Excellent shopping experience with Clifton Cameras. Purchased a Gitzo tripod late afternoon and it was delivered the following morning. Communication was superb and the item was well packaged. Ver... Toon meer
Bedrijf heeft geantwoord
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Fab service from the guy with the orange hair. Fair part ex price on my old gear and took me through the new cameras until I was happy with my new selection. Shopping can be a pleasure!
I ordered a Fujixh2 camera body on 11th October and it arrived on 13th October. To receive it you had to give the specific delivery number to the courier which I thought was a good idea. It was very w... Toon meer
Bedrijf heeft geantwoord
Great service from Clifton Cameras. Excellent price offered on my trade, with great communication throughout . I took part exchange and my new chosen product was with me in no time. Would definitely u... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Clifton Cameras are the leading independent digital camera dealer in the UK. We offer Digital Cameras, SLR Lenses, Binoculars, Scopes and More. Best prices and service.
Contactgegevens
Unit A1b, Staverton Technology Park, Herrick Way,, GL51 6TQ, Cheltenham, Gloucestershire, Verenigd Koninkrijk
- 01242 339285
- sales@cliftoncameras.co.uk
- www.cliftoncameras.co.uk
4,8
Uitstekend
2K reviews
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Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Excellent all round.
I was offered a fair price matching other companies or exceeding them. Price and condition of equipment I purchased was excellent as described. All staff in store professional and friendly. Highly recommend.
8 april 2026
Review zonder uitnodiging
Antwoord van Clifton Cameras
Thank you for your review. We’re really pleased to hear you were happy with the price and that the equipment was exactly as described.
It’s great to know our team provided a professional and friendly experience. We really appreciate your recommendation and support.
Fuss free, professional service
Fuss free, professional service, arrived next day with full tracking, the seestar s30 is a dream to use.
I would fully recommend and trust this company.
4 april 2026
Review zonder uitnodiging
Antwoord van Clifton Cameras
Thank you for your great review. We’re really pleased to hear everything was smooth and that your order arrived quickly with full tracking.
It’s fantastic to know you’re enjoying the Seestar S30, they’re brilliant bits of kit.
We really appreciate your recommendation and trust, and hope to help you again in the future.
I thought they would be better...
I really was hoping for a good experience with this company in Cheltenham but I left very disappointed. I wanted to trade my gear in for an upgrade and they gave me an in store estimated quote, I told them that my own rating for the kit was excellent. They then inspected it and confirmed that the kit was excellent but then dropped their quote by over a £100, saying they had originally quoted me for mint condition! I then tried Wex and eventually part exchanged with MPB whose quote was significantly higher and closer to the market average. Their staff are generally ok but on my last visit I encountered a rather grumpy 'mature' gentlemen who was quite curt and was more interested in bantering with a friend in the store than working a sale. So I recommend getting quotes from Wex and MPB before you accept a figure from them.
3 april 2026
Review zonder uitnodiging
Antwoord van Clifton Cameras
Thank you for your feedback, and we’re sorry to hear that you left disappointed.
We understand how frustrating it can be when a valuation changes following inspection. Our initial quotes are always estimates based on the information provided, and once equipment is assessed in person, grading can differ slightly, particularly between categories such as “excellent” and “mint”. That said, we appreciate how a reduction of this size would be disappointing.
We’re also sorry to hear about your experience in store. This is not the level of service we aim to provide, and your comments will be shared with the team.
We’re glad you were able to complete your part exchange elsewhere, but we do appreciate you taking the time to share your feedback. If you would consider giving us another opportunity in the future, we would welcome the chance to provide a better experience.
RIP off
I bought a pair of binoculars from Clifton cameras Swarovski petrol thousand I'm paid 1230 when I receive them they weren’t in my opinion working like a pair of Binoculars should I’ve had Binoculars in the past but these were like glaze not fully focused when I use them I asked to return them and said they were faulty so I returned them with their return label then I had a message saying they are taking £15 off me as they said there was nothing wrong with them . They are going to say that just so they get their money back so be careful when you buy something on your return it they will take money off you so it’s not free. Return bad company. I would recommend using Wex of MPB as they are fair and this companies this company is not. I gave him one star, but they don’t even deserve that. I would stay away from them if I was you. . Regards Richard
6 april 2026
Review zonder uitnodiging
Antwoord van Clifton Cameras
Thank you for your feedback, Richard. We’re sorry to hear that you were disappointed with your experience.
We understand how frustrating it can be when a product doesn’t perform as expected. In this case, the binoculars were returned to us as faulty, however after thorough testing by our team, we were unable to find any fault with the unit. It’s possible that the issue may have been related to setup, such as dioptre or eye relief adjustment, which can affect how binoculars appear when in use.
As the item was confirmed to be in full working order, the £15 deduction was applied to cover the return collection cost, in line with our returns policy.
That said, we always want our customers to feel confident when purchasing from us, and we’re sorry that this experience didn’t meet your expectations. If you would like to discuss this further, please don’t hesitate to contact us directly and we’d be happy to help.
