costamedicalservices.com Reviews 

Honestly very unsure about the negative reviews and really glad I went with my own gut. My daughter has been swimming in the sea daily and seems to have swimmers ear. Her outer ear and the surrounding area is sore and red. I explained to the doctor and it was literally a 2 min conversation. She issued a prescription for a steroid/antibiotic ear drop combo and I received it via email a minute after the call ended. Picked it up from the pharmacy near me with no issues. I did get the call 6 minutes late and the video link in the email didn’t work but the appointment went smoothly and I’m so relieved. Highly recommend.

Service gone down hill? I booked an appointment, paid in advance and waited and waited and no one turned up. They kept saying someone is coming 3 hours later nothing. Stupidly booked another again no one. Now all correspondence has stopped and no refund. Should have read this site first.

Scam. Never rendered any service, but made sure to take €25 and didn't refund me when they said they would. Their customer service is also horrendous, tends to make things up, and treats you like you're inconveniencing them. I strongly recommend reporting them to the European Consumer Centre if you have a similar experience.

I paid for a consultation expecting a professional assessment regarding Mounjaro, but the experience was extremely disappointing. The doctor refused to prescribe it without providing any meaningful support, explanation, or discussion. No relevant questions were asked about my medical history, weight-loss goals, previous treatments, or overall suitability for the medication.

The consultation felt rushed and dismissive, and I left feeling that my concerns had not been properly considered. I would have expected a thorough evaluation before a decision was made. Unfortunately, I did not receive the level of care or engagement I paid for.
Complete waste of money. Do not recommend JULIA MERCEDES ASTACIO COREA

This online doctor has missed appointments, not sent through prescriptions for days on end ignoring emails. You have to pay up front and then they refuse to provide prescriptions against the general medical code of practice for dosage then state no cancellation policy? So pay up front, they say no and keep your money very poor service I would never use again please be aware they rip you off. I gave them several chances and they went even worse🤬🤬🤬🤬🤬

Scam service. Booked and paid for an appointment but no doctor called. Company not contactable via email, phone or WhatsApp. Appalling fake service scamming unwell people.

Costa Medical Services.

⭐⭐⭐⭐⭐

Excellent service from while I was on holiday in Tenerife.

I accidentally forgot one of my repeat prescription medications and contacted them via WhatsApp for assistance. After uploading screenshots from my My Care app confirming my identity and prescription details, they dealt with everything quickly, professionally, and without judgement.

Within a short time they sent me a PDF prescription which I was able to use at a pharmacy in Spain without any issues at all.

The service cost £25 plus the cost of the medication, which I found very reasonable for the speed, convenience, and peace of mind they provided.

Excellent communication throughout and a genuinely stress-free experience. I would highly recommend them to anyone needing urgent prescription assistance while abroad.

We needed an emergency appointment due to my wife forgetting her 3 essential medications when we came here from the UK to our villa in Marbella. For the on-line medical consultation with an English speaking doctor resulting in our required-prescriptions they were fast, attentive and as far as I’m concerned very fairly priced at €39. I’d definitely use them again.

I had a terrible experience with this service.

I booked an appointment with a doctor to get a spanish prescription for a Mounjaro pen to continue my treatment. I was asked to confirm the correct dosage with my doctor overseas, that is following my treatment since the beggining, which I did. After confirming everything, I sent them my doctor's prescription with the correct dosage, but the doctor from Costa Medical Services still prescribed a lower dosage than the one I am currently using.

I followed up multiple times by email explaining that the dosage was incorrect and that I cannot reduce it, but they kept insisting that everything had been confirmed with the doctor and was correct.

I even practically begged for a phone call with the same doctor to properly clarify the situation, and they simply ignored my request.

This was a complete waste of time and money. Extremely frustrating and unprofessional service!!!

Veldig god opplevelse hos Costa Medical Services. Jeg ble møtt med varme, respekt og ekte omsorg fra første stund. Legene er svært dyktige og profesjonelle, og jeg følte meg virkelig tatt på alvor. Kan absolutt anbefales.

The service is very good, the attention is fast and effective.

Muy buena atención repetiría sin duda, me voy muy contento.

Amazing service, 100% recommend

Excellent services when i needed a doctor in Madrid. I made the appointment, very easy and has a good conversation with Dr Paulo who then issued me a prescription sent to my telephone. I used the prescription at the local pharmacy. All food. I was a little worried at the start as there were some bad reviews, but i called their number just before booking on Monday at 10am and I spoke to a lady called Eve, she answered all my questions. TOP SERVICE.

Professional personnel, was taken in charge quickly. The Dr; was very patient, took the time to hear my issues and suggested valuable piece of advice, moving forward I will be coming back to them with any health related issues I may face in the future! Great job!

Excelente atención de Ben,
Un gran profesional.
El chico V

Booked a same day appointment with the doctor, they called on time and listened to my problem. The doctor was very clear and undestanding and sent me a prescription for antibiotics via email. Great experience

The online consultation was incredibly convenient. Booking was easy, the videocall started on time, and the doctor was very professional. I got clear advice without having to leave my home. Highly recommended!!

This is an excellent service, the doctors and nurses are very helpful, quick and very efficient service

Excellent service! Very quick and efficient, the doctor I spoke to was very helpfull and sent my prescription within minutes. Highly recomend