Commsave Credit Union Reviews 4.169

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service with excellent staff. I have been using Commsave for a couple of years now. They are a brilliant, empathetic team who really try to help you in any way they can. I really apprec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Positive experiences with team about issues and finding the best account fir yourself. The app is great for keeping up to date with draws and things happening at the union. Simple to move money a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been a member and customer of Commsave Credit Union for over 10 years now. During that time I have saved regularly with them, borrowed money with lower interest rate repayment, and have impr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A really excellent credit union. I’ve had loan applications approved and declined by commsave so I see it from both ends. Staff are very helpful and reply quickly. It’s great to see a credit union giv... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gemeenschapsbank
  2. Financiële instelling
  3. Leningbureau

Geschreven door het bedrijf

We are a credit union which means we're a not for profit financial co-operative owned and controlled by its members. We offer an easy way to save, and a better way to borrow. So what’s the catch? – There is no catch! Just simple access to savings & loans direct from your pay.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Commsave have helped me save as well as…

Commsave have helped me save as well as help me in times of difficulty.
There customer service are the best they are so kind and so very helpful each team member i have spoken to are perfect in every single way.
I would recomend Commsave to all who read this.
Thank you so very much Commsave.

7 maart 2026
Review zonder uitnodiging
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Antwoord van Commsave Credit Union

Hi Paul,

Thank you for taking the time to leave your 5* review

We are happy that you found your recent call with Commsave to be that we have helped you in times of great difficulty.

With great customer service and helpful staff & that you recommend Commsave to others.

Thank you again for such a lovely review.

Many thanks,
Commsave

Beoordeeld met 5 van de 5 sterren

if i needed help the staff have been…

if i needed help the staff have been very knowledgeable and helpful.
if i need to withdraw from my savings it is in my account within minutes

6 mei 2026
Review zonder uitnodiging
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Antwoord van Commsave Credit Union

Hi Linda,

Thank you for taking the time to leave your 5* review

We are happy that you found your recent call with Commsave to be very knowledgeable and helpful and great if you need to withdraw instantly from your savings.

Thank you again for such a lovely review.

Many thanks,
Commsave

Beoordeeld met 5 van de 5 sterren

Joined commsave c u and so far been…

Joined commsave c u and so far been delighted with every aspect. Love the instant chat when you have queries its just so easy. Have phoned as well... staff were curtious and offered quick answers.
Far superior to my old cu.
Thank you.

1 april 2026
Review zonder uitnodiging
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Antwoord van Commsave Credit Union

Hi Rainy,

Thank you for taking the time to leave your 5* review

We are happy that you found your recent call with Commsave to be that you have been delighted since joining Commsave and love our instant chat when you have questions. Providing you with a easy service.

Thank you again for such a lovely review.

Many thanks,
Commsave

Beoordeeld met 5 van de 5 sterren

Very reliable services

At a time of rising inflation, Commsave really helped me with my financial situation - I am more than happy with the service they provided - I would recommend them to anyone who’s able to access their services.

5 mei 2026
Review zonder uitnodiging
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Antwoord van Commsave Credit Union

Hi Tracey,

Thank you for taking the time to leave your 5* review

We are happy that you found your recent call with Commsave to be that we really helped you with your financial situation and that you would recommend to anyone.

Thank you again for such a lovely review.

Many thanks,
Commsave

Beoordeeld met 5 van de 5 sterren

Great saving experience

Great saving experience
Been saving with commsave for about 20years...I love the speediness of withdrawals ,in to my bank in seconds, and if I need a call back they are prompt...all together a great experience saving..and very pleased with the rewarding dividends each January, would recommend to anyone thinking of joining.

5 mei 2026
Review zonder uitnodiging
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Antwoord van Commsave Credit Union

Good Afternoon,

Thank you for taking the time to leave your 5* review

We are happy that you have been with Commsave for the last 20 Years and that you like the quick withdrawals providing you excellent customer service.

Thank you again for such a lovely review.

Many thanks,
Commsave

Beoordeeld met 5 van de 5 sterren

Always had a positive experience when…

Always had a positive experience when contacting Commsave, very quick service, easy to use and negotiate online platform, easy to contact over the phone or email as well if needed
Commsave has always been there when I needed them.
Excellent service cannot fault them

5 mei 2026
Review zonder uitnodiging
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Antwoord van Commsave Credit Union

Hi Julia,

Thank you for taking the time to leave your 5* review

We are happy that you found your recent call with Commsave to be that you have Always had a positive experience with ourselves & easy to use online platforms and quick to reach us by phone.