Good service, but condition description didn’t match what I received
Website advertised lens as “mint, unboxed”, arrived with very visible signs of usage and third party box. I would say it was “good” condition. The price was great though, so wasn’t too disappointed. Other than that great service.
1 april 2026
Review zonder uitnodiging
Antwoord van Clifton Cameras
Thank you for your feedback, and we’re sorry to hear that the condition didn’t quite match your expectations. That’s not how we want our products to be represented, and we appreciate you bringing it to our attention.
We’re glad to hear that you were otherwise happy with the service and price, but we will review this internally to ensure our grading and descriptions remain accurate.
If you’d like us to take a closer look or discuss this further, please do get in touch with the team, we’d be very happy to help.
Superb
Superb, quick customer service. Dealt with many times over the years. As an aside, their finance company choice are pragmatic people who made the deal even sweeter !
2 april 2026
Review zonder uitnodiging
Antwoord van Clifton Cameras
Thank you for your great review. We’re really pleased to hear you’ve had consistently quick and helpful service over the years.
It’s also great to know the finance option worked well for you. We really appreciate your continued support and hope to help you again in the future.
Fantastic help
There was a delay in order shipment dates. Fantastic help from the sales manager.
20 maart 2026
Review zonder uitnodiging
Antwoord van Clifton Cameras
Thank you for your review. We’re sorry there was a delay with your order, but we’re really pleased to hear that we were able to help and support you.
We appreciate your understanding and hope to help you again in the future.
We bought binoculars from Clifton…
We bought binoculars from Clifton Cameras and had excellent help and advice from the staff. When a fault occurred on the binoculars it was resolved quickly and efficiently.
The staff we have dealt with have all been friendly and efficient.
27 maart 2026
Review zonder uitnodiging
Antwoord van Clifton Cameras
Thank you for your review. We’re really pleased to hear you received helpful advice when choosing your binoculars and that the team were able to resolve the issue quickly and efficiently.
It’s great to know the service has been consistently friendly and helpful. We really appreciate your support and hope to help you again in the future.
Excellent service
Excellent service, a great deal on my eye piece and extremely prompt delivery
24 maart 2026
Review zonder uitnodiging
Antwoord van Clifton Cameras
Thank you for your review. We’re really pleased to hear you were happy with the service, the deal on your eyepiece, and the prompt delivery.
We appreciate your support and hope to help you again in the future.
Brilliant service highly recommended
Brilliant service highly recommended
25 maart 2026
Review zonder uitnodiging
Antwoord van Clifton Cameras
Thank you for your review. We’re really pleased to hear you received brilliant service and appreciate your recommendation.
We hope to help you again in the future.
Outstanding Service and Delivery
Bought a pair of binoculars online . From start to finish the service was amazing . Helpful with choice and terms for payment and swift next day delivery . Had a query when binoculars arrived and this was answered over the phone . Highly ,highly recommended and not for the first time … thank you Simon and Becky
23 maart 2026
Review zonder uitnodiging
Antwoord van Clifton Cameras
Thank you for your fantastic review. We’re really pleased to hear you had such a positive experience from start to finish and that the team were able to help with your query quickly.
Thank you again for your continued support and recommendation, it really means a lot to us.
Literally the best camera shop service…
Literally the best camera shop service i have ever had the pleasure of receiving. I would recommend anyone to buy from here.
23 maart 2026
Review zonder uitnodiging
Antwoord van Clifton Cameras
Thank you for such an amazing review. We’re delighted to hear that you had such a positive experience with us.
Your recommendation really means a lot to the team, and we truly appreciate your support. We hope to help you again in the future.
Panasonic Lens
Ordered on line Saturday 12.15. Delivered to me by DPD Sunday 14.15.
Perfectly packaged, condition to my fussy eyes, is as new.
No individual names to congratulate, so well done Clifton Cameras and DPD
22 maart 2026
Review zonder uitnodiging
Antwoord van Clifton Cameras
Thank you for your great review. We’re really pleased to hear your Panasonic lens arrived so quickly and in perfect condition.
It’s lovely to know the packaging and delivery met your expectations, and we’ll be sure to pass your kind words on to the wider team. We appreciate your support.
Helpful Customer Service
Updated to 5* following very helpful and meaningful reply, along with helpful sales person. Thank you.
Clifton Cameras had a Swarovski In Store Day with advertised exclusive offers on the day. I called before-hand and asked for an idea of what the offers might be. I was told that, at the time of calling (just 2 days beforehand), they did not know what the offers would be. Nevertheless, they undertook to return my call as soon as the offers were known - which may have been as late as the In Store Day itself. I never received a call. This is disappointing customer service towards someone looking to spend a lot of money.
18 maart 2026
Review zonder uitnodiging
Antwoord van Clifton Cameras
Thank you for your feedback, and we’re very sorry that we didn’t follow up with you as promised. We completely understand how disappointing that must have been, especially when you were considering making a significant purchase.
This isn’t the level of service we aim to provide, and we appreciate you bringing it to our attention. We will review this internally to ensure we communicate more reliably in future.
