Intuit Credit Karma US Reviews 

Maybe it's the curse of Intuit, but Credit Karma has turned to crap. The website use to be much more straight forward. Arrive there, see my scores right up front with a few pie charts, and done. Now you have to go through extra steps because they really want you there to sign up for credit cards. They're even using all kinds of email methods to get you to log in, like completely lying about your scores. For example, I just received some kind of BS congratulatory email that my score shot up like 132 points when in fact, it DROPPED 75 points because of a large CC purchase. Sleazy tactics. Hope they die off and take their scores with them.

Credit Karma, is holding my funds hostage. I terminated my cell phone carrier. Credit Karma will not allow me to access my account without a phone number, even tho it sends an access code to my email, it defaults to asking for a number again, it suck in a loop. Without a phone number. I can't make any purchase or ATM withdrawal to buy a new phone to access my account, I can't buy gas or food at the grocery store, it declines. When I do get someone on the phone, only to be put on hold and hung up on.

First, they said no "hard credit pull". It was the first thing they did. We have very good credit, make excellent income, told by Credit Karma that we have an excellent chance of getting this card. Nope, Declined.
This looks like a SCAM to me.
Beware!!

constantly try to log on, now I dont get a code texted. Contact customer via email multiple times because a new address was added. They email back that I havent tried to contact them recently. It's nothing but a bot that has no intelligence. At least they have some offers for cards, but the logon and customer service is totally flaky. I have no choice but to ignore their warning emails, because there is nothing to be done.

About a year or so ago I clicked on the advertised options on the Credit Karma app for personal loans to pay off debt. I eventually decided on a loan. The loan itself is fine, but since then I have received anywhere from 5 to 18 calls per day, in addition to texts and emails. I keep getting offers in the same price range as those I was researching. I have blocked over 300 numbers, yet they keep calling with a new number. They call during my runs and while working out, every day, which stops my podcasts, music or audio books. They call while I’m driving, every day, which stops my podcasts, music and audio books. I’ve called them both to remove me from any and all lists. I’ve contacted the FCC and had all marketing blocked and removed with my info. Nothing has changed. I seem to be on a permanent list now, and the calls won’t stop.

I’m writing to report the issue so others will understand what you’re getting, even if you simply just do a search to see your options you may be put on these call lists. I’ve had the same cell phone number for over 20 years, since the military, and I’m considering changing my number. Getting on average 12-15 calls a day for almost a year is super frustrating. I can’t be on a call with family without receiving a marketing call for a loan. I can’t listen to music in my house without it being interrupted with a marketing call. If I reject it, they call right back. Try going for a run and having to restart a podcast 4 times while running because someone is calling trying to sell you a loan.

I told both Credit Karma and Upstart that if they do not stop, I will start matching each call with a review online stating my experience. So here I am. This is my experience with these two companies. I’m not sure which one sold my info or is using my info for marketing (likely both), but I’m putting it on both until it’s resolved. You’ll see this review in other places as well, as I’m making it a daily effort to put it out there.

The emails are clickbait for CK to make fees for credit card ads--I received a "fraud alert" email and clicked on the CTA to see what it was, but there was no "alert". The blue CTA at bottom of the credit report review page (the button is the same component pattern as the other buttons on the page), below a credit card ad, states "Continue", which led me to think there was more to the report (like perhaps something about the alleged "fraud alert" that compelled me to come to this page in the first place). However, it kicked me over to the credit card's application page, for which Intuit/CK undoubtedly gets a clickthrough fee from the credit card co. So it's what's known as a DARK PATTERN in UX design and is deceitful. What a waste of time!

I have been using them for almost 10 years now and have never had an issue with the website, app, services, or anything.

The customer service is horrible. They trick you into thinking you can apply for loans at certain rates and then come back with a higher rate after they hard pulled your credit. Never click apply on Credit Karma cause you’re only hurting yourself.

Outstanding odds means nothing. Don't trust Credit Karma. With