ColourFence Garden Fencing Reviews 

806
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

Richard visited us to give us a quote for colourfence ,Richard was quite happy to answer all our questions & explain everything .After agreeing a price our fitters Shane & James came to fit our fence... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We are very pleased with our Colour Fence as it was not an easy installation having removed a 120ft of 35 year old conifers on a bank beforehand. The fitters, Gravesend Fencing (Mick and Nick) have do... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Contacted colourfence to request a survey and quote. Had a message back from Matt Casey saying he would be in contact within two working days. Tried messaging his number to have a reply back "This nu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The sales, delivery were good. The installation, carried out by Tom Asteve was exceptional. They were real grafters who went above and beyond in ensuring we were happy with everything. They were po... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hekwerkwinkel
  2. ook in
  3. Luifel leverancier
  4. Tuinbouw leverancier

Geschreven door het bedrijf

Garden Fencing to be proud of. Stylish, durable, strong, versatile and good value for money. We believe we have the best fencing product on the market today.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

806 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(806)

61 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Extremely rude customer service

Please read the other negative reviews to see this in context. I think it may be a lottery where you live in the country. For the Gloucester area I could only find a generic number marked Sales Enquiries. I called this and it reached the Head Office apparently, where the girl who answered, and the Head Man, were both very shirty with me when I tried to explain that I lived on the other side of one of their fences. Unfortunately from our viewpoint, due to its position, it is an eyesore on our side but it had been done just before we bought our house, so had no choice in the matter. So now we're not allowed to touch it, paint it, hang anything on it without invalidating the neighbours warranty. I had been trying to buy some attachments my neighbour said could be hung on the fence, but their website showed no pictures or mention of anything. Please please check with your neighbours before you install your Colorfence that you don't hack them off because they're not allowed to do anything their side of the fence once its installed. Can't paint, can't hang anything on it etc...When their head man realised I wasn't going to be a large net worth customer, he was very patronising! Horrible experience. I would never buy anything off them, or recommend them to anyone.

2 februari 2026
Review zonder uitnodiging
Logo ColourFence Garden Fencing

Antwoord van ColourFence Garden Fencing

Dear Ms. Hoye, we're sorry to hear that you don't like our fencing and you believe the customer service you received was rude.

We do not tolerate abusive behaviour towards our staff, and the issue you face is not an issue with us, but with your neighbour as the fence owner.

We were trying to explain that we can send you out hanging brackets for your neighbour's fence, however we found it difficult to get our point across.

If you would like to send us your address to info@colourfence.co.uk we will be happy to send out complimentary hanging brackets.

Best Wishes,
ColourFence Team

Beoordeeld met 4 van de 5 sterren

The sales team led by Matt have been…

The sales team led by Matt have been great, friendly, polite and knowledgeable, confidently answered any question.
The installation guys also friendly, polite and very hard workers, never stopped, left everything tidy.
Shame the same cannot be said about the office staff, seem they are unable action a simple customer request.

I'm curious how long does it take to investigate, and action a previous simple request!!

14 januari 2026
Review zonder uitnodiging
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Antwoord van ColourFence Garden Fencing

Dear Miss Dawson, thank you for your review we are pleased to hear that you had a wonderful sales and installation experience. However, we are sorry to hear that you've had some difficulty with our Office Staff. This has been raised with our customer service team to look into.

Best Wishes,
ColourFence Team

Beoordeeld met 5 van de 5 sterren

Highly Recommend & Excellent Fitters

Colour fencing was recommended to us by a friend. The fencing is well made and and built to last. Our experience with the company has been excellent from start to finish. The fitters Gareth and Jarrad were excellent, friendly, well mannered, courteous and consulted us throughout the installation to ensure we were happy with everything.

27 januari 2026
Review zonder uitnodiging
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Antwoord van ColourFence Garden Fencing

Dear Ms. Billington, we are super pleased to hear about your positive experience with ColourFence and our Trade Partner Easy Garden Living for the installation. We hope you enjoy your ColourFence for many years.

Best Wishes,
ColourFence Team

Beoordeeld met 5 van de 5 sterren

Knowledgeable Salesman

Knowledgeable Salesman, explained what the advantages of this over a wooden option are.
The installation team were excellent, very friendly and very tidy. Kept checking in with me to make sure I was happy.
This was not the cheapest option, but also by far not the dearest. The gates look great and improve the security of the property.
Highly recomended.

