College Ave Reviews 3.281

Very professional and quick.

Easy of applying and speed of process.

I believed that participating in the university’s specifically created hub of lenders would decrease the confusion and provide better clarity and transparency between the lender and university financial institution.
This was not the case. 3 weeks transpired after my application and loan amount was approved before my son and I discovered that attention was required to address the delay. Apparently, correspondence between the lender and the university, clarity regarding approval of loan lender and amount to be declared, disrupted the transfer of funds. This, cascaded into a delay in my son’s education labs.
I called the lender, I was told to call the university? Taken back, why would I need to do the logistical legwork that the lender hub should be responsible for; especially, when the lender and university are much more versed in the lay terminology of the industry?
This creates frustration surrounding the lack of customer service commitment on behalf of the lender. If I am responsible to pay for services that provide revenue to a lender’s bottom line, at the very least the company should streamline the process. My son should not have to divert his focus to “approved” funds in limbo, he should be directing his energy towards his education.
This does not motivate me to provide positive word-of-mouth marketing to my peers. It sparked curiosity as to why participate as a lender within the university hub, when it does not facilitate the objective without creating ambiguity between the two parties in which it was created?

I had a very good experience with College Ave when I applied for a loan for my LVN Program. They were fast with the approval amount I applied with few requirements. I will definitely use College Ave for my future needs.

I don't remember the induvials names that assisted me, but they were amazing!

Very easy to do. Payment was quick!

“I’m grateful for the care, support, and professionalism shown here. This institution truly goes above and beyond.”

“Such a positive experience. The staff, environment, and overall service make this place easy to recommend.”

College Ave has been an excellent partner in financing my education. From the start, their application process was clear and straightforward, and I appreciated being able to compare options and get a decision quickly. Their communication has been consistent and transparent emails and account updates are easy to understand, with no surprises in terms or payments. Whenever I had questions, customer service was courteous, patient, and genuinely focused on helping me find the best option for my situation. Overall, College Ave has made a stressful part of graduate school much easier to manage, and I would confidently recommend them to other students and families

Let my daughter do the research for grad school financing - she did a great job finding not only a great rate, but excellent communication and customer service!

Easy application process, professional and friendly representative help on phone. Affordable interest rate

Very quick and simple process. Minimal
Stress. Great consistent communication from them with weekly updates

We applied for the loan Feb.

The process was very fast and the information was very simple and easy to understand.

Great experience

College Ave was absolutely amazing when my granddaughter needed additional emergency funds abroad…thank you!

It was a very clear and easy process. I was kept informed the entire time.

I don’t know why the government is allowing a private lending company for college loans to charge so much for interest. Maybe stop trying to pay off college loans and get these companies to keep their interest rates at a level that is acceptable for people to go to college . A $15,000 loan will be $75,000 after being paid off because of the 20% interest rate they charged.
At no point should the government allow the interest rate rates to be above 10% or more than 200% of the amount borrowed. Ridiculous how they’re abusing college students for needing to borrow money to get their degrees.