Caspian Insurance Reviews 

10.337
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We have been using Caspian for the last 7 years, and Mark has been our account manager since day 1, he has been given expertise advice in which covers is better for us and for our growing family. 100... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a great experience dealing with Liam at Caspian Insurance. He was extremely professional, responsive and accurate throughout, and managed to arrange the insurance very quickly despite me app... Toon meer

Beoordeeld met 5 van de 5 sterren

The Advisor, Nathan Smith, was first class. He explained the policy details to me clearly and checked to make sure I fully understood the policy requirements. The documents were with me within an hou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My advisor spent quality time with me explaining every single item clearly and making sure I understand everything about all options available to me. No big words, just simple and plain English. She w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bedrijfsverzekeringsmaatschappij
  2. Verzekeringsmakelaar
  3. Belangrijke persoonverzekeringsmaatschappij
  4. Tussenpersoon voor levensverzekeringen
  5. Persoonsverzekeringsmaatschappij
  6. Aandeelhoudersbeschermingsbedrijf

Geschreven door het bedrijf

Caspian Insurance, owner of the viral brand, IGotCover, is a UK-based award winning life insurance and business protection broker. With over a decade of experience helping families and business owners protect their business, their people, and their financial future. We work with businesses across a wide range of industries and sizes, taking time to understand each client's specific risks and objectives before recommending practical, tax-efficient protection. Our advisors are experienced, straightforward, and focused on getting the right cover in place. If you have a question or want to understand your options, our UK-based team is always happy to help.

Caspian Insurance

Geschreven door het bedrijf

Financial Protection For Your Family's Future
At Caspian Insurance, we work hard to provide the best cover for each customer’s individual circumstances at a competitive rate.

Experts in Life Insurance

Our advisors are fully trained in financial protection

Our advisors are fully trained in financial protection
No call centres, no jargon. Just a team of experienced advisors dedicated to providing a customer centric approach.Their extensive industry knowledge means that they can provide you with the best policy options for your life protection.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

10K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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4,9

Alle reviews

(10.337)

477 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very good customer service

Very good customer service. Luke made everything simple and easy to understand.

17 maart 2026
Logo Caspian Insurance

Antwoord van Caspian Insurance

Hi Joseph,

thank you for taking the time to leave us a 5-star review!

Reneiss,
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great service

easy, quick and great service. Robyn Nicholls was handling our request and did so in a professional and effective manner. She explained everything incredibly simply and would highly recommend Caspian and Robyn. Many thanks

17 maart 2026
Review zonder uitnodiging
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Antwoord van Caspian Insurance

Hi Jack,

We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!

Reneiss,
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

It is the sales person Liam who is a…

It is the sales person Liam who is a great , professional and knowledgeable man. He did a great job. Bravo to him

16 maart 2026
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Antwoord van Caspian Insurance

Hi Sim,

We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!

Reneiss,
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Profesional service

Profesional service, not pushy, patiently explained options and was thorough in asking questions.

16 maart 2026
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Antwoord van Caspian Insurance

Hi Adaora,

We are so glad you are happy with our service. Thank you for your 5-star review!

Reneiss,
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great deal, smooth service.

Knowledgeable staff member, Lewis was polite and got me a great deal.

12 maart 2026
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Antwoord van Caspian Insurance

Hi Harvinder,

Thank you for taking the time to leave us a 5-star review!

Reneiss,
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Katy was very helpful in finding the…

Katy was very helpful in finding the perfect insurance plan for us. She explained everything clearly and was extremely understanding.

13 maart 2026
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Antwoord van Caspian Insurance

Hi Monish,

It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!

Reneiss,
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Thank you Nathan

Putting your finances in order can be a daunting task but Nathan Smith gave excellent advice and made the long process of applying for life insurance so much easier. Thank you Nathan

11 maart 2026
Review zonder uitnodiging
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Antwoord van Caspian Insurance

Hi Donita,

We are so glad you are happy with our service. Thank you for your 5-star review!


Reneiss,
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Friendy call centre agent

Friendy call centre agent. Helpful.

10 maart 2026
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Antwoord van Caspian Insurance

Hi Carol,

Thank you for taking the time to leave us a 5-star review!

Reneiss,

Caspian Customer Care Team

Beoordeeld met 2 van de 5 sterren

Poor customer service!

Price promise failure.

