I had to have my beloved border terrier Pierre put to sleep whilst on holiday in the Lake District. It was the weekend and then I found out the local crematorium was on divert. Pierre ended up trave... Toon meer
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Lees wat reviewers zeggen
Fantastic customer service, from the lady that answered my phone call and talked me through everything, very understanding and compassionate, had my tinkerbell back to me within 3 days of receiving he... Toon meer
Bedrijf heeft geantwoord
Arranging everything over the phone was no problem, the lady was considerate and kind. Only things I'm upset about is the beech casket comes sealed and can not open and family want some ashes in memo... Toon meer
Bedrijf heeft geantwoord
My cat sadly passed away and was individually cremated by CPC via the vets he was seen at. On the couple of occasions that I needed to contact them, the advisors I spoke to were very kind and my cat w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
CPC offers a wide range of pet cremation services as well as numerous memorial plaques, keepsakes, caskets and urns. At CPC, we understand the emotional weight of loss and offer a dignified farewell for your beloved pet. With utmost respect and compassion, we ensure their journey is more than just a service—it’s a heartfelt tribute. Explore our website and discover our respectful, affordable approach, designed to support you during this challenging time, and you can be assured that your cherished companion will be treated with the care and reverence they rightly deserve.
Contactgegevens
A505 Main Road, Thriplow Heath, SG8 7RR, Royston, Verenigd Koninkrijk
- 01763 207700
- info@cpccares.com
- www.cpccares.com
4,0
Goed
214 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Im Urlaub verstorben und hier würdevolle und liebevolle Hilfe bekommen
Unsere Erfahrung mit CPC sind durchweg positiv. Wir mußten auf unserer Rundreise durch England unsere Hündin zu unserem großen Entsetzen einschläfern lassen. Der Tierarzt hat den Kontakt hier hergestellt und Vivien hat uns sehr geholfen und unsere Tweety liebevoll behandelt. Man hat für uns alles getan, damit wir sie schnell wiederbekommen konnten und noch am selben Tag unsere Reise fortsetzen konnten. So konnten wir Tweety mit nach Hause bringen.
Vielen Dank an das Team von CPC Cambridge
4 juni 2025
Review zonder uitnodiging
Antwoord van CPC
Thank you so much for your heartfelt message. We're truly sorry for the circumstances under which we met, but we're honoured to have been able to support you during such a difficult time.
Vivien and the team at CPC Cambridge will be touched to know their care and compassion made a difference. Ensuring that you could continue your journey with Tweety by your side was very important to us, and we're grateful we could help make that possible.
Thank you again for taking the time to share your experience. We send you our deepest sympathies and warmest wishes as you remember your beloved Tweety.
With sincere regards,
The CPC Team
I didn’t get informed about the service…
I didn’t get informed about the service they offer through my vets . I was able to contact them and spoke to an amazing person called Rueben who organised everything for my beloved pet . Communication was excellent
11 juni 2025
Review zonder uitnodiging
Antwoord van CPC
Thank you so much for your kind words and for taking the time to share your experience with us. We're truly sorry for your loss, and we're glad that we were able to support you during such a difficult time.
It’s wonderful to hear that Reuben was able to help you and provide the care and communication you needed. We'll be sure to pass on your lovely feedback to him — it will mean a lot.
If there's ever anything more we can do, please don’t hesitate to reach out. We're always here to help.
With heartfelt thanks,
The CPC Team
Dreadful
Dreadful. Couldn’t contact them for the first ten days due to ‘technical issues’ then when we finally did they told us they hadn’t collected our pet yet - 2 weeks post being put to sleep, then get told will be another ten days after this before we will get him back, so with they delay looking at a month.
Other pet cremation companies get them back to you within a few days.
When your phone lines went down for such a long time you should have bought and used a cheap phone to contact people on, or found another alternative. Appears your company has gotten to much demand for what your staff can cope with meaning the service you provide is awful.
Please save yourself the hassle and use another company.
23 mei 2025
Review zonder uitnodiging
Antwoord van CPC
We’re truly sorry to hear about your recent experience and appreciate you taking the time to share your concerns during what we know must be an incredibly difficult time for you.
We’d like to sincerely apologise for the distress caused by the delay and any added upset our technical issues may have contributed to. Unfortunately, we experienced a serious and unforeseen phone system failure that took our entire telephony network offline. Due to the rural locations of many of our teams, mobile coverage wasn’t a viable backup, and we had to rebuild the system from the ground up — a process that was completed within a week. We appreciate that this didn’t make things easier for you in the moment, but please be assured it was never our intention to be unreachable. Our voicemail messages were updated daily, directing people to contact us by email, and every email we received was responded to within 72 hours.