Thank you again for such a lovely review.

Many thanks,
Commsave

Beoordeeld met 5 van de 5 sterren

Customer service

Very terse
Enquiry dealt with quickly

29 april 2026
Review zonder uitnodiging
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Antwoord van Commsave Credit Union

Hi Tajinder,

Thank you for taking the time to leave your 5* review

We are happy that you found your recent call with Commsave to be that you Enquiry was dealt with quickly.

Thank you again for such a lovely review.

Many thanks,
Commsave

Beoordeeld met 5 van de 5 sterren

Really happy with Commsave

Really happy with Commsave - clear communicators and a good customer service ethic.
Feel confident with them.

2 mei 2026
Review zonder uitnodiging
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Antwoord van Commsave Credit Union

Good Morning,

Thank you for taking the time to leave your 5* review

We are happy that you found your recent call with Commsave to be that you are happy with Commsave with the clear communicators and a good customer service ethic we provide


Thank you again for such a lovely review.

Many thanks,
Commsave

Beoordeeld met 5 van de 5 sterren

I have been with this company for many…

I have been with this company for many years and have always found them very easy to deal with . The loans offered are very competitive and saving is very easy. I receive regular updates on new products etc and I get a dividend on my savings I think over the years they have improved massively.

1 mei 2026
Review zonder uitnodiging
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Antwoord van Commsave Credit Union

Good Morning,,

Thank you for taking the time to leave your 5* review

We are happy that you have been with commsave for many years finding ourselves very easy to deal with.

competitive loans & great savings thank you again for such a lovely review.

Many thanks,
Commsave

Beoordeeld met 5 van de 5 sterren

Overall experience

I’ve had a really positive experience with Commsave. Thanks to their savings options, I’ve been able to build up enough to put down a deposit on my home, as well as enjoy holidays each year, which wouldn’t have been possible otherwise.

Their team has always been helpful and responsive whenever I’ve had questions, making the whole process feel straightforward and reassuring. They also offer competitive interest rates and a range of savings options to suit different goals.

Overall, I’d definitely recommend Commsave to anyone looking for a reliable and supportive way to save.

3 november 2025
Review zonder uitnodiging
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Antwoord van Commsave Credit Union

Hi Chantelle,

Thank you for taking the time to leave your 5* review

We are happy that you found your recent call with Commsave to be a really positive experience and great saving options helping you to build a deposit. With helpful teams and responsive times with great competitive interest rates.


Thank you again for such a lovely review.

Many thanks,
Commsave

Beoordeeld met 5 van de 5 sterren

Best service ever

Commsave are very professional and their service is efficient. I got the best service at the shortest time possible. Their communication kept me updated through out the whole process. I couldnt ask for more. Keep it up.

1 mei 2026
Review zonder uitnodiging
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Antwoord van Commsave Credit Union

Hi Bheki,

Thank you for taking the time to leave your 5* review

We are happy that you found your recent call with Commsave to be very professional with our service, with quick communication keeping you regularly updated.


Thank you again for such a lovely review.

Many thanks,
Commsave

Beoordeeld met 5 van de 5 sterren

Easy way to save money

Using Commsave to save money is the easiest way to build a pot for when you need to update say a small electrical item that may have stopped working without the need to take out credit or borrowing off of a family member.
Just save a regular amount straight from your wage and the savings pot builds up really fast without any large expense, and when you need to withdraw just go on the app to make a withdrawal from your account and it’s in your bank within less than 5 minutes.

1 mei 2026
Review zonder uitnodiging
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Antwoord van Commsave Credit Union

Hi Robert,

Thank you for taking the time to leave your 5* review

We are happy that you found your recent call with Commsave to be that you have found it the easiest way to save. that we are always on hand to help, and it is an amazing way to save. Wit access to the app making thing even easier.

With easy processes and a outstanding service .

Thank you again for such a lovely review.

Many thanks,
Commsave

Beoordeeld met 5 van de 5 sterren

Commsave really saved us

Commsave really saved us. We were becoming bogged down with credit card bills and utility arrears. They took our case without question. They were so reassuring and calming, we felt at ease straight away. The process was so easy, mostly because they make it easy and are so knowledgeable and good at what they do. I've dealt with many debt companies, banks and financial institutions in my time, Commsave are by far the best. An outstanding service, good rates and extremely simple to use. We came away feeling like a huge weight had been lifted.