If you’re still interested in the Swarovski range, we would be very happy to honour any of the offers that were available on the day. Please do get in touch and we’ll be glad to assist.
Antwoord van Clifton Cameras
Thank you for your review. We’re really pleased to hear you received superb service and appreciate your recommendation.
We hope to help you again in the future.
A great day at the Swarovski Optik Day…
A great day at the Swarovski Optik Day in Clifton Cameras Cheltenham store 18/03/26.
Really looked after by all the staff at Cliftons & the Swarovski rep too.
Tried out Swarovski Bino's & Spotting Scopes etc discussing various views based on both sides thoughts.
Great help & assistance from a really professional set up.
18 maart 2026
Review zonder uitnodiging
Antwoord van Clifton Cameras
Thank you for your review. We’re really pleased to hear that you enjoyed the Swarovski Optik Day in our Cheltenham store and that you felt well looked after by both our team and the Swarovski representative.
It’s great to know you found the hands-on experience and discussions helpful. We appreciate your support and hope to see you at another event in the future.
DSLR to Mirrorless apprehension.
I was apprehensive about moving from DSLR to Mirrorless, primarily caused by age-related issues telling me to reduce the weight of my kit!
I checked options within my budget on the Clifton Cameras website, plus reviews and a blog written after they’d tested the kit I’d identified before emailing for advice.
Safia quickly replied, agreeing the kit I was considering was a good choice and one that would suit my circumstances and photography interests.
She also advised on the correct interface cable and lens hood and suggested that some of the generic ones on the market (rather than the more expensive branded ones) made good economic sense.
Purchasing online was simple, as was arranging payment.
Safia also telephoned the next morning to ask if I needed any further assistance as my kit was being dispatched later that day.
It was delivered the following day at the time indicated by the courier and using secure means.
It’s easy to leave reviews for companies immediately after a purchase (and usually at their own prompting), but I prefer to wait a short while to test delivery and to feel comfortable with a company should I need any after-sales assistance. Will a company be there for you if you need advice or have a problem?
It’s becoming increasingly difficult nowadays to find customer-centric companies staffed by empathetic, helpful and knowledgeable individuals, but Clifton Cameras fits the bill. And as I’ll be purchasing another lens for my new kit in the future, Clifton Cameras will be my company of choice.
And my thanks to Safia and all at Clifton Cameras.
14 maart 2026
Review zonder uitnodiging
Antwoord van Clifton Cameras
Thank you for taking the time to leave such a thoughtful and detailed review. We’re delighted to hear that the move from DSLR to mirrorless has been a positive experience and that Safia was able to help guide you through the decision and the accessories you needed.
It’s especially nice to hear that the advice, ordering process, and delivery all went smoothly. We’ll be sure to pass your kind feedback on to Safia and the team.
We really appreciate your support and look forward to helping you again when you’re ready for the next lens.
Always the best.
I've bought a lot of high end gear from Clifton over the years and they've always treated me well. Today, Will was no exception and went above and beyond to help me help with price matching and quickly resolving a software glitch when checking out.
I wouldn't shop anywhere else.
10 maart 2026
Review zonder uitnodiging
Antwoord van Clifton Cameras
Thank you for your continued support over the years. We’re really pleased to hear you’ve consistently had such positive experiences with us.
It’s great to know Will was able to help with the price match and quickly sort the checkout issue for you. We’ll be sure to pass on your kind feedback to him.
We really appreciate your loyalty and look forward to helping you again in the future.
Looked at some used lenses for Canon
Looked at some used lenses for Canon, ordered on line, got call from Safia to check all sorted, arrived within 24 hours. Absolutely like new and price was cheapest by a mile but the service received was first class. Massive thanks
7 maart 2026
Review zonder uitnodiging
Antwoord van Clifton Cameras
Thank you for your great review. We’re really pleased to hear that you were happy with the used Canon lens and that it arrived so quickly.
It’s lovely to know Safia’s call was helpful in making sure everything was sorted, and we’ll be sure to pass your thanks on to her. We really appreciate your support.
Great photowalk with Fujifilm & Clifton Cameras
I really enjoyed going on this photowalk at Bourton on the Water with Clifton Cameras and Fujifilm. The day was relaxed and informative and there was a whole wide range of Fujifilm equipment available to try out! I spent the whole day shooting with a wide variety of lenses that I wanted to try out on my camera, and it has really helped to shape my ideas for what I want to buy next. It is interesting that the lens I was most thinking of is not actually the one I will buy now that I have tried it! It is so good that Clifton are offering this practical hands on experience in the field - they are definitely the ones I go to for advice about my photography choices! Thank you Clifton!
5 maart 2026
Review zonder uitnodiging
Antwoord van Clifton Cameras
Thank you for your lovely review. We’re really pleased to hear that you enjoyed the photowalk at Bourton-on-the-Water and that the day gave you a great opportunity to try out the Fujifilm equipment in a relaxed, hands-on setting.
It’s great to know that being able to test different lenses helped shape your buying decisions. We’re glad you found the experience useful, and we hope to see you on another event or photowalk in the future.
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