With regard to the delay in collecting your pet, we want to gently clarify that we are only able to collect once a veterinary practice has officially released your pet into our care. Our collection service continued without disruption throughout this period, so if there was a delay of several days before we were able to bring your pet into our care, it may have been due to factors at the practice — not a failure on our part to attend.
We’re very sorry this experience fell short of your expectations — and of the high standards we strive to uphold every day. Our team worked incredibly hard during a challenging situation, and we’re proud of how they handled it.
We send our heartfelt condolences for your loss and wish you comfort and peace as you remember your beloved companion.
Kind regards,
The CPC Team
Lies about replies or being contactable, awful
I emailed and received no reply when it's being claimed all emails have been responded to.
I tried called when they phone lines were back and pressing any option lefd to nothing. I try again, nowhere. I then try several times today and enter a que, get to the ringing part and then thrown back in the queue or like my last attempt thrown back to the queue (which gives you no indication of wait time or position) only for it to ring again and them to reject the call rather than picking it up or sending it back to the queue.
I already read a number of very concerning and disgusting things here I wouldn't have otherwise seen it they fixed the issue in a reasonable timeframe or replied to emails. Google is quite happy to remove negative reviews for companies as we know, however it's much harder to remove a trust pilot negative review without proof and they're still up.
Avoid at all costs. Spending hours trying and waiting and not even getting so much as a call back, voice message or one line email was too much for them.
At this point in picturing my precious family member treated in the same way I read in more than one review. Disgusting.
Oh and I called again as I wrote to this and got to it ringing, which clearly isn't on an automated timer as it didn't ring after the same length of time as other calls and endless ringing, thrown back to the que.
I guess I have to go to their governing body.
You added to the pain needlessly.
4 juni 2025
Review zonder uitnodiging
Antwoord van CPC
Dear CI,
We’re sorry to hear you’ve had such a frustrating experience and we’d really like to understand what happened so we can look into it properly. However, without your name, pets name, the number you called from, or the dates of contact, we’re unable to identify your enquiry.
Our phone lines have been fully operational since Monday 2nd June, and we’ve been able to take calls without issue since then. We’ve also checked our info@cpccares.com inbox and can confirm that all emails received between 20th May to date have been responded to, and everyone who left a voicemail or included contact details in their has received a call back. Lots of people emailed asking to be called without providing contact details, so they were emailed asking for those details.
We absolutely appreciate how distressing this process can be, and we never want anyone to feel ignored. If you’re willing to get in touch directly with your details, we would welcome the opportunity to clarify what’s happened and put things right if we’ve fallen short in any way. Please contact us at info@cpccares.com or call us on 01763 207700 we would be more than happy to help.
Kind regards,
The CPC Team
Had my cat put to sleep
Had my cat put to sleep, have emailed 10 times to different email addresses given to me by the vets and these people, still no reply, phone lines are down in all cremation sites, hard to believe, desperate for my cats ashes back, I have also rang them, 5 times. Another email address was given via the message left on their phone.. very strange indeed
31 mei 2025
Review zonder uitnodiging
Antwoord van CPC
Dear Michelle,
Thank you for your messages, and I’m very sorry for the loss of your cat Shane.
We want to take a moment to clarify the timeline of communication, as we are aware this has been a distressing time and want to ensure you have accurate information.
Timeline of Communication
Wednesday 28th May, 15:10
We received your first email:
"Hi, just had my cat put to sleep and was told to contact you for cremation. Kind regards, Michelle"
Unfortunately, this email did not include your contact number or any practice details, so we were unable to locate your record or respond with helpful information at that point.
Thursday 29th May, 11:20
You followed up asking for an update.
We responded that same day to request a phone number so we could speak with you directly:
"If you could please email us a phone number, then we will call you back."
Friday 30th May, 14:37
You replied with a photo of the PDSA documentation, which included your contact details.
We then attempted to call both numbers that same day – unfortunately, there was no answer.
Saturday 31st May, 14:40
We tried calling both numbers again and were unable to reach you or leave a message. We then sent the following email:
"Dear Michelle,
Sorry for your loss of Shane.
I had tried both numbers today (Saturday 2.40 pm) but was not able to leave a message.
Could you reply to this email with days/times we can call you back? Or you can phone us on 01763 207700."