11 maart 2026
Review zonder uitnodiging
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Antwoord van Commsave Credit Union

Good Morning,

Thank you for taking the time to leave your 5* review

We are happy that you found your recent call with Commsave to be that we help you through tough times with reassuring and calming service.

With easy processes and a outstanding service .

Thank you again for such a lovely review.

Many thanks,
Commsave

Beoordeeld met 3 van de 5 sterren

Direct debits into your account now…

Direct debits into your account now take three days to clear , it used to be one day . This is clearly a backward step, every one else is moving forward by making transfers quicker. Not Commsave.

22 april 2026
Review zonder uitnodiging
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Antwoord van Commsave Credit Union

Hi Kevin,

Thank you for taking the time to leave your 3* review

We would like to confirm that the current three-day processing time for our Direct Debit process is under review.

This decision has been made due to existing issues in our existing processing times.

We apologise for any inconvenience this may cause and would like to reassure you that the situation is being continually reviewed.

Thank you again for your review

Kindest regards
Commsave

Beoordeeld met 5 van de 5 sterren

Always here to help

Always here to help. And takes all my payments directly out of salary before I even see my pay. I think this is an amazing way to save

29 april 2026
Review zonder uitnodiging
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Antwoord van Commsave Credit Union

Hi Matthew,

Thank you for taking the time to leave your 5* review

We are happy that you found your recent call with Commsave to be that we are always on hand to help, and it is an amazing way to save.

Thank you again for such a lovely review.

Many thanks,
Commsave

Beoordeeld met 5 van de 5 sterren

I found out about Commsave through my…

I found out about Commsave through my place of work, and after visiting their website, I am now starting to save every month directly from my salary; something I have never done before, and it means I won't miss it because it never hits my bank.

6 april 2026
Review zonder uitnodiging
Logo Commsave Credit Union

Antwoord van Commsave Credit Union

Hi Paul,

Thank you for taking the time to leave your 5* review

We are happy that you found your recent call with Commsave to be
that you found out about ourselves through your workplace, whilst saving every month a great way of saving.

Thank you again for such a lovely review.

Many thanks,
Commsave

Beoordeeld met 5 van de 5 sterren

Excellent service,flexible savings,fast…

Excellent service,flexible savings,fast decisions on small loans and option for payments to come straight out of weekly pay….five stars from me ⭐️ ⭐️ ⭐️⭐️⭐️👌

29 april 2026
Review zonder uitnodiging
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Antwoord van Commsave Credit Union

Hi Barry,

Thank you for taking the time to leave your 5* review

We are happy that you found your recent call with Commsave to be Excellent service with flexible savings& fast loan decisions.

Thank you again for such a lovely review.

Many thanks,
Commsave

Beoordeeld met 5 van de 5 sterren

So happy with the savings account

So happy with the savings account - also able to put you into a prize draw each month adds to the appeal - very helpful people in the end of the telephone as a really easy App to use

29 april 2026
Review zonder uitnodiging
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Antwoord van Commsave Credit Union

Hi Sammy,

Thank you for taking the time to leave your 5* review

We are happy that you found your recent call with Commsave to be happy with the Commsave savings account, with regular prizes each month & very helpfull.

Thank you again for such a lovely review.

Many thanks,
Commsave

Beoordeeld met 5 van de 5 sterren

Fast friendly service

Fast friendly service, helped identify the problem and fixed it swiftly.

28 april 2026
Review zonder uitnodiging
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Antwoord van Commsave Credit Union

Hi Mark,

Thank you for taking the time to leave your 5* review

We are happy that you found your recent call with Commsave to be a fast & friendly service Commsave helped identify the problem and fixed it swiftly.

Thank you again for such a lovely review.

Many thanks,
Commsave

Beoordeeld met 5 van de 5 sterren

Easy to communicate with

Easy to communicate with, no hassle

28 april 2026
Review zonder uitnodiging
Logo Commsave Credit Union

Antwoord van Commsave Credit Union

Hi Matthew,

Thank you for taking the time to leave your 5* review

We are happy that you found your recent call with Commsave to be Easy to communicate with, no hassle.

Thank you again for such a lovely review.

Many thanks,
Commsave

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