6 januari 2026
Review zonder uitnodiging
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Antwoord van ColourFence Garden Fencing

Dear Mr Morrhen, we are so pleased to hear your wonderful testimonial of your local salesman. We hope you enjoy your ColourGate for many years to come.

Best Wishes,
ColourFence Team

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Absolutely amazing job with our steel fencing. The workmanship was top quality and Craig made sure everything that needed doing was done properly, with great attention to detail. Communication was very good from start to finish, which made the whole process stress-free. We’re extremely pleased with the result and would 100% recommend.

13 januari 2026
Review zonder uitnodiging
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Antwoord van ColourFence Garden Fencing

We're so pleased to read about your wonderful experience with us! We hope you enjoy your ColourFence for many years to come.

Best Wishes,
ColourFence Team

Beoordeeld met 5 van de 5 sterren

Great looking new fence and gate

I love my new fence and gateI love my new fence and gate. Strong enough to keep out would be burgers yet stylish and practical. I really love the fact that the gate comes with a secure key lock!!

20 januari 2026
Review zonder uitnodiging
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Antwoord van ColourFence Garden Fencing

Hi Ramila, we're so pleased to hear that you love your new ColourFence and ColourGate. We hope you enjoy your products for many more years.

Best Wishes,
ColourFence Team

Beoordeeld met 1 van de 5 sterren

Haven't turned up to give me a quote - TWICE!

Booked an appointment last year and the rep didn't turn up. No call or email, just didn't turn up. After trying to find railings elsewhere without much luck I decided to give them the benefit of the doubt and try again. Booked an appointment a couple of weeks before Christmas for today. At the start of this week I received an email saying they had received my request for a quote via the website (sent weeks ago and already acknowledged by the person who said he would come today) and they will book an appointment!! I replied to say I had already spoken to someone and they were supposed to be coming today. No reply. I assumed they would not turn up today and I was correct - no one has come and there has been no contact to say they would not come. There won't be a third chance!! If you book appointments, turn up or at least contact to say it needs to be cancelled/rearranged.

16 januari 2026
Review zonder uitnodiging
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Antwoord van ColourFence Garden Fencing

Dear Sarah, we are sorry to hear your experience with us. Your review has been forwarded over to our complaints department and an acknowledgement email for investigation will be sent within 2 business days.

Beoordeeld met 1 van de 5 sterren

Our Awful Journey with Colour Fence / Climarfit Ltd / Climar / Easy Garden Living Limited

I will leave the reader to draw their own conclusions about the level of service received. Our biggest regret was not heeding the existing negative online reviews; we were reassured these related to previous contracts the company claimed they no longer used. The company has changed its name from ClimarFit LTD to Easy Garden Living LTD, also go by the name of Climar and Colour Fence. It appears there is more than one review entry for this company, worth checking out all the others.



Following an extremely disappointing initial installation, two further installations were required. What should have been a straightforward 1 day project stretched into 9 stressful months to finally fix the various issue. During this time correspondence was ignored, and I experienced intimidation simply for asking for the undamaged product we signed up and paid for.

22 Nov 2024 - Colour Fence Rep attended our property, and gave us a quote for our 5 metre x 2 metre fencing with gate for £4243.79. We paid the £2121.89 the same day as we liked the product.

10 January 2025 - Installation was carried out by two brothers, fencing parts were missing, damaged and scratched. The fencing wasn’t level nor spaced correctly - see images.

12 January 2025 - Emailed ColourFence aka Climar highlighting the damaged, uneven and scratched panels, which resulted in Elvis (Regional Manager) visiting on 15 January 2025 in which he highlighted issues we’d not previously noticed.

29 January 2025 - Only some of the damaged panels were replaced and the huge deep scratch on the gate was touched up with using a paint pot.

10 February 2025 - Recorded delivery letter sent to Climarfit following the second failed attempt to install undamaged/scratched fencing/gate.

5 March 2025 - In person intimidation by Elvis (over 6 foot tall) who stood on our doorstep and stated that we could either have the fences / gate touched up or Colour Fence would take the fencing away! We simply wanted the undamaged fencing / gate that we expected to get as customers. No customer should be intimidated in this way!