Additional Context
Please be assured that we made every effort to respond and contact you once sufficient information was provided. Your review suggests repeated unanswered calls and emails; however, our systems show 4 emails received from you, beginning Wednesday 28th May, and we replied as soon as we were able to act.
Our phone lines were down from 20th to late afternoon of 30th May due to technical failures, as we communicated via voicemail, social media, and our website. All messaging asked clients to email info@cpccares.com (and only this email), which you did — and we responded in the order messages were received.
It’s also important to highlight that your call was made after 3:00pm on Saturday, when our offices were closed, and our voicemail stated this clearly. We appreciate your frustration, but it is not accurate to state that we ignored your calls over many days when the window between providing your contact details and us attempting to reach you was less than 24 hours.
Next Steps
Please confirm a convenient time for us to call you, or call us directly on 01763 207700 between 8:00am and 5:00pm Monday to Friday, or 8:00am to 3:00pm on Saturday.
Thank you for your understanding during what we know is a difficult time.
Kind regards,
The CPC Team
Have not had my pets ashes returned to…
Have not had my pets ashes returned to me, company not answering phone or emails, quick to take your money but now saying they have been hacked, they cannot make calls (its 2025) mobiles? on the whole a total disrespect to poor people having suffered the loss of a family pet
30 mei 2025
Review zonder uitnodiging
Antwoord van CPC
Dear Andy
We’re very sorry to hear how you’re feeling during what we know is already an incredibly difficult time. Please understand that we’ve taken your feedback seriously, but we do want to clarify a few important points.
Firstly, we have been transparent and proactive in communicating with our clients throughout this unexpected technical issue. As soon as the problem began, we issued updates across our website, social media channels, and through our answerphone system as we had no other means of communication. We asked all clients to reach out via email so we could respond directly — and we’ve done just that, to yourself included - replying as promptly as possible and continuing to make outbound calls wherever possible.
Due to our remote location, mobile phone signals are very unreliable — but we restored outgoing landline calls as quickly as we could and have been working tirelessly to contact every client who has reached out.
For those whose pets were in our care before these issues occurred, we sincerely apologise for any delay or distress caused. Our team has been working around the clock to return ashes and provide updates. This has been an unprecedented and deeply frustrating situation for everyone involved, but please know that at no point have we stopped caring.
We are a team of people who love animals and understand the pain of losing one — and we would never intentionally cause further upset.
The CPC Team
Disgusting service from start
Disgusting service from start, not been able to get in contact and no replies via email, also accidentally rang another pet cremation service in Sheffield and they stated that cpc have been having technical difficulties for three years! What’s a shoddy company causing more stress and upset and this already distressing time, where is my pets ashes I want them back today not in another 3 weeks !!!!!
29 mei 2025
Review zonder uitnodiging
Antwoord van CPC
We are very sorry to hear that you're feeling this way during such a difficult time. The loss of a pet is deeply upsetting, and we understand how important clear communication is throughout this process.
We’d like to clarify that during our recent technical outage, we regularly posted updates on our website, social media channels, and voicemail system, keeping all clients informed about the situation and next steps.
We also advised that email response times would be up to 72 hours during the outage due to system limitations. We apologise if this delay added to your distress — our team was working tirelessly to manage each case with care.
Importantly, we clearly communicated that all pets received would be cremated as requested, and that ashes would be securely stored until services and communications resumed.
Regarding the comment reportedly made by another crematorium: we will not speculate on the motivations behind this statement, but we do consider it inaccurate, unprofessional, and not reflective of our standards or service. We believe such remarks say more about the source than they do about CPC.
If you would like to discuss your individual case, please contact us directly at via email or phone (our communications services were fully restored last week), and we will be happy to assist you in tracking the status of your pet’s ashes and ensuring a dignified return.
Thank you for your patience and understanding.
Regards
The CPC Team
Vivian was absolutely amazing from…
Vivian was absolutely amazing from start to finish
You could tell she was passionate about her job and really understood completely the pain for which pet owners go through when losing there companion
It's people like her that make it more bareable on the day
The final farewell for my Amber was amazing
I can't thank you enough xxx
Strongly recommended
Absolutely perfect for my girls send off
17 mei 2025
Review zonder uitnodiging
Antwoord van CPC
Thank you so much for your incredibly kind words. We’re truly grateful you took the time to share your experience. Vivian will be deeply touched to know the care and compassion she showed made such a difference during such a heart-breaking time. Saying goodbye is never easy, but we’re honoured to have been able to support you and give Amber the beautiful farewell she deserved. Your recommendation means the world to us. Sending you our warmest thoughts. 💛
I stipulated twice that I did not want…
I stipulated twice that I did not want my dogs ashes posted and that when he is ready I will collect him. I thought it very cold and undignified to have ashes sent in the post. I couldn’t believe it when I opened the door to a van driver holding my dogs ashes upside down. I would not recommend this company due to this big error/mistake. They apologised for their mistake but as I said it cannot be reversed.
