We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

So all they do is take your deposit and make it hard for you to withdraw. Don’t be like me that gave them many chances. Honestly ,try another app. You’d get stranded for weeks because of these guys.... Toon meer

Beoordeeld met 1 van de 5 sterren

Thieves! All of them! Once you send money, the invent a thousand debits and debit you till your account is dry. You cannot even use the money for anything, it’s gone in a second and all you get... Toon meer

Beoordeeld met 1 van de 5 sterren

These guys are scammers! The moment they notice that you have money in there they will try all possible means to deduct the money, from failed transactions to subscriptions you never did or any mean t... Toon meer

Beoordeeld met 4 van de 5 sterren

Pros: Although, I'm new to Chipper, my experience so far is not bad, especially executing online shopping with my dollars card - it's superb. Cons: 1. Exchange rate is higher 2. Till now,... Toon meer

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten

Geschreven door het bedrijf

Send and receive money across Africa the fast and easy way with free transfers and the lowest cross-border rates. From Virtual Cards to Investment options, enjoy amazing products and services to improve your financial lifestyle.


Contactgegevens

1,5

Zeer slecht

TrustScore 1.5 uit 5

377 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 3% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,5

Alle reviews

(377)

28 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Chipper is the worst

Chipper is the worst! All these positive reviews has to be fake. Because there's no way it's real. Customer care is the most useless ever. They don't respond at all. I've been sending messages for 24hours now and I didn't get any response. Use at your own risk. All these platforms that don't have good customer care service, they're very risky. If you have any emergency or any problems with payment. You're on your own oh. You will never get a reply from them

5 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Apple rejected my USD card

I bought my USD card and I linked it with my Apple ID, it linked successfully but I couldn’t purchase any app from Apple Store. It was telling me that my purchase wasn’t complete. I decided to remove the card and put it back , but since then , Apple has been rejecting the card. I went as far as requesting to have a live chat from Apple support , which I did , and they said the problem is from my financial institution and not from them. My financial institution is chipper. So what can be done because this has been frustrating me. And I chatted with chipper customer care line but no response for hours now.

29 juni 2024
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello Chiwendu,

Thank you so much for letting us know about this. We are sorry for your experience with the virtual card. We will also be happy to investigate this further for you. Kindly email us at support@chippercash.com with your account details, and we will take it from there.

Thank you.

Beoordeeld met 4 van de 5 sterren

Wonderful App

Chipper cash remains one of the very best app to receive funds in Nigeria, Ghana, Rwanda and Uganda.

I bet you, no issue, just fulfil the verification processes, your funds are save and secured.

I have used the app for more than 3 years and I have no issue with it... Customer service response is not immediate but you'll surely get a reply in an about 3-5 hours, I hope they work on that.

For me, chipper cash is 80%

11 mei 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

My Experiences

Pros:
Although, I'm new to Chipper, my experience so far is not bad, especially executing online shopping with my dollars card - it's superb.

Cons:
1. Exchange rate is higher
2. Till now, I couldn't use the investment platform on the App.
This is because the upgrade address section is refusing to work for some reasons.
Customer service is working on it so I heard.

Conclusion
Nothing is 100% perfect, hence I will recommend this App for online payments - especially with the dollar card...

10 mei 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Your customer support is trash and the…

Your customer support is trash and the fact that Y’ll strategy is to keep deactivating our US virtual card so you can keep asking for $3 speaks lowly of you people. How many times will you keep deactivating my card over a subscription that your card cannot process which is not my fault cause I had the exact money in the wallet at the time.

23 april 2024
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello Esther,

Thank you so much for contacting us. We are so sorry about your experience and would be happy to review this for you and advise further.
Please email support@chippercash.com with details of your experience, and we will be on standby to help.

Thank you.
The Chipper Cash Team.

Beoordeeld met 1 van de 5 sterren

Customer response is very slow

Customer response is very slow. They don’t have a live chat with customer support I would say and it’s very frustrating. A transaction was made to my wallet more than 24 hours and not reflected. The frustration is I can’t talk to customer support so with that you hardly expect any support

20 maart 2024
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello Geoffrey,

Thank you so much for contacting us. We appreciate the review. Please send us an email to support@chippercash.com with the details of the transaction so we can assist.

Thank you.

Beoordeeld met 1 van de 5 sterren

Chipper Cash is a scam

Chipper Cash is a scam. When you send funds to your wallet they will definitely not credit you. A biggest scam platform and I’m going to write a petition to close down this stupid and scam website.

