Coin Cloud 

I keep getting emails saying that I have bit coin and I need to withdraw it. But they want to charge me $64 to exchange it. I don't want it exchanged just put into my digital wallet. I believe all this stuff is a scam.

Coincloud is not on Apple Store or Playstore. I haven’t got my coin I purchase in my wallet since Feb7 2024. Coincloud please help me.

You can text me on my phone ‪(202) 780-9837‬

.punⅎǝɹ ɐ ǝɹnɔǝs oʇ pǝƃɐuɐɯ I ʇɐɥʇ ǝʌᴉʅ•ɯɐǝʇpǝʇsnɹꓕ ⅎo ǝɔuɐʇsᴉssɐ ǝʅqɐnʅɐʌuᴉ ǝɥʇ ɥƃnoɹɥʇ ʎʅuo sɐʍ ʇI .spunⅎ ʎɯ ɥʇᴉʍ pǝpuoɔsqɐ ʅɐǝɹ ʇou ǝɹɐ ǝʅdoǝd ǝsǝɥꓕ

WARNING:

These guys are crooks, beware!!

I purchased Litecoin for $926.
Seconds later I received Litecoin for $627.
Fees on receipt were $95 which is legit, but where are the other $200?

I reach out to customer support and wish I hadn't. She rudely repeated the fees are between 10-22 percent and even though the number do not add up, she refused to provide any information or help. Instead I was told I can either do nothing or close my account.

Zero stars are too many.

Like most of you on here... What did Coincloud do with our money. June,9 2023 I deposited $6,300 and took pictures all along the way, they even sent me a confirmation that my money was deposited, but never made it to my Bitcoin wallet. I need that money so badly and no response from anyone.

If anyone is putting a class action suite against CoinCloud please let me know or if anyone knows how I can get my money back, I would really appreciate the help!!!!! helfrichkarin at the gmail

I have coins worth more than $6000 in my coincloud wallet app and I haven’t been able to access my app for the past 3 months because the company claim to be doing a system wide upgrade..this is all scam please I need my money back

I deposited $2,000.00 in there machine in Washington Utah and never get credited any money in my accout when I called their help line they said it takes up to 72 hours to show up! I have emailed them texted them and I get nothing their support phone just hangs up on you and no chat support cause their web services don't work it in now Aug 8 2023 and still no one has contacted me I have sent a bunch of emails to them and get no response. I have contacted the Better Business bureau and I am contacting the fraud Banking people to get this resolved all I want is them to send me a check for the $2,000.00 I put in there machine I have photos of every step of the Transaction I am sharing with everyone! How long does it take to upgrade ones site!

This company is the worse. I’ve asked for my money back several times and now it seems my money has disappeared. I’ve contacted the Federal Trade Commission. You cannot reach this company by phone. The website isn’t working. I suggest you get your attorney lined up now. They will keep your money. Oh they have been working on the app. Nothing works. But they can still seem to deduct money due them from your account.

Bought btc for 2weeks and dime days now and I’ve not received anything yet to today. They keep telling me they’re upgrading and I want to know when the upgrading will last?

For 3weeks now I purchased a coin from one of their ATM in Minnesota and till now i still haven’t get my coin have called, emailed everyday but I couldn’t get through to them, please i don’t know how to get my coin or my money back I can’t just let them runaway with my $3500

How long does it take for my money to be mail back to me

So here we go again I should’ve known better but I guess it takes me three times to finally learn my lesson that coin cloud just isn’t what they say they are they are a company that just filed bankruptcy but their ATMs are still in our local stores taking our cash promising cryptocurrency but not delivering and when you call or try to chat or try to email it’s an answering machine or robot or Automatic email
I went to go on the Better Business Bureau site to write a complaint only to read 100 complaints before me
I really wish someone would stop this business I’m taking any more of our cash

Bought Bitcoin been 5 days still have not received.
Update
July 18 2023 and I still have not received .

Hello. I bought btc at coincloud atm and i haven't seen it in my wallet since 2 days now. But when i call support they said the btc was received in my wallet which is false. I check on the blockchain explorer it shows its showing there as balance my there is zero on my wallet. I need help to recover this btc to show in my wallet

there are many types of crypto scams and we do everything we can to make sure our customers are prepared and educated in the event they find themselves in any of these situations. Our kiosk does state that Coin Cloud is not a money sending service & you must be the owner of your wallet to transact at our Kiosk. Please email us at fredstanly01 with your information associated with the transaction and our team will assist you with the next steps.

Really bad. Deposited 114$ USD, got worth 90$ in Bitcoin and out of that I was charged a 61 dollar fee. That’s over 50% of money lost simply from getting a fee on the transaction. Never would have even thought of depositing that if I knew I was just throwing my money down the drain. Don’t use these unless you want to lose hard earned money.

First of all the code given to my in my previous review did not work the day after it was given.

I went to four different places yesterday and none of them were working, with these issues:

1. "Out-of-service" (been that way for a month, I have told them).
2. Would not send me a code via text or call to my phone after I entered my number.
3. The image on screen was rotated 90 degrees and was unusable.
4. The screen was showing a Windows desktop instead of the start screen.

This is ridiculous for the high, 20% fee I must pay to use these machines.

As for calling in advance, there's at least a 30 minute hold every time I tried to call.

I wish I had an alternative at this point.

Very fast and easy. Bought Bitcoin in 2 minutes start to finish.

Quick bitcoin with cash.

Do not use unless you want your money stolen. They are no better than the Indians running call center scams. It's unbelievable that they are allowed to stay in business.

They will respond to my review here with something like, "sorry your experience was not up to our standards BLAH BLAH BLAH, please call us at xxx-xxx-xxxx so we can resolve your issue."

LIES

They will not resolve your issue. You will be in a perpetual loop of calling and texting and emailing them. They do not care about customer service because there is an endless flow of people who will innocently try to use their machine and hand money over to them. This is sick and needs to stop. I emailed the guy in another review who wants to start a class-action lawsuit. Anyone else with issues, I suggest you do the same.