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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

So all they do is take your deposit and make it hard for you to withdraw. Don’t be like me that gave them many chances. Honestly ,try another app. You’d get stranded for weeks because of these guys.... Toon meer

Beoordeeld met 1 van de 5 sterren

Thieves! All of them! Once you send money, the invent a thousand debits and debit you till your account is dry. You cannot even use the money for anything, it’s gone in a second and all you get... Toon meer

Beoordeeld met 1 van de 5 sterren

These guys are scammers! The moment they notice that you have money in there they will try all possible means to deduct the money, from failed transactions to subscriptions you never did or any mean t... Toon meer

Beoordeeld met 4 van de 5 sterren

Pros: Although, I'm new to Chipper, my experience so far is not bad, especially executing online shopping with my dollars card - it's superb. Cons: 1. Exchange rate is higher 2. Till now,... Toon meer

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten

Geschreven door het bedrijf

Send and receive money across Africa the fast and easy way with free transfers and the lowest cross-border rates. From Virtual Cards to Investment options, enjoy amazing products and services to improve your financial lifestyle.


Contactgegevens

1,5

Zeer slecht

TrustScore 1.5 uit 5

377 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 3% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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1,5

Alle reviews

(377)

28 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great Customer Service

8 januari 2023
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello David,

Thank you so much for the very kind feedback and for choosing Chipper Cash.

The Chipper Cash Team.

Beoordeeld met 1 van de 5 sterren

Horrible customer service

Horrible customer service. I tried to use the app but the platform rejected my identification during verification. Due to this, I wasn't able to make use of the account. Since then, I have been contacting customer service via chat and email to try get the account deleted and my data removed from the platform. And the customer service reps have been taking me round in circles and refusing to delete my data. This is absolutely wrong. The platform has sensitive personal data which they collect during sign up and once you want it deleted they basically ignore you or refuse to help. Horrible!!!

Edit: To address the generic response I received from Chippercash, I have shared my tag multiple times with your customer service reps. They either ignore the messages or just take me round in circles. I wouldn't advise anyone to subscribe to this platform at all. It is more stress than it is worth.

21 december 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hey there!

We are truly concerned to see this and would love to be of assistance on this. Please share your Chipper tag via https://chipper.help so we can make things right.

Thank you
The Chipper Cash Team.

Beoordeeld met 1 van de 5 sterren

I created an account with them and was denied access to get verified

I created an account with them and got verified when I tried to claim my card I was asked to upload my ID 3 days after uploading my it got rejected when I tried to upload it again I got a error message that
permission was denied it's really frustrating

24 december 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello Sogho,

Thank you so much for sharing this feedback with us. We sincerely apologise for the experience and would love to look into this further if it is still pending.
Please send an email to support@chippercash.com for assistance.

Thank you.
The Chipper Cash Team.

Beoordeeld met 4 van de 5 sterren

Send & receive money for free I like it…

Send & receive money for free I like it
My cash out was pending but after some days they they brought it back to my wallet.
But improve in your pending cash out it take you long for sure

20 december 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hey Patrick,

Thank you so much for the feedback and we are glad to see this issue was resolved. We assure you of amazing services now and always.

The Chipper Cash Team

Beoordeeld met 2 van de 5 sterren

I'm trying to complete my verification…

I'm trying to complete my verification process so I can create my virtual card and I have submitted all the necessary documents.. yet still for 3 days verification status (pending)..
Please how long does this process take

12 december 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello Tyson, we'd like to look into this right away. Please share your chipper tag via https://chipper.help so we can follow up.

Beoordeeld met 2 van de 5 sterren

App crashes or does not even open

the App crashes or does not even open for weeks like, the virtual card is good but what is the point if the app wont open

30 november 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello Jessica,

Thank you so much for reaching out and sharing this feedback. We would love to look into the challenge you are experiencing with the app and ensure it is fixed. Please send an email to support@chippercash.com with your user details and probably a screenshot of any error.

Thank you so much.
The Chipper Cash Team.

