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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

So all they do is take your deposit and make it hard for you to withdraw. Don’t be like me that gave them many chances. Honestly ,try another app. You’d get stranded for weeks because of these guys.... Toon meer

Beoordeeld met 1 van de 5 sterren

Thieves! All of them! Once you send money, the invent a thousand debits and debit you till your account is dry. You cannot even use the money for anything, it’s gone in a second and all you get... Toon meer

Beoordeeld met 1 van de 5 sterren

These guys are scammers! The moment they notice that you have money in there they will try all possible means to deduct the money, from failed transactions to subscriptions you never did or any mean t... Toon meer

Beoordeeld met 4 van de 5 sterren

Pros: Although, I'm new to Chipper, my experience so far is not bad, especially executing online shopping with my dollars card - it's superb. Cons: 1. Exchange rate is higher 2. Till now,... Toon meer

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten

Geschreven door het bedrijf

Send and receive money across Africa the fast and easy way with free transfers and the lowest cross-border rates. From Virtual Cards to Investment options, enjoy amazing products and services to improve your financial lifestyle.


Contactgegevens

1,5

Zeer slecht

TrustScore 1.5 uit 5

377 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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1,5

Alle reviews

(377)

28 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

This app is a complete scam

This app is a complete scam, I transfer money from my chipper cash to my other bank and the money did not deliver. I also bought their USD visa card for 3,000 Naira, funded the card and I could not use the card to make payment. Please Avoid this app if you don't have to loose money.

1 augustus 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

My experience with the app in the last…

My experience with the app in the last 4 months has improved. The way they handle the case of fraudster tempering with my accounts and their prompts intervention as well as introduction of statement of accounts and my others make choose Chipper Cash App as a reliable online banking

31 juli 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Refund of my 160,000 sent to account where it couldn’t take such money

I sent 160,000 June 28 2023 using chipper to an eco bank whereas the account couldn’t carry such money and the money is not in the account
Contacted eco bank and they said the money is with chipper, contacted your support and they told me to send recipient bank statements from June 28 and I did, the money is not there and after sending it to them am still waiting for them to get this resolve and all they did is to tell me to be patient patient am tired of hearing that
I need my money chipper 160,000 is my school fees
Credit the money back into my chipper
Have stop using my chipper until I see my 160,000
Refund my money please since June 28
I have sent message to you on instagram all they did say is patient patient since June 28
Refund my money chipper this is my tag @office147

28 juni 2023
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello Johnny

Thank you so much for letting us know about this and we can see that this issue has already been escalated for you.
We are following up right away and you would get an update shortly.
Please accept our sincere apologies for the experience.

Thank you.
The Chipper Cash Team.

Beoordeeld met 5 van de 5 sterren

Best Platform i have ever used

Best Platform i have ever used, safe, fast, secure and instant. I have never experienced and challenge with the platform. Long live chipper cash ❤️❤️✅✅✅✅✅✅I highly recommend.

30 juli 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst Customer service from…

Worst Customer service from chippercash.. On Wednesday 26 July 2023 I purchased dollar using my local naira despite it being sold at #903 as of then this is above the general rates in the FX.. I went to renew my domain which is about to expire so on getting to the merchant website I entered my card details and the transactions didn't go through on the merchant website but surprisingly I was debited I was confused and tried to reach there customer support all to no avail.. it took them 48hrs to respond to me and my merchant has already clarified me that the transactions didn't happen and I needed to get the transaction details from my bank (chippercash).. within the 48hrs period I wrote chippercash in all there social handle and I only got a response from there twitter and it was just a "We've seen your message" response... Finally when chippercash contacted they told me not to retry the transactions and I should wait for 30 days for them to investigate the issue but I tried explaining to them that it's a matter of urgency and I didn't get a reply since yesterday...

Secondly chippercash is a milking organization to us Nigerian... I noticed that once other card services are active chippercash sells there dollars in the normal market rates as others and immediately other services are down they increase there rates
From N860 to N950 per $ it's disheartening for us who uses only chippercash for transactions

26 juli 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

nice app

It’s been a nice app so far just need to upgrade their support team so we can get in touch via the app

26 juli 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I sent 55k to my chipper account from…

I sent 55k to my chipper account from my wema bank account and it has been over two days and I still haven’t gotten credited on my chipper account. This usually happens to me a lot, but they always rectify it in less than a day BUT THIS TIME AROUND when I complained to the customer service, they told me to wait 24-48 hours before they can give me an update. 48 hours is over and I keep sending them messages and they keep ignoring them. This is so bad and unacceptable. I am very displeased with CHIPPER CASH. My chipper tag is @temsbabyy. CHIPPER CASH please rectify this issue🙂

20 juli 2023
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello Temilolu,

Thank you so much for contacting us. We are so sorry for the delay you experienced with this transaction but we are pleased this has since been resolved and the funds available in your account.
Please feel free to reach out to us if you require further support.

Thank you.
The Chipper Cash Team.

Beoordeeld met 5 van de 5 sterren

Lately this past days I have been…

Lately this past days I have been having issues with my cashout but I message them, and It was resolved. I love this app, and i recommend anyone who wants to use it. It such a great app.

20 juli 2023
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

The truth is this

The truth is this; Chipper cash is Good in the aspect of virtual card, but they have a very bad customer service, the worst customer service so far in my entire life. Sometimes I wonder if some message don’t get to reach them. Their virtual card don’t have security too, no OTP. Next thing they will do now is to reply this message like a robot.

10 juli 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bring back my LTC !

Bring back my LTC !! YOU people

But why does every one write a bad review on you !!! Kindly be legitimate people

30 juni 2023
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hey there!

Thank you so much for the feedback and we would be more than happy to help.

Please send a message in-app with your chipper tag and transaction details.

Thank you.
The Chipper Cash Team.

Beoordeeld met 2 van de 5 sterren

Be very careful trading with them.

This people are not serious. I made a withdrawal on 23rd of June to my external litecoin wallet which failed on chippercash and it vanished on my account meanwhile it’s still on my chippercash wallet address but they claim it has been sent successfully which I also check the receivers litecoin address and nothing on it.
This is my chippercash litecoin address: LZCpXrmdJ9EuNiFZYfSMVH3EPJ6zLSfB5B

And this is the receivers address for proof: Lcj3641iAiqtECcUHPdrimKV1nQ5peFUqu

23 juni 2023
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello Yakubu,

We are so sorry about the experience you had with this.

This will be reviewed for you and an update shared via our in-app chat.

Thank you so much.
The Chipper Cash Team.

Beoordeeld met 5 van de 5 sterren

Tho the response from the app was…

Tho the response from the app was late.. I guess it's because I logged the complain on Sunday.. But on reaching out through Twitter.. The rate of response was super fast and the problem was solved in no time...

18 juni 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Most useless app ever!!

Most useless app ever!!! How can they deactivate your dollar card just after 2 days when it was their fault they were having issues with their top up for those two days. AVOID !!!

10 juni 2023
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hi Debbie,

We are so sorry about the experience you had with the card. We do hope this has been rectified now.

Please send us a message in-app if you require any further support.
Thank you.
The Chipper Cash Team.

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