citipark.co.uk Reviews 

We parked at the Citipark in the Merrion Centre in Leeds on Saturday 28th October, as we've done many times before. All signs say weekend rate is £2 per hour, as does their website. On leaving, after 1 hour 53 minutes they charged me £6.50 (weekday rate) rather than the £4.00 it should have cost. On the 28th I contacted them via their webform - and got no response. On 31st I sent them an email - and got no response.

Today, 3rd November, I've raised a dispute via my card provider. It is on £2.50 but the principle of them ripping you off and not having the decency to respond means they certainly have earned their 1 star review in this instance.

Do not park here! Unfortunately Google maps took me here as the parking for Waitrose.

The only signs from my drive in to where I parked were the ones telling you to either download the app or pay via card at a machine.

As an aside as you walk down the stairs it's disgusting, smelly and exceptionally dirty.

As I walked up towards Waitrose I saw they had their own car park, I realised the error, and turned back to go and move the car. I downloaded the app and went to check just in case there was anything to and it said £5 (for 12 minutes parking)! Thinking this was an error I submitted a request via the website. I then did another one as I thought I had better pay just in case but it errored. So I later on found a phone number. The guy was extremely abrupt and just told me to email (and that the grace period was 10 minutes). Had I just got in my car and not tried to be honest about everything, I would have been within said grace period. I did email and when they responded I was just told to pay it. No explanations.

I explained that there were absolutely no signs and according to their website's t&c's there should be. Eventually it got waived.

I scoured their website and there are absolutely no fees displayed anywhere there either - like they are trying to hide and it and extort money from people.

£60 for one and a half days on an unprotected Leeds wasteland where my car was vandalised. The police could do nothing as no cctv protecting the site. No response from the CEO or his father. You will be ripped off and your car will be vulnerable. Further edit. Following on from this I received a parking fine from a company called BaySentry Solutions. I had, apparently, not been in a CitiPark car park at all despite following the entrance and exit signs and reading how to download the app to pay. Needless to say they arent interested and CitiPark has yet to respond to any of my emails. I also contacted Leeds City Council on the off chance that they might be interested in people being scammed in their city. Of course, no interest at all. Basically avoid Leeds, avoid CitiPark and avoid BaySentry solutions

AVOID! The car park in Cheltenham is not suitable for cars bigger than a mini! The ramps are very narrow and full of residual paint from car scratches. I'm a very good driver who has driven around the world and I got my car scratched in one of the ramps which completely ruined my day out.
There are similar bad reviews in other websites and no one seems to do anything about it!

AVOID at all costs. Hideous company. Read all the awful reviews! They are terrible IMHO. Especially the dark, smelly, tiny spaces in their Paddington one. Stay at their much nicer competitors nearby on much nicer streets at the same price. April 2023 user. I felt robbed. The lower level smelt of someone smoking something very odd. 0% help with my complaints.

Parked in Ducie St next to Dakota Hotel. Car window smashed and contents of boot stolen. Nothing on show visible in the car. Locals say this happens all the time. DO NOT LEAVE YOU CAR HERE OVERNIGHT!

Paid for parking but still got ticket. Fine is £100 or reduced to £60 if pay within 2 weeks or appeal. I appealed but was rejected and court action threatened. This car park is not like most in Manchester city centre where you can choose how many hours you pay and park for. They say you can use PaybyPhone app but this conveniently won't work with the parking code they give so then you have to download theirs. They then charge you a standard £4.00 fee but don't give any indication on the app you have to pay again when you leave if stayed longer than 2 hours. They have cameras filming when you arrive and leave and obviously catch a lot of people out this way. A guy paying next to me at same time did the same so will have also got a ticket so they must make a fortune. Car park is also just wasteland full of potholes - not safe or secure. will avoid in future.

CitiPark - Parked at Manchester, Ducie Street. Do not park here! Total scam and have been fined £200 with a potential CCJ, when it was impossible for me to pay for my parking even when I was very willing! My appeal was not listened to by Citi Park and complaint procedure was responded to very unprofessional and dismissive. Instructions to pay on entrance are not easy to follow. I intially paid on entry (then immediately realised this was an error due to our receipt), I attempted payment again, and the CitiPark app would not allow it- stating 'car park full'. I called the citipark phone line advertised on car park, no one answered. Impossible to pay.