Colour 2 Glass Splashbacks Reviews 2.216

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I needed to replace a glass worktop saver. I had previously ordered a patterned glass splashback and 3 worktop savers from Colour 2 glass, 5 years ago. I loved them so much and they still look like br... Toon meer

Beoordeeld met 5 van de 5 sterren

There was a huge choice of designs on this website, the only difficulty I had was deciding which one to opt for! It was easy to order, communication was good, and the splashback arrived when expected,... Toon meer

Beoordeeld met 5 van de 5 sterren

Great Comms, I was able to what's app a query initially, they had the Matt finish which some companies don't. Had a few phone calls, nothing too much trouble for them, they are friendly, a pleasure to... Toon meer

Beoordeeld met 5 van de 5 sterren

Friendly people offering an excellent service with all the help you needed then delivering a great product. Many thanks.

Bedrijfsgegevens

  1. Kookwinkel
  2. Meubelwinkel

Geschreven door het bedrijf

Glass splashbacks for kitchens and bathrooms. Made to measure splashbacks. Use your own images or choose from our library. Colour match available.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Beoordeeld met 5 van de 5 sterren

Received exactly what I ordered

Received exactly what I ordered. Very satisfied with the product. Attached the glass splashback with screws as advised rather than glue. Glad I was persuaded fix with screws rather than glue due to it being clear glass.

5 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best customer service

The best customer service. I got 3 custom sizes glass splashbacks, I put the size wrong and they modified for me without charging me for the difference. The splashbacks took about 10-15 working days to arrive. I use one as a regular splash back, and 2 as protection under coffee machine and air fryer also used to rest hot dishes. Would highly recommend!

22 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Faulty splashback and no proper resolution

I purchased a white glass kitchen splashback, and unfortunately, it developed a defect. An air bubble has formed between the glass and the white backing film. It started small but has continued to grow over time and is now clearly visible. This appears to be a fault with the backing/lamination.

I contacted the company about the issue after six months, and they responded by saying they could send a replacement—but I would have to pay an additional £60. This is completely unacceptable, as I already spent £97 on a defective product.

Under UK consumer law, specifically the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose, and as described. Products like a kitchen splashback are expected to last a reasonable length of time — typically several years, not just six months. A defect like delamination is clearly a manufacturing fault, and the seller is legally responsible for providing a full repair or replacement at no extra cost.

The combination of a defective product, poor communication, and the attempt to pass costs onto me has been extremely frustrating. Based on my experience, I cannot recommend this company.

Also, the response you see below is their reply to my first email. I still haven't received a reply to my last email explaining the above. I will update this review as soon as I do. (Updated on 13/02/2026)

29 januari 2026
Review zonder uitnodiging
Logo Colour 2 Glass Splashbacks

Antwoord van Colour 2 Glass Splashbacks

Hello,

Thank you for taking the time to leave us a review.

After looking into this further I believe we have replied back to your email with a resolution to the issue experienced, can you please ensure you have checked your junk/spam folder just in case the email has ended up there.

Should you need any further assistance, please let us know.

Many thanks,
Colour 2 Glass Splashbacks

Beoordeeld met 5 van de 5 sterren

527RMD

Excellent product, excellent company to deal with. Fast and efficient and true to their word in delivery times.
Product was extremely well packaged, and finally, great product for the price.

20 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

New Splashback.

Sent all measurements to Colour2 Splashbacks with no problems all instructions are clear and precise. As we had already had a cooker splashback from them we knew the quality of workmanship. We received plenty of communication as to when the order would be completed and shipped. The shipping was excellent and our long splashback was well packed and protected. We are so pleased with it and matches our other splashback perfectly. We,d definitely recommend this company.

20 januari 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

We ordered a new ocean theme…

We ordered a new ocean theme splashback. It came in 3 weeks exactly from order, unfortunately it was the wrong one, but the company very quickly rectified this for us, and got the new one shipped in a week. Customer service was excellent and quality of product great.

15 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Defective Green Tinge

I bought a made to order glass splashback for my new kitchen. I chose Colour 2 Glass Splashbacks as their website specifically stated that their glass splashback have no green tinge. This was important as the colour match I requested was for Dulux Timeless, being a light colour it was important there was no hue to the glass.

However, upon receiving the splashback there is a very clear green tint to the glass. Ruining the look and colour match to the rest of my kitchen.

I reached out to support immediately however, returns aren’t accepted for made to order items. They have accepted no responsibility for the item not being as described/defective and refuse to refund the order.

29 oktober 2025
Review zonder uitnodiging
Logo Colour 2 Glass Splashbacks

Antwoord van Colour 2 Glass Splashbacks

Hello,

Thank you for your review, we are sorry to hear you aren't happy with your splashback.

All our glass splashbacks are made from the highest quality, UK sourced, Low Iron glass, to reduce any colour distortion and to achieve the best colour match possible.

When you first contacted us a week after delivery stating you weren't happy with the colour of the splashback you had already had the splashback installed. As the splashback had been installed we were unable to collect the splashback and have it returned to us for inspection so we could identity any issues and offer a solution.

As a gesture of goodwill we offered to replace the splashback at cost price, an offer which you refused. You subsequently demanded a refund which is not something we could offer for a product that had been installed and couldn't be returned.

Kind regards,
Colour 2 Glass Splashbacks

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