We had looked at the website but wanted to see what the bed and mattresses were like in store. All the staff members we passed spoke a cheery good afternoon. Upstairs we were met by Louise who was ver... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Lisa was very knowledgable on her subject and spent a lot of time with us explaining the various options. We did not feel at all pressurised into purchasing, which is a refreshing change.
We visited Cookes after we had a frustrating and discouraging experience from an online company. We noticed immediately that at Cookes there were a number of staff ready to help. We explained that we... Toon meer
Bedrijf heeft geantwoord
As soon as we stepped into the showroom, it felt relaxed as everything was so well set out. The staff that attended to us Wendy in the lounge chairs and David in Beds were very knowledgeable and cour... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to our family-run business, where time-honored tradition meets modern innovation. For an impressive 75 years, we have been serving our customers, gaining invaluable insights into what truly matters to them. At our core, we take immense pride in offering impeccable craftsmanship, unmatched value, and furniture that transforms a house into a home. Prepare to embark on a global journey; we offer furniture from around the world - in an extensive range of styles from renowned brands that you can wholeheartedly trust. From timeless elegance to luxurious comfort, our handpicked selection guarantees to satisfy. But that's not all - we aim to provide unbeatable prices without compromising on quality. With our brand price promise, you can indulge in the confidence that you'll discover furniture of the highest quality at a guaranteed price match promise. Our inspirational showrooms, with expert advice from our Sales Specialists, will ensure your journey to finding your perfect furniture is an enjoyable experience. Visit us in-store and let us help you transform your living space into a masterpiece of comfort, style, and bliss.
Contactgegevens
28 Goosemoor Lane, B23 5PN, Birmingham, Verenigd Koninkrijk
- 01212505050
- webenquiries@cookesfurniture.co.uk
- www.cookesfurniture.co.uk
4,9
Uitstekend
5K reviews
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A large selection of beds and…
A large selection of beds and mattresses. Helpful knowledgeable staff (Alan Davis).
1 mei 2026
Antwoord van Cookes Furniture
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and will make sure it is passed on to Alan.
Best regards,
The Cookes Team
Antwoord van Cookes Furniture
Thank you so much for taking the time to leave us a 5-star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
Excellent puurchasing experience
Excellent puurchasing experience, knowledgeable curtious staff, well stocked & laid out display of furniture. Would recommend witgout hesitation.
1 mei 2026
Antwoord van Cookes Furniture
A huge thank you for your 5-star review! We’re so pleased you had a positive experience and chose Cookes.
Best regards,
The Cookes Team
Great customer service
We were served by a such a pleasant and helpful salesperson (David), whose thorough knowledge of the products made our final decision of what to purchase so much easier. Great customer service.
4 mei 2026
Antwoord van Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback. Your kind words will be shared with David.
Best regards,
The Cookes Team
Sales Consultant- Paul
Sales Consultant- Paul, was exceptional talked us through the sofa makes and styles. Very helpful showing us all of the fabrics available and giving us an insight to how they would look if not on show. Couple of other staff also very pleasant and helpful.
4 mei 2026
Antwoord van Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback. We will be sure to share your lovely feedback with Paul.
Best regards,
The Cookes Team
All staff are very helpfull
All staff are very helpfull , patient and friendly
Lovely Coffee also 😊
4 mei 2026
Antwoord van Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
Anita was just great,knowledgeable,and…
Anita was just great,knowledgeable,and listened to my needs
27 april 2026
Antwoord van Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback and will pass it on to Anita.
Best regards,
The Cookes Team
Excellent and professional service and…
Excellent and professional service and advice from the staff. We found what we were looking for.
Thx.
2 mei 2026
Antwoord van Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
Brilliant service from cookes
Brilliant service from cookes, always deliver a good service when used
25 januari 2026
Antwoord van Cookes Furniture
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and are delighted you were happy with your experience.
Best regards,
The Cookes Team
A great experience Beautifully laid out…
A great experience Beautifully laid out Lots of excellent choices Well looked after and advised and helped us to make our choice Great service Thankyou
25 april 2026
Antwoord van Cookes Furniture
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and are delighted you were happy with your experience.
Best regards,
The Cookes Team
Excellent service
17 april 2026
Antwoord van Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Member of staff had just the right…
Member of staff had just the right level of attention and once we decided to buy the admin procedure was carried out efficiently.
24 april 2026
Antwoord van Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Two Settees
Cannot fault Cookes Furniture , they’ve been amazing ordering the Two Settees then had a Foot Stool that was included in next order . Thank you to Salesman Lee who we dealt with. The two men who delivered it this morning were also fantastic Wayne and work partner couldn’t have been more patient and careing thank you so much your a credit working for Cookes.
29 april 2026
Review zonder uitnodiging
Antwoord van Cookes Furniture
Thank you so much for your 5 Star review. We’re so glad you enjoyed your experience and appreciate you choosing Cookes. We will be sure to share your lovely feedback with Lee and Wayne.
Best regards,
The Cookes Team
Excellent retailer - thoroughly recommended
Cookes were excellent in the way that they communicated with us (special mention in particular to Joyce). Our extended family have shopped at Cookes for many years and have always recommended them. We would like to add to that recommendation. They are an excellent retailer and they clearly value their customers. Many thanks.
28 april 2026
Review zonder uitnodiging
Antwoord van Cookes Furniture
We really appreciate your amazing 5-star review. It’s wonderful to hear you had a great experience, and thank you for choosing Cookes. We’ll make sure Joyce knows how pleased you were.
Best regards,
The Cookes Team
Having Andy give us lots of information…
Having Andy give us lots of information with regards to our decision to buying a new mattress.
23 april 2026
Antwoord van Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback and will make sure it's passed on to Andy.
Best regards,
The Cookes Team
Furniture choosing
During our search for new furniture, we were recommended to look at Cookes - so glad we did, & couldn’t have had better service! The staff were delightful & so helpful when choosing comfort & colour. They even brought the longest item out prior to order, to check that it would go through an angled corridor, which was a slight concern of ours.
So pleased with the service, that we went back later & purchased another furniture item & are delighted with that also 😊🤩.
Wouldn’t hesitate to recommend to anyone who is looking for assistance & personel service. Their store is a delight to wander around - altogether, a great experience 🙏. Thank you
28 april 2026
Review zonder uitnodiging
Antwoord van Cookes Furniture
We really appreciate your amazing 5-star review. It’s wonderful to hear you had a great experience, and thank you for choosing Cookes.
Best regards,
The Cookes Team
Antwoord van Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Antwoord van Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Wonderful store with plenty of choice.
Joanna was very helpful when choosing sofas and chairs plus choosing fabrics. She didn’t rush us at all even though it did take me some time to make a decision before placing my order. Wonderful store, would highly recommend it.
22 april 2026
Antwoord van Cookes Furniture
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and are delighted you were happy with your experience. Your kind words will be shared with Joanna.
Best regards,
The Cookes Team
Lisa is so helpful and knowledgeable
Lisa is so helpful and knowledgeable. She is always so pleasant to talk to and helpful.
22 april 2026
Antwoord van Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We will be sure to share your lovely feedback with Lisa.
Best regards,
The Cookes Team
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