Clocktower Cars UK Reviews 

896
•
TrustScore 3 uit 5

3,1

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

continued bad and illegal behavior of their drivers. loitering and parking illegally, trespassing on private property, they use Abela Green (Epsom) as their personal smoking and bathroom pit, p... Toon meer

Beoordeeld met 5 van de 5 sterren

10th Aug 24, ride from Terminal 5, Heathrow, couple with two small bags, to Thames Ditton, Surrey. 10pm pick up, 25% cheaper than competitors. Collection on time, large & clean car. Helpful driver. No... Toon meer

Beoordeeld met 5 van de 5 sterren

After being diverted from Heathrow to Gatwick due to the substation fire, the driver travelled from one airport to the other, waited a further two hours for me at Gatwick due to the delay in getting m... Toon meer

Beoordeeld met 1 van de 5 sterren

Elderly mother booked a ride from hospital to home. Was advised didn’t take cash after pick up and driver took her to a cash point where had to withdraw cash plus pay 2% charge ( probably pocketed by... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Taxibedrijf
  2. ook in
  3. Vervoer

Over Clocktower Cars UK

Geschreven door het bedrijf

Clocktower Cars, established for 15 years are market leaders when it comes to transporting people or packages. Facilitated with market-leading dispatch system Cordic, we operate a fleet of 100 vehicles serving clients in the Epsom and Ewell borough and surrounding areas. If you looking for a taxi near me, Clocktower Cars can supply any type of vehicle to suit your requirements being from a saloon to a vehicle to accommodate up to 8 passengers with luggage. Our drivers and vehicles are fully vetted and inspected to ensure you receive the best of service.
Clocktower Cars taxi near me are licensed for Private Car Hire Services. We take great pride in offering our services to clients knowing all our drivers are enhanced DBS Checked and have the necessary documentation to be able to drive passengers on a hire and reward basis. Our services are only available on a pre-booked basis or as an ASAP service and any journeys you require must be booked through our control room.

Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

896 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 86% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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3,1

Alle reviews

(896)

28 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Journey good

Journey good, bit disappointed that there was no card reader so had to do a bank transfer.

23 februari 2024
Review zonder uitnodiging
Logo Clocktower Cars UK

Antwoord van Clocktower Cars UK

Hi Flavia,

We’re genuinely sorry to hear that you were disappointed with your experience. Please accept our sincere apologies for any inconvenience caused.

We take every customer’s feedback seriously and would really appreciate the opportunity to look into this personally and put things right where possible.

Could you please contact us with your **booking/job reference number**? This will allow us to locate your journey, investigate what happened with the relevant team, and come back to you with a proper response.

Please email us at **[info@clocktowercarsuk.com](mailto:info@clocktowercarsuk.com)** with your booking reference, and we will be happy to look into the matter for you.

We value your feedback and would encourage you to get in touch with us directly so we can do our best to resolve the matter.

Thank you for bringing this to our attention, and once again, we’re sorry that your experience did not meet the standard we aim to provide.

Kind regards,
**Epsom & Ewell Cars Ltd**

Beoordeeld met 5 van de 5 sterren

Really nice guy

Really nice guy. Its always a pleasant and relaxing drive. I have driven with him a few times now and he has always been courteous and polite. I only wish I was a wealthy man so I could give him deserving tips but who knows......maybe one day I will.

23 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Rubbish wait time

Me and my grandma booked 3 hours in advance and they didn’t show up so we phoned them and they told us that our cab wouldn’t be there for another half hour so we walked instead. Never using them again

23 februari 2024
Review zonder uitnodiging
Logo Clocktower Cars UK

Antwoord van Clocktower Cars UK

Hi Dylan,

We’re genuinely sorry to hear that you were disappointed with your experience. Please accept our sincere apologies for any inconvenience caused.

We take every customer’s feedback seriously and would really appreciate the opportunity to look into this personally and put things right where possible.

Could you please contact us with your **booking/job reference number**? This will allow us to locate your journey, investigate what happened with the relevant team, and come back to you with a proper response.

Please email us at **[info@clocktowercarsuk.com](mailto:info@clocktowercarsuk.com)** with your booking reference, and we will be happy to look into the matter for you.

We value your feedback and would encourage you to get in touch with us directly so we can do our best to resolve the matter.

Thank you for bringing this to our attention, and once again, we’re sorry that your experience did not meet the standard we aim to provide.

Kind regards,
**Epsom & Ewell Cars Ltd**

Beoordeeld met 2 van de 5 sterren

He was on his phone from when he picked…

He was on his phone from when he picked me up to her he dropped me off to his other wife or girlfriend not sure

23 februari 2024
Review zonder uitnodiging
Logo Clocktower Cars UK

Antwoord van Clocktower Cars UK

Hi Barry,

We’re genuinely sorry to hear that you were disappointed with your experience. Please accept our sincere apologies for any inconvenience caused.

We take every customer’s feedback seriously and would really appreciate the opportunity to look into this personally and put things right where possible.

Could you please contact us with your **booking/job reference number**? This will allow us to locate your journey, investigate what happened with the relevant team, and come back to you with a proper response.

Please email us at **[info@clocktowercarsuk.com](mailto:info@clocktowercarsuk.com)** with your booking reference, and we will be happy to look into the matter for you.

We value your feedback and would encourage you to get in touch with us directly so we can do our best to resolve the matter.

Thank you for bringing this to our attention, and once again, we’re sorry that your experience did not meet the standard we aim to provide.

Kind regards,
**Epsom & Ewell Cars Ltd**

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