14 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Chipper cash has to have the best…

Chipper cash has to have the best customer service in existence. They have proven themselves as people who are trustworthy and here to stay. This people literally say yes to what other online banks say no to. And they will literally go through whatever stress is needed to insure the customer is always right. Which to the best of my knowledge, isn't even a Nigerian custom. If you're reading this to find out if chipper cash is the option for you, the answer is yes. I did my research before coming here to give this review cause on a normal basis I'm not even interested in giving platform reviews and I'm not affiliated with chipper at all

29 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

How long to not work ? …

Their app has been mal functioning for a long time . My family and friends are suffering because I can't send to Zambia. It has been about 2 months now . I can't send money through Chipper Cash .

18 januari 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great service

I use their USD card to pay for one of my subscriptions, and the results have been great so far. Granted their exchange rate is a little more expensive, but it hasn't failed the 2 times I've used it.

What I appreciate the most about them is their customer service. I experienced some issues setting up my account initially and funding my account the second time. Both issues were resolved within 24 hours of me sending them a DM on Twitter. Definitely makes me feel a whole lot safer using them.

9 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scammers this app log me out of my…money

Scammers this app log me out of my account after I deposit 50000 thousand Naira. I still complain to them they are telling me to uninstall and install back I did the Same nothing change. I regret using my information on this useless chipper app. Over 1week now

7 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Chipper cash is a scam you can't withdraw your money anymore

Chipper cash have stop customers to withdrawal their money but they will allow you to deposit more money this clearly shows they're are scammer because withdrawal is unavailable but Deposits is available this issue has been happening for More than one week now yet the issue hasn't been resolved the worst part is that their customer support gives fake information. This people will tell you that the withdrawal has been fixed yet if you try to withdraw you will still face the same challenge that you can't withdraw your money, when you reach out to them again they will tell you to uninstall and reinstall the chipper cash yet it will still not change anything so please be careful And don't ever make more Deposits to your chipper cash because they're scam let me them resolve the issue of withdrawal to proof they are legitimate.
Share this review till it spread round the world so that our people in other countries won't get scammed, And I will also write reviews in Google playstore and make sure to still comment on chipper cash Instagram and Facebook page and explain this issue as it is here if they don't restore the service of withdrawal so that people won't continue to get scammed.
Let chipper cash proof their legitimacy by allowing people to withdraw their money.

7 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Refund Issue from an online Merchant settled

Had an issue with refund from a merchant online, used my chippercash dollar card for the transaction. They sent the fund, contacted Chippercash customer service and they attended to me, making sure my refund request from the merchant was refunded into my dollar card. Thank you Chippercash customer service for that prompt response and resolvableness.

10 november 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worse cards ever chipper is the worse…

Worse cards ever chipper is the worse they should be banned
I created a card funded it but I can't use it. Very foolish people. So useless senseless. They should be banned from business.

29 oktober 2023
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello Geroge,

We are so sorry to see you had some difficulty with using your Chipper Virtual Card. We will be requesting more information on this via this platform. Kindly share needed feedback so we can look into this for you and make things right.

Thank you.
The Chipper Cash Team.

Beoordeeld met 1 van de 5 sterren

This is beyond disgraceful.

This is beyond disgraceful.
One would expect that after repeated complaints about the frankly grotesque nature of this company's customer service, they would have some dignity to at least, fix that process.

I have NEVER suffered the misfortune of experiencing such horrible customer service in my life. These people need to do better. my God!

I created a card. The card did not work. it does not work anywhere. Not even on Apple music. i have been sending messages to these people and they keep responding with sound bites and pre-written nonsense. The last message that took the p*ss was when the customer service person told me the card would work on my apple music but not apple pay. The irritating nature of this response lies in the fact that i NEVER spoke about apple pay. i even made a VIDEO of myself adding this card to my apple ID and the video clearly showed it got declined. EVEN WITH A VIDEO ON A PHONE. This customer service person still responded and spoke to me about Apple pay.

A shame

31 oktober 2023
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello there!

Thank you so much for taking the time to share this feedback with us. We are concerned to see this and we are so sorry you had to go through this.
We will be requesting your details directly so we can look into this for you and ensure we make this right.
Once again, please accept our sincere apologies for the experience you had.

Thank you.
The Chipper Cash Team.

Beoordeeld met 1 van de 5 sterren

Am starting not to trust this app they…

Am starting not to trust this app they dont have a direct customer support and they have the worst time in reply even on email. becarefull untill they fix that u may wakeup when they are closed chances may be that its a long term scam so they should fix

30 oktober 2023
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello there!

Thank you so much for sharing this with us. Please rest assured that we are fully available to be of assistance to you at all times.

Kindly do let us know if there is any pending issue so we can look into this for you.

Thank you.

The Chipper Cash Team.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer