the time to leave us a review!
Albert
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Professional

My advisor spent quality time with me explaining every single item clearly and making sure I understand everything about all options available to me. No big words, just simple and plain English. She was really patient with me and calmly answered all my questions to my satisfaction.

5 juni 2026
Review zonder uitnodiging
Logo Caspian Insurance

Antwoord van Caspian Insurance

Hi David, Thank you so much for taking the time to leave us a review. We're so glad to hear we were able to make the process as easy for you as possible

Beoordeeld met 5 van de 5 sterren

Everything was explained clearly

Everything was explained clearly, nothing was too much to ask, Mishel was very kind and found the best policy for me.

4 juni 2026
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Antwoord van Caspian Insurance

Hi Shirley, I'm so glad that you had a great experience with Mishel. Thank you for putting your trust in us.

Albert
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, thoughtful and quite informative.

4 juni 2026
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Antwoord van Caspian Insurance

Hi Clarissa, thank you so much for your kind words.
We really appreciate you taking the time to leave us a review.

Albert
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Fantastic

I spoke to Luke Pollitt-Parry, from Caspian Insurance and he was very patient and very helpful and explained everything to me and reassured me so I’ve had a good experience and now I’ve got income protection, life insurance & more.
Thanks Luke.

28 mei 2026
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Antwoord van Caspian Insurance

Hi there,
Thank you so much for your kind words and for taking the time to leave us a review. We're so glad to hear everything went well with Luke.

Albert
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

My advisor gave me time and opportunity…

My advisor gave me time and opportunity to asked questions and reassurance that if there's any doubt I can contact always for clarity ✨️. He was patient and well informed, kind and compassionate
My advisor was Carl his customer service was on point. He's amazing

27 mei 2026
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Antwoord van Caspian Insurance

Hi Patricia!
Thank you so much for such a lovely review and for putting your trust in us. We're really pleased to hear you had a good experience with Carl

Albert
Caspian Customer Care Team

Beoordeeld met 3 van de 5 sterren

The seller was very pushy.

The seller was very pushy.
I wanted to pay for one level of insurance and he talked me up!

19 mei 2026
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Antwoord van Caspian Insurance

Hello Julia,
We’re really sorry about the experience that you’ve had.
Please could you email us at info@caspianinsurance.co.uk so we can look into this for you.
Kind regards - Jake
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Jake was extremely polite

Jake was extremely polite, helpful and clear.

27 mei 2026
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Antwoord van Caspian Insurance

Hi there Michael,
Thank you so much for taking the time to leave us a review, we're so glad everything went well for you

Albert
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Always answers my calls and emails.

Always answers my calls and emails.
Really impressed great service.

2 januari 2026
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Antwoord van Caspian Insurance

Hi John,
Thank you for taking the time out of your day to leave us a review. I'm glad we were able to get everything sorted for you.

Albert
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren
Logo Caspian Insurance

Antwoord van Caspian Insurance

Hello Lesley,
Thank you so much for your review! We really appreciate you working with us and for taking the time to leave us a review

Albert
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great experience sorting my life…

Great experience sorting my life insurance. Everything was explained thoroughly and the advisor was patient and very helpful.

22 mei 2026
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Antwoord van Caspian Insurance

Hi there!
Thank you so much for the kind words, I'm so glad everything went smoothly with setting up your policy. Thank you for putting your trust in us!

Albert
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great service, and staff

The service was great and everything was explained well.

20 mei 2026
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Antwoord van Caspian Insurance

Hi,

Thank you for selecting Caspian Insurance to protect your loved ones, it’s always great to hear our customers are happy with their life insurance policy.

Jake
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service. Very helpful and informative.

18 mei 2026
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Antwoord van Caspian Insurance

Hello,

It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
It’s always great to hear our customers are happy with their life insurance policy.

Jake
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great friendly and professional…

Great friendly and professional service. No hard sales. Given lots of variables to suit my needs.

20 mei 2026
Logo Caspian Insurance

Antwoord van Caspian Insurance

Hello,

We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!

Jake
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

I was dealing with Mishel and had a…

I was dealing with Mishel and had a good experience, she explained everything clearly and precisely through our conversation. It was a pleasure dealing with her.

15 mei 2026
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Antwoord van Caspian Insurance

Hi,

It is great to hear that you are satisfied with the level of customer service Mishel provided here at Caspian!
Thank you for taking the time to leave us a 5-star review!

Jake
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Helpful and informative

I found Caspian to be very helpful & informative. The recent agent that helped me to review my policy (Jenna) was patient, informative and friendly- made the process very straightforward. Not having to contact lots of companies myself was great for me.

12 mei 2026
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Antwoord van Caspian Insurance

Hello,

It is great to hear you feel reassured in knowing you have an updated life insurance policy in place.
Thank you for selecting Caspian Insurance to protect your loved ones.

Jake
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great service by sam!

Great service by sam!! very helpful and professional , Very happy with his service

14 mei 2026
Logo Caspian Insurance

Antwoord van Caspian Insurance

Hi Kish,

It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!

Reneiss,
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

I’ve had an excellent experience with…

I’ve had an excellent experience with Caspian Insurance and couldn’t be more impressed with the level of service provided.

From start to finish, everything was handled professionally, efficiently, and with real care. Communication was clear and straightforward, and any questions I had were dealt with quickly and confidently.

I would especially like to highlight John Collins, who was outstanding throughout. He was patient, knowledgeable, and genuinely went out of his way to make sure everything was clearly explained and easy to understand. His approach made a real difference and turned what could have been a stressful process into a smooth and reassuring experience.

It’s rare to come across customer service at this level, and it reflects very positively on the company as a whole. I would highly recommend Caspian Insurance based on the experience I’ve had.

21 april 2026
Review zonder uitnodiging
Logo Caspian Insurance

Antwoord van Caspian Insurance

Hi Stephanie,

Thank you for taking the time to leave such a kind review about John Collins. We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!

Reneiss,
Caspian Customer Care Team

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