6 May 2025 - Another Regional Manager attended our home to look at the fencing/gate. He didn’t have any of the previous photos of the damaged fencing panels / gate. Took note of the fencing / gate that needed replacing.

21 May 2025 - Colour Fence agreed to replace the damaged/scratched 4 x ColourRail Panels / 4 x Square Posts / 1 x ColourRail Gate with a 6-8 week wait.

18 July 2025 - A different installation team attended, removed the previous Fence Panels / posts / Gate. The gate has swing back hinges, these didn’t work and they left the slabs on entrance to gateway uneven and rocking.

5 Sept 2025 - Recontacted ClimarFit as gate and slabs still not fixed.

23 Sept 2025 - Invoice sent for remainder of works, gate and slab still not fixed.

If only we had heeded the negative online reviews, we would have saved ourselves 9 months of ongoing issues.

23 september 2025
Review zonder uitnodiging
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Antwoord van ColourFence Garden Fencing

Dear Ms. Conibere, we are sorry to hear your experience with us. Your review has been forwarded over to our complaints department and an acknowledgement email for investigation will be sent within 2 business days.

Beoordeeld met 5 van de 5 sterren

Quality product

Colorfence was recommended to me, I have just moved and needed my garden secured as I have a mischievous little dog. Even though it was near Christmas they managed to install it for me. The fitters Harry and Josh were both very professional and friendly , great work, thank you both highly recommended company.

22 december 2025
Review zonder uitnodiging
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Antwoord van ColourFence Garden Fencing

Dear Ms. Harrison, we are thrilled to hear about your experience with our Trade Partner, Easy Garden Living's fitters, Harry and Josh.

We hope you enjoy your ColourFence for many years to come!

Best Wishes,
The ColourFence Team

Beoordeeld met 5 van de 5 sterren

Totally professional from start to…

Totally professional from start to finish
Have just had fencing installed by Colourfence - Northern Ireland. The estimate was given last August and the promised start date for December. The team arrived at 08-20 and began work straight away. The attention to detail was second to none! The two fitters Stuart and son Adam never stopped working the three days they were here and when they finished each day they left the site clean and tidy. The work was 100% and in fact was even better that we thought. In this day and age it is lovely to see people take a pride in their work. I would have no hesitation in recommending this company.

15 december 2025
Review zonder uitnodiging
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Antwoord van ColourFence Garden Fencing

Dear Mr. McCullough, we are so pleased to hear your experience with us was fully professional.

We hope you enjoy your ColourFence for many years to come.

Best Wishes,
The ColourFence Team

Beoordeeld met 5 van de 5 sterren

Very Well Made Fence

Very Well Made Fence. This fence is made to the highest standards. I would recommend this product for any one looking for good solid fence.

13 november 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Excellent product

The gate looks great, is very solid and secure. Very pleased with it. The salesman Richard was excellent. Reliable and helped when we had problems with some of the screws provided by the company to fit it. They were not strong enough and the gate became loose on one side. However, he sorted it with The owner. Jack the fitter and his mate, came back and replaced them with appropriate strong screws. This is the only reason I’ve given it four stars. The fitters were friendly, polite, communicated well and were considerate. They explained everything and were efficient.

17 oktober 2025
Review zonder uitnodiging
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Antwoord van ColourFence Garden Fencing

Dear Mrs Hutchinson, we are so pleased to hear that you are pleased with your new ColourGate, and found Richard excellent in his reliability and resolution of any issues that arose.

We're sorry to read that you did experience an issue with gate coming loose on one side but are pleased to hear that there was a swift fix.

We hope you consider us for any future home improvement needs, and you continue to love your ColourGate for many years to come.

Beoordeeld met 4 van de 5 sterren

A little late in with the installation…

A little late in with the installation but when finally the men arrived the work was carried out very professionally within the day to my full satisfaction

21 november 2025
Review zonder uitnodiging
Logo ColourFence Garden Fencing

Antwoord van ColourFence Garden Fencing

Dear Judith, we're sorry to hear your local Trade Partner was a little late with your installation, but pleased to hear the job was completed to your satisfaction and was professionally carried out.

We hope you love your ColourFence for many years to come.

Beoordeeld met 5 van de 5 sterren

Quick turnaround and professional…

Quick turnaround and professional installation. Good colour range and high quality product

4 november 2025
Review zonder uitnodiging
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Antwoord van ColourFence Garden Fencing

Dear Neal, we are so pleased to hear that you received a quick turnaround and professional installation. We hope you love your new ColourFence product for years to come.