Took out life insurance policy with alleged price promise that the monthly payments would never increase. However not so, every year the policy has increased, currently double the price than originally agreed.
Despite complaints by email and telephone. Im still waiting on resolve.
In process of cancelling policy!

3 maart 2026
Review zonder uitnodiging
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Antwoord van Caspian Insurance

Hi Joyce,
Thank you for your review. We’re sorry to hear that you’re unhappy with your experience.
Your policy includes an indexation option, which increases the level of cover each year to help maintain its value over time. When the level of cover increases, the monthly premium also increases in line with the updated level of cover and the policy terms. We will be in contact today.

Reneiss,
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

5* service

Thank you to Carl for his 5* service helping set up our life insurance.

3 maart 2026
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Antwoord van Caspian Insurance

Hi Irene,

Thank you for taking the time to leave us a 5-star review!

Reneiss,
Caspian Customer Care Team

Beoordeeld met 4 van de 5 sterren

Kegal good ambassador but too many…

Kegal good ambassador but too many emails to cope with

3 maart 2026
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Antwoord van Caspian Insurance

Hi William,

We appreciate you taking the time to review our service! We would love to know what we could do to improve our experience to a five-star rating for you. Please get in touch with us at info@caspianinsurance.co.uk to let us know.

Reneiss,
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Highly recommend

Robyn explained everything so clearly and was super patient. Would highly recommend caspian. I received the best cover possible and with ease.

5 maart 2026
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Antwoord van Caspian Insurance

Hi Kieva,

We are so glad you are happy with our service. Thank you for your 5-star review!

Reneiss,
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Fantastic Experience

James was absoultely lovely couldnt have asked for a nicer person the process was simple and understandable
Im very happy to be with such a fantastic company.

5 maart 2026
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Antwoord van Caspian Insurance

Hi Aaron,

It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!

Reneiss,
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Craig was extremely helpful in…

Craig was extremely helpful in organising my policy for me, explained everything clearly. Friendy, professional and polite.
Made the whole process easy.

23 februari 2026
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Antwoord van Caspian Insurance

Hi Lynsey,

We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!

Reneiss,
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Carl Thompson in Customer Service was a…

Carl Thompson in Customer Service was a very exceptional insurance guy who helped me in every way possible to get a life cover. It took us a few months to get there because of retrieving medical reports etc, but he managed to find me a broker who accepted my application. Very satisfied and will recommend to anyone who is thinking of taking life cover.

4 maart 2026
Review zonder uitnodiging
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Antwoord van Caspian Insurance

Hello Summer,

Thanks for leaving us a 5-star review!
We are really glad to hear that Carl was able to help and find the right insurance for your circumstances, and that you were happy with our overall service!


Jake
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

I had a teams call with the lovely Mishel

I had a teams call tonight with the lovely Mishel what an asset to any company thankyou for being so warm and Friendly.

2 maart 2026
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Antwoord van Caspian Insurance

Hi Thomas,

We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!


Reneiss,
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Sean was very attentive and patient…

Sean was very attentive and patient allthe way through and ended up saving me money on an unnecessary poligy

2 maart 2026
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Antwoord van Caspian Insurance

Hi Charles,

It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!

Reneiss,
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Nathan Smith guided us through the…

Nathan Smith guided us through the process. He was very helpful and efficient. He took time understanding our needs and suggested relevant products.

27 februari 2026
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Antwoord van Caspian Insurance

Hi Nupur,

We are so glad you are happy with our service. Thank you for your 5-star review!

Reneiss,
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Caspian insurance

Myself and my partner recently used Caspian insurance to take out a new policy. Robbie Wilkinson was incredibly helpful and informative, guiding us through the process with such a friendly and personal touch. Thank you again Robbie!

26 februari 2026
Review zonder uitnodiging
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Antwoord van Caspian Insurance

Hi Florence,

We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!

Reneiss,
Caspian Customer Care Team

Beoordeeld met 5 van de 5 sterren

Hannah just saved me a lot on my policy…

Hannah just saved me a lot on my policy and a better offer. Quite satisfied with her service, nice, patient, followed through to help me get a better policy at cheaper rate. Thanks Hannah @ Caspian Insurance

24 februari 2026
Review zonder uitnodiging
Logo Caspian Insurance

Antwoord van Caspian Insurance

Hi Mchael,

It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!

Reneiss,
Caspian Customer Care Team

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