Beoordeeld met 1 van de 5 sterren

Bad service I converted NGN to dollar…

Bad service I converted NGN to dollar at dey rate 6000 NGN to dollars which was 7.40 dollar and I wanted to withdraw my 7.40 dollar only to find out that I am left with 4700 NGN

20 november 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello Ademoye,

Thank you for sharing the feedback with us. We would love to share more details on the dynamics of this kind of transaction. Please send us an email to support@chippercash.com

Thank you.
The Chipper Cash Team. 💜

Beoordeeld met 1 van de 5 sterren

Not advisable. The app downright stinks

There's hardly any thing you can do on the app without unnecessary time-wasting friction along the way. The app in many cases is always down with one issue or another, interrupting business
Chipper Cash and their services are not a reliable choice for any serious business man. Not mentioning their subpar customer service. It just stinks. If you've got an urgent business to do i advise you go elsewhere. Chipper Cash will readily disappoint you and mess you up.

16 november 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hey there!

We are concerned to see this and also deeply appreciate the feedback shared. We sincerely apologise for the experience you must have had based on this review and would want to assure you that this is taken very seriously.
We are already taking active steps to improve on all highlighted areas and if possible, we would love to follow up with you to get more insights. Once again, thank you so much.

The Chipper Cash Team. 💜

Beoordeeld met 4 van de 5 sterren

My ID has been verified

It has been resolved and I’m now verified. Thanks

I tried verifying my ID with both NIN and my passport at different times but I keep getting can’t be verified try again later. This is after several attempts and it is so annoying. I sent a message via chat and I’m yet to get a reply.

16 november 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello Oyeronke,

Thank you so much for the feedback on this.
We would love to confirm if this has been resolved now. Kindly send an email to support@chippercash.com with your chipper tag if it is still pending.

Thank you.
The Chipper Cash Team, 💜

Beoordeeld met 1 van de 5 sterren

They wont verify my documents

They won't verify my document
After many attempts
I really need the usd virtual
Please i need assistance

2 november 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello David,

We sincerely apologise for the experience with this. We noticed you had been sent a message in-app which you are yet to respond to.
Kindly share feedback on that so further support can be provided.

Thank you.
The Chipper Cash Team. 💜

Beoordeeld met 5 van de 5 sterren

I am able to send and receive money…

I am able to send and receive money intsantly.

13 november 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello Liya,

We are super excited to see this. We appreciate the feedback.

Thank you.
The Chipper Cash Team. 💜

Beoordeeld met 1 van de 5 sterren

I would rate it zero if possible

I would rate it zero if possible, I'm so disappointed with this app I won't lie. I was close to calling it a scam. A whole month my money was pending. And they don't answer emails, their inbox or even Facebook. You suffer on your own. Bs app

14 oktober 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hey there!

We are concerned to see this and would be more than happy to assist with whatever the issue might be.
Please share your Chipper tag via https://chipper.help so we can look into this right away.

Thank you.
The Chipper Cash Team. 💜

Beoordeeld met 5 van de 5 sterren

Reliable service

10 november 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hey there!

This just made our day! We appreciate the feedback.

Thank you.
The Chipper Cash Team. 💜

Beoordeeld met 5 van de 5 sterren

Sending cash experience

The process of sending money was simple and straightforward. Chipper cash offers the unique facility of showing you how much currency you will be sending to your recipient in their country before you confirm the transaction. This ensures you send the exact amount you had planned. Excellent service!

8 november 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello Nuwa,

Feedback like this truly keeps us motivated and eager to keep pressing with ground-breaking features and positively impacting all users - one transaction at a time.

Thank you.
The Chipper Cash Team. 💜

Beoordeeld met 1 van de 5 sterren

They have started again oooo....

They have started again oooo..... after this I don't want to use the account again why would you lock my account and there costumers service are wicked they won't reply yo

7 november 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello Ademola,

We are concerned to see this and would like to confirm if you have been able to report this in-app. Kindly let us know.

Thank you.
The Chipper Cash Team. 💜

Beoordeeld met 1 van de 5 sterren

Please i am yet to get any feedback…

Please i am yet to get any feedback regarding my complaint of unauthorized access to my account for 503. Seems like the thief got away scot free. Is that how it works with Chipper cash

7 november 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello there!

Thank you for sharing this and letting us know. Feedback regarding unauthorised access would be shared in-app with the next steps. Please let us know if this is still pending.

Thank you.
The Chipper Cash Team. 💜

Beoordeeld met 5 van de 5 sterren

Crypto

Making money 🤑💰. . . .,........................................................

5 november 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hey there!

We are so excited to see this! Keep enjoying the app and making more money! 🕺

Thank you.
The Chipper Cash Team. 💜

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