Beoordeeld met 5 van de 5 sterren

Stunning fence, excellent company

Absolutely delighted with my new fence. I feel safe, secure and have so much more privacy. Richard came out to do the survey, there was no hard sell. He gave me time to think about it. Very helpful, professional and knowledgeable. There is a 10 week wait because they are busy, but we'll worth the wait. Dave and Phil came to fit it. The arrived on time, they were polite, professional, friendly and excellent at their job. They finished in a day and a half and left everywhere clean and tidy. Nothing was too much trouble for them. Aside from some drilling you wouldn't have known they were there. The weather wasn't great but it didn't stop them. The finished result is beautiful and well worth the investment. It withstood storm Claudia. Thank you to everyone at Colourfence. I would highly recommend. From first contact to finished job, they're the best. Everyone I dealt with was professional, helpful and friendly.

10 november 2025
Review zonder uitnodiging
Logo ColourFence Garden Fencing

Antwoord van ColourFence Garden Fencing

Dear Frances, we are so thrilled to hear about the excellent service you have received from survey to installation.

We hope you love your ColourFence for many years to come. :)

Beoordeeld met 5 van de 5 sterren

Great fencing.

On 11/11/25 I had a colour fence installer out to replace three green fence panels as a part of an insurance claim and he did an absolutely brilliant job and I can definitely recommend this company.

11 november 2025
Review zonder uitnodiging
Logo ColourFence Garden Fencing

Antwoord van ColourFence Garden Fencing

Dear Andrew, we're so pleased to hear that your replacement of three ColourFence panels was completed to a brilliant standard.
We hope you continue to love your ColourFence for many years to come. :)

Beoordeeld met 5 van de 5 sterren

Wwhat a amazing fencing e had colourfence installed we watched…

We had colourfence installed we watched Gareth and Jarrod built it the were very respectable to our property they call us for every decision the fencing is amazing it's perfect for us and the look on the fencing is beautiful we love it the team that made it for us were lovely thank you boys for doing it for us

13 november 2025
Review zonder uitnodiging
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Antwoord van ColourFence Garden Fencing

Hi Tereza, we are so pleased to hear about your experience with Gareth and Jarrad. We will be sure to pass this testimonial to them. :)

Beoordeeld met 4 van de 5 sterren

No more painting hopefully

Items missing from delivery. A few issues with installation. Guys booked 3days but adding hours they worked would have completed in 2 days. But had to pay for 3 days. After I'd tired up fence looks great. No more painting JOY

5 november 2025
Review zonder uitnodiging
Logo ColourFence Garden Fencing

Antwoord van ColourFence Garden Fencing

Dear Brenda, we hope you love your ColourFence for many years to come.

We appreciate your comments regarding installation and items missing from delivery, this will be passed back to our Logistics Department for review and analysis to better improve our services moving forward. :)

Beoordeeld met 5 van de 5 sterren

25 years guarantee

I’m living in Edinburgh. The installation of my garden gate went smoothly and it took around three weeks waiting time to complete. However, the company has failed to send me the 25-year guarantee. I have tried three times and waited for 4 weeks to remind them to send it, but my efforts have been in vain… I received the certificate today, Oct 25, 2025. Thank Mia

21 oktober 2025
Review zonder uitnodiging
Logo ColourFence Garden Fencing

Antwoord van ColourFence Garden Fencing

Hi Chi Keung Ng, we're sorry to hear that you have not received your material warranty yet. If you could contact us on sales@colourfence.co.uk, a member of the team will be able to assist.

Beoordeeld met 5 van de 5 sterren

New Railings + Gate

Sebastian and his team installed railings at my property in August and I was so impressed with both them and their products that I've just had them replace my garden gates. They arrived on time and were extremely friendly and professional on both occasions. I wouldn't hesitate to use this company again and I'd recommend to anyone looking to replace gates etc.

10 oktober 2025
Review zonder uitnodiging
Logo ColourFence Garden Fencing

Antwoord van ColourFence Garden Fencing

Hi Debbie, thank you for your lovely testimonial about one of our Trade Partners, Top Fence! We will be sure to pass this along to Seb and his team.

We hope you enjoy your ColourFence for many years to come :)

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