Charcoal advised DHL to destroy my £160 order without my permission. No one contacted me about import fees and when I reached out to them after a month I requested they return to sender and Charcoal a... Toon meer
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Lees wat reviewers zeggen
Charcoal has become my favourite Australian brand. Items are exceptionally good quality and also reasonably priced. Customer service is excellent and my every purchase is shipped the following day. Th... Toon meer
Absolutely love my purchase!! The bodysuit i got is stunning & I received so many compliments when I wore it. The sales assistants were so friendly & helpful & have consistently been so with every i... Toon meer
my experience with charcoal has been amazing! i've bought from them a few times now, and every time, the quality is unmatched. beyond quality, charcoal also has great customer service - they respond... Toon meer
Bedrijfsgegevens
Contactgegevens
PO BOX 397, 4014, Brisbane, Australië
- 0451248787
- info@charcoalclothing.com.au
- www.charcoalclothing.com.au
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 8% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Great experience was lovey
great quality pieces
fast shipping, love quality and sizing of order, will be ordering again!
great clothing and prices
great clothing and prices, would recommend
Nice designs and decent quality
Nice designs and decent quality
Absolutely beautiful clothes that feel…
Absolutely beautiful clothes that feel and look high quality! Shipping was faster than expected and easy
Great and stylish pieces at Charcoal
Great and stylish pieces at Charcoal! I love their products - especially the tops which I find are perfect everyday essentials for office and going out and they have great colour ranges.
Sizing is spot on. I want a store in Sydney Northern Beaches pleaseeeee <3
All rounder
Always fast shipping a which is great. I find the sizing consistent and have purchased many good quality items, particularly wardrobe staples and clothes for work!
All clothing is made such high quality
All clothing is made such high quality. Price is so reasonable for quality of items received. Super easy return process also. Highly recommend.
the quality and design of charcoal…
the quality and design of charcoal clothing was really good!! Definitely recommend:)
Charcoal has the best quality clothing
Charcoal has the most unique fashionable pieces that have the best quality. I buy all of my staple pieces from them and they last so long because of how good the quality is.
Sizing is off and bad exchange policy
I like the style of the 3 jeans I ordered but sizing was off for all 3 (I bought the same size in all 3). One was extremely tight, one fit, and one was big. I also bought them at a discounted price from when charcoal gave buyers a 25% off discount from a 1 month delay in shipping from Black Friday and I asked to do an even exchange but they said they don’t offer that so I had to return (return costs are paid out of pocket) and repurchase for full price. Once I repurchase my correct sizes, I likely won’t be ordering from them again due to sizing being off, slow customer service responses, and poor exchange policy.
Love the black shorts but had to order…
Love the black shorts but had to order 1 size up cotton no stretch
Need to stay on top of your return!
Top I ordered had to be returned was way too small even though I used the size guide. Also took very long to get my credit I had to send 3emails to follow up
Great quality clothing
Great quality clothing, true to size! Looks just like the images.
Good
I enjoy the clothing styles of this brand. Classy and modern, particularly their top and dress options. Pieces fit to size
I love the clothes and their styling is…
I love the clothes and their styling is amazing. I wish they would open a store in Melbourne as I would be spending my $$ there every week.
I think the quality of the fabric and the make of it is quiet good. Its not cheap and nasty
Reliable Quality
I’ve shopped at charcoal multiple times. I’ve always had a positive experience. Their clothes are all really good quality and their delivery speed is exceptional. Their silhouettes are unique and their brand is a staple in my closet. Highly recommend!
Always Amazing
Items purchased are always in amazing condition and prices are well reasoned. Always recommending their pieces to my friends!!
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