We are regular clients of this company. They have definately more mishapps in deliveries than most suppliers we deal with. The problem is they take almost ZERO responsibility for damages that happen e... Toon meer
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Lees wat reviewers zeggen
I ordered chocolate to be delivered to a residential address in the summer. Due to the heat wave, when I got the notification from DPD that delivery would be attempted with only 2hours notice I instru... Toon meer
Just ordered and paid for some chocolate chips online and then as soon as I placed the order realised I had forgotten to include cocoa powder. I telephoned immediately to ask if could add to the orde... Toon meer
I had my first order delivered 3 days ago. Unfortunately DPD tossed my order about resulting in a box wide open and 5kg bars of chocolate burst open and smashed to bits. CFW have been amazing at res... Toon meer
Bedrijfsgegevens
- Voedselproductenleverancier
- ook in
- Bakkersmateriaal
- Banketbakkersgroothandel
- Groothandelsbakkerij
- IJsmateriaal leverancier
- Voedselmachineleverancier
Geschreven door het bedrijf
CFW are discount suppliers of Chocolate Fountains, Chocolate, Waffle, Crepe, Popcorn & Donut making equipment, mix & supplies. Next day delivery.
Contactgegevens
Denburn Road, KY1 2BJ, Kirkcaldy, Verenigd Koninkrijk
- +44 (0)1592 650 540
- info@cfw.co.uk
- www.cfw.co.uk
2,5
Slecht
183 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 14% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I buy of CFW a lot and have always…
I buy of CFW a lot and have always found their products, service and customer service really good.
10 april 2022
Antwoord van CFW
Thank you for your excellent feedback. Our team work very hard so it is nice to hear that our customers are satisfied.
Great company
Great company! Ordering easy fast and efficient delivery of great quality chocolate. I would highly recommend
10 april 2022
Antwoord van CFW
Thank you for your lovely review.
Ordered online all simple great…
Ordered online all simple great products
Delivery came a day late reason apparently lost parcel
5 april 2022
Antwoord van CFW
Hello.
Thank you for your feedback.
Having checked DPD tracking I can see that your parcel was delayed at the DPD hub. Fortunately DPD delays are very rare but we do always advise it is best to allow 2 working days for deliveries as delays can sometimes happen that are outwith our control.
We look forward to your next order.
Kind Regards,
CFW
Great service and reliability delivered…
Great service and reliability delivered promptly and kept informed at all times
4 april 2022
Antwoord van CFW
Thank you for your kind feedback. We are always grateful when our customers take the time to let us know how we are doing.
Antwoord van CFW
Thank you. Your review is very much appreciated.
Excellent service
Excellent service and communications, very quick delivery. Will us company again.
Colin Crawford
1 april 2022
Antwoord van CFW
Thank you Colin for your positive feedback.
Had a problem with the courier they…
Had a problem with the courier they sorted it out very quickly
30 maart 2022
Antwoord van CFW
Thank you for your review. As we all know delivery problems can happen, but I am glad to hear our team resolved the issue quickly for you.
Very fast and accurate service
14 maart 2022
Great Service
Easy to use website for orders. Competitive prices and very quick delivery. Excellent products with great best before dates.
11 maart 2022
Just what I was looking for!
Just what I was looking for! Great product, excellent quality, good price. Delivery was also excellent. Thank you!
8 maart 2022
I bought from cfw.co.uk
I bought from cfw.co.uk Callebaut Ruby, Gold, & Sephra white.
Sephra has Callebaut chocolate at cheaper prices. The Sephra chocolate brand is actually repackaged Callebaut chocolate. In the past, I encountered short dated chocolate so now before I place an order, I message them for the expiration date. But that’s not my main complaint. My biggest problem was the terrible box it came in. Box was split open when arrived. Shreds of cardboard fell out of the box making a mess. The chocolate bags could’ve split open and spilled everywhere and I could’ve lost a lot of chocolate. Sephra, if you’re reading this, please ship boxes with better packaging. Thankfully the chocolate arrived in good shape. I will probably buy again because I’m not paying full price for Callebaut. Callebaut Velvet white chocolate is too expensive compared to Sephra white chocolate.
I brought it all back to America. I know I could’ve used sephrausa, but I’m not paying retail or $4.70 per pound for short dated white chocolate. CFW charges $3.50 dollars per pound after converting to US dollars. I’d rather bring back chocolate then pay 35% more for short dated chocolate. Overall great quality chocolate.
1 maart 2022
Excellent price
Excellent price, fast delivery and well packaged what more could you ask for.
5 februari 2022
Always very efficient
What can I say - you make an order and it turns up … promptly and in perfect condition.
19 januari 2022
Best price and good service
Quick dispatch. Was missing 2 tubs of ground white hot chocolate which was quickly sorted by customer service. Would continue using them.
16 januari 2022
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