9 mei 2025
Review zonder uitnodiging
Antwoord van CPC
Thank you for taking the time to share your experience, and we’re truly sorry for the distress caused at such a painful time. We fully understand how important it was for you to collect your dog’s ashes personally, and we deeply regret that your wishes were not honoured.
For certain veterinary partners, including PDSA, it is standard practice for ashes to be returned by courier to ensure a prompt and reliable service. However, we absolutely recognise that you made a specific request to collect the ashes in person. Sadly, on this occasion, that request was not communicated to the relevant department clearly enough, and we take full responsibility for the upset this has caused.
Warm regards
The CPC Team
Amanda at Cambridge CPC is the goddess…
Amanda at Cambridge CPC is the goddess of comfort in her loving tone. She shown such understanding blocking the job description out where her passion/bond was the frontline! Although a misundertanding occured in the communication yet she made me feel I had attending my cat’s cremation as well as the happy satisfying smile when I stated my cat left my arms so this was my comfort. Heartfully thank you Amanda! God bless your soul!
10 mei 2025
Review zonder uitnodiging
Antwoord van CPC
Thank you so much for your heartfelt words. We’re deeply grateful you felt comforted by Amanda’s care—your message means the world to us and to her.
The CPC Team x
To start I wouldn’t even give this…
To start I wouldn’t even give this so-called company one star xx after paying for a personal cremation and ashes returned in the casket this uncaring useless company first lost my boy cat then rang to say they’d found him and would return him in a few days. This felt suspicious to me I didn’t believe them . Then when we finally found out where he was he’d be scattered with other ashes😡 They are now blaming vets and the vets have blamed them saying this has happened before!!!
We have nothing only paw prints of our beloved cat of 15years who was so loved by all of our family
I have now got to tell my grandkids he isn’t coming home 🥲
Just coming out of hospital to this unbelievable news is heartbreaking
We have lost him twice how can anyone do this?
The condolences we got was and offer of a refund 😡
We don’t want anyone else to go through what we have!!!! Avoid this company this has to stop 🛑 May I add I’ve just read so many bad experiences on the reviews
My heart goes out to all I know exactly how you feel ❤️
23 april 2025
Review zonder uitnodiging
Antwoord van CPC
Dear Ms Gibbs
We are very sorry to hear of your experience and would like to offer our sincere condolences for the loss of your beloved cat.
We would like to clarify that we can only carry out the cremation service as instructed by the veterinary practice from where your pet was collected. If a communal cremation was requested by your veterinary practice, that is the service we are obligated to provide. We do not make decisions about the type of cremation — these instructions come directly from the veterinary team acting on your behalf.
Additionally, when we collect from charity-based veterinary practices, pets are sometimes released to us before the owner has had an opportunity to make direct contact with us. In these situations, it is possible that a cremation may have already taken place before we are informed of a change in wishes, as we are unable to hold pets in storage for long periods.
We would also like to clarify that we do not scatter ashes. In a communal cremation, token ashes are respectfully interred together, not scattered.
Without further details (such as your pet’s name or dates of service), it is difficult for us to investigate this fully. However, based on your description, it appears there has been a misunderstanding or an error in the original cremation request made by your veterinary practice.
Please know that we take any concern regarding a pet’s aftercare extremely seriously. We work very closely with veterinary practices to ensure that the correct wishes are followed. We regret that in this case, there appears to have been a breakdown in communication which has understandably caused you significant distress.
We welcome the opportunity to discuss this with you directly and provide any information we can to support you. Please contact our customer care team at 01763 207700 or info@cpccares.com.
Again, we extend our heartfelt sympathies during this difficult time.
Absolutely disgusted with CPC Doesn't…
Absolutely disgusted with CPC Doesn't Care.
I had my boy cremated through them and because he passed late on a Thursday night he was collected on a Friday morning.
Due to the unexpected turn of events that Thursday where we went from a happy normal day to the worst you can imagine, I was in total shock. I spent the weekend trying to get hold of someone to get the extra keep sakes I needed. When I finally got hold of someone on the Monday, I was told he was cremated on the Saturday, really odd you would cremate on a weekend when unreachable.
When I got his ashes back & I was going through the stuff in the box. I discovered the card with the cremation details. He'd actually been cremated on the Friday, meaning I was lied to on the phone & I stood no chance of getting any of those keepsakes even if I got through on the Friday.
I paid for an individual cremation, but I question that considering the speed they were willing to just get it over with.
I would heavily suggest not using these people, and use an independent place that will take the time to help you get these things before it's too late.
And to CPC Cares, maybe contact the owners ahead of a cremation to ensure we have everything we need from our pets before you cremate them. It's not that hard, you have an army of call centre staff. Use your brains a little
7 april 2025
Review zonder uitnodiging
Antwoord van CPC
Dear James
We’re truly sorry for your loss. Losing a beloved companion so suddenly is heartbreaking, and we understand this has been an incredibly difficult time for you.
We would like to look into this thoroughly, but without any details such as your pet’s name, the referring practice, or the date of cremation, we’re unable to verify or clarify what happened. If you can provide this information, we will gladly investigate and respond to your concerns directly.
Regarding keepsakes such as paw prints or fur clippings—these must be arranged before a pet is collected. Unfortunately, once your pet is in our care, it’s not possible for us to provide them. Did you email us at all when you were not able to get through?
Our crematoriums operate seven days a week to ensure timely individual care. Our phone lines are open Monday to Friday from 08:30 to 17:30 and Saturdays from 08:30 to 15:30, and we always aim to be as accessible and supportive as possible. We don’t have an “army of call centre staff,” but rather a small, dedicated team of experienced cremation advisors who genuinely care about the families we help and we’re sorry if the information you received over the phone on Monday was unclear or caused further distress.
We appreciate your feedback, and if you’re able to provide more details, we’d welcome the chance to review this fully and respond accordingly.
Warm regards,
The CPC Team
Thank you cpc
Things don’t start off to well at the beginning but this was rectified very quickly, very quick service and we didn’t have to wait long to receive the ashes the casket was nice with the name plague had a nice touch to it . All received in very good condition at a reasonable price, thank you cpc for everything
21 maart 2025
Review zonder uitnodiging
Antwoord van CPC
We're sorry to hear things didn't start off as expected, but we're glad to hear that the issue was quickly resolved. We're happy that you were pleased with the service, the casket, and the overall experience. Your kind words mean a lot to us, and we appreciate you choosing CPC. Thank you for your trust and support!
I would like to give the greatness of…
I would like to give the greatest of thanks to Debbie at CPC Tewkesbury. She made accommodations for me to see my beloved Indie early. Debbie gave me all the time I needed with Indie and gave me items of Indie that I'll treasure forever. The whole experience was great closure to the sudden passing of Indie and my girl is finally home.
21 maart 2025
Review zonder uitnodiging
Antwoord van CPC
Thank you so much for your kind words. We're so glad to hear that Debbie could support you during such a difficult time and provide you with the closure you needed. We're honoured to have been part of your journey with Indie, and we hope the items you received bring you comfort and lasting memories. Our thoughts are with you.
Warm regards
The CPC Team x
Outstanding service
Ruben & Vivienne and the team went out of their way to support me with the cremation of my dog Scout, and today my cat Lily with a leveI of care & consideration that made the whole process bearable. They understand the chaos of the grieving process and treated myself and my beloved pets with dignity & respect at all times. Watching the smoke from the beautiful gardens really helped me to process my grief and the little swallows that circle above during cremations reassured me that their spirits had ascended. So highly recommended that I travelled all the way from Cornwall to them for Lily’s cremation today. And I attended, so I’m able to bring her ashes home with me in a few hours. Thank you so much for the excellent service you provide. Truly outstanding. Don’t go anywhere else.
12 maart 2025
Review zonder uitnodiging
Antwoord van CPC
Dear Eleanor
Thank you for your kind words and for placing your trust in us for both Scout and Lily’s cremation. We’re so glad that Ruben, Vivienne, and the team were able to support you during such a difficult time. It’s truly meaningful to hear that our gardens and surroundings brought you some comfort, and we appreciate you traveling from Cornwall to be with us.
Your recommendation means a lot, and we’re grateful to have been able to help. Wishing you all the best.
Warm regards
The CPC Team x
Today 22nd February 2025 l lost my…
Today 22nd February 2025 l lost my sweet fur baby chihuahua “ crystal” she was a fighter, having many health issues, a very sad day, however the PDSA@ Pistea , were amazing, she was treated (as was myself) with kindness and care, l was given a leaflet from a pet crematorium called CPC in Cambridge, the lady l spoke to “ Vivien “ was so understanding and and she gave me some good advice how to deal with my other two chihuahuas, who are missing their sister so much, l would definitely recommend them for anyone considering who to contact when their pets have passed away . Thank you ❤️
22 februari 2025
Review zonder uitnodiging
Antwoord van CPC
Dear Estelle
We truly appreciate you sharing your experience during such a difficult time.
We are incredibly grateful for your kind words about Vivien—she is truly dedicated to supporting families through these moments, and we will make sure she knows how much her compassion meant to you.
Your other two chihuahuas must be feeling the loss too, and we hope that Vivien’s advice brings some comfort to them as well. If you ever need any further support, please don’t hesitate to reach out.
Thank you for your recommendation and for trusting us with Crystal’s final journey.
With deepest sympathy,
The CPC Team x
We lost our beloved Taz on 20th…
We lost our beloved Taz on 20th January. We paid this company on 22nd and he was collected on the 24th.
We have had zero contact from this company since I paid them on the 22nd and still do not have Taz back.
I have tried calling them several times a day on been on hold for over 40mins with no response.
I need to know what as happened to my cat and my money.
22 januari 2025
Review zonder uitnodiging
Antwoord van CPC
We are deeply sorry for the distress this situation has caused you. Unfortunately, due to an internal error within our Cremation Advisor Team, Taz’s documentation was left in a pending status, which resulted in his ashes not being released as expected. We sincerely apologise for this mistake and for the lack of communication before now. However we have attempted to contact you numerous times without success.
Please rest assured that this has now been fully rectified, and Taz’s ashes will be released to you today. If there is anything further we can do to support you, please don’t hesitate to reach out to us directly.
Once again, we apologise for any additional pain this has caused during such a difficult time.
Kind regards
The CPC Team
Such a difficult time made a little…
Such a difficult time made a little easier due to the warmth and compassion shown by cpc . From losing my loyal wonderful German shepherd boy arnie to him coming home was made that bit easier knowing that the empathy shown from cpc meant that Arnie would be looked after. I contacted cpc following Arnies passing and spoke to a lovely lady called Lesley who was warm and empathetic to our needs and ensured that everything was done in a warm empathetic manor. He was collected and returned to us in a timely manor and every detail was given the same compassion start to finish. Arnie came home a few days later carefully delivered by the courier who also showed compassion due to the labelling of the contents of the package . I am so grateful to cpc for looking after my beautiful loyal boy in a way that we all expect to be treated. Arnie is home now where he belongs thank you so much Lesley and all at cpc you made this very difficult time a little more bearable.
7 februari 2025
Review zonder uitnodiging
Antwoord van CPC
Dear Anita
Thank you so much for your kind and thoughtful words. We are truly sorry for your loss of Arnie, and it means so much to us that we could bring you even a little comfort during such a difficult time.
The team will be touched to hear how much their care and compassion meant to you.
Arnie was clearly so loved, and we’re honoured to have been able to support you in bringing him home.
Sending you our deepest sympathies and warmest wishes. ❤️🐾
The CPC Team x
Highly recommend
The CPC staff was kind, understanding, & very easy to work with. Most important to me, they were incredibly respectful with my best friend. Overall, it was a professional & great experience given the circumstances.
8 februari 2025
Review zonder uitnodiging
Antwoord van CPC
Thank you for your kind words. We understand how difficult this time can be, and we’re honoured to have been able to support you with care and respect. Your best friend was truly special, and we’re grateful to have been part of their journey.
Kind regards
The CPC Team x
Sensitive and quick service
It was a little difficult to get through at first, which as we were already feeling upset did make things a little more stressful. We were told this was due to new phone lines causing problems and we were then given a direct dial number which solved that problem. Once we got through the staff were very considerate and helpful and things were arranged very quickly and sensitively to suit our needs.
22 januari 2025
Review zonder uitnodiging
Antwoord van CPC
Thank you for your feedback. We're sorry for any initial difficulty in reaching us, especially at such a difficult time. We appreciate your patience as we resolved the phone line issues, and we're glad that our team was able to assist you with care and sensitivity.
Warm Regards and sincere condolences for your loss.
The CPC Team x
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.