If I could give zero stars, I would. We spent nearly £80,000 with Cooks & Company on what was supposed to be a luxury kitchen. Instead, months after installation, we are still dealing wit... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The company itself was wonderful, and I will shop with you again. However - you took a payment of £1450 for goods which you didn't have, hold stock, or indeed a firm delivery date. I am pl... Toon meer
Very Happy with Cooks&Co service . Starting with best delivered price , quick speedy delivery , efficient unloading and disposal of old Fridge /freezer . Great product . Only negative and stops us giv... Toon meer
Excellent customer service, far better than recent John Lewis experience. They had the stock as promised on the site and delivered on time. One part missing from Miele - Cooks customer service did not... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Cooks & Company offer an extensive range of luxury kitchen appliances and handmade kitchen furniture oozing sophistication, versatility and style.
Contactgegevens
Cook House, Brunel Drive, NG24 2FB, Newark, Verenigd Koninkrijk
- 01636 593 919
- info@cooksandcompany.co.uk
- www.cooksandcompany.co.uk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
First class on price delivery and…
First class on price delivery and correspondence many thanks cheers Robert
Nice and very helpful people to talk…
Nice and very helpful people to talk to. The showroom is like an Aladdin's cave,
husband very taken with goods on show
Great service 👏
Good advice
Really helpful advice in regard to what I needed for my kitchen.
Clear about stock levels and dates of obtaining appliances.
Good communication regarding booking delivery and notification of actual delivery.
Helpful in bringing appliances into the home.
I think they sell quality goods, are knowledgeable, experienced and a pleasure to do business with.
Would highly recommend.
Good service
Good service - had Miele dishwasher in stock whilst no other electrical/kitchen store did. Delivered promptly as promised. Charged RRP but that was offset by the fact that they didn't charge delivery and we are quite a long way from the store.
Thanks Cooks and company great service.
All good delivered on time.
Great service for online buy
Great price, excellent customer service and communications. Would be happy to recommend
Satisfied customer
This is the second time we have used Cooks and company to purchase kitchen appliances. Each time they have been helpful, given good advice and items have arrived within the specified time and delivered us on our preferred date.
Excellent service
Very good company to deal with. I sent an email and had an almost immediate reply. Good availability of products, good service and fast delivery. Only slight disappointment was that price dropped on website before I’d even received my delivery!
It was very easy dealing with Cooks and…
It was very easy dealing with Cooks and Company. My order went through with no problem and delivery was on time. I definitely recommend purchasing from Cooks and Company.
Brilliant customer service.
I 100% recommend this company. I bought a washing machine and tumble dryer from them. There was a problem with the washing machine - no fault of Cooks & Company. One phone call and everything was sorted. It’s delightful to be able speak to knowledgeable humans without answering one hundred and one questions. Top marks and I would buy from them again because they clearly know their stuff and have excellent contacts at the manufacturers.
Good stock choice, good price
They were one of the few places in the country that had the model I wanted in stock. I had to call to order it as there was no on line option for taking away the old machine. The delivery was as promised and on time. The men delivering spoke no English so customer relations were not the best. All in all I got what I wanted at a good price.
Good communication te delays from…
Good communication te delays from supplier
Prompt delivery following notice of availability
Helpful & efficient - great independent
I called up Cooks & Co as I was trying to find a particular Miele dishwasher. As with many other places it wasn’t in stock. But the guy I spoke to listed all the ones available for delivery. Went on the website looked at them and ordered it. It then arrived 3 days later.
No fuss, everything in the process was smooth, inc delivery. Really underlines why using an independent can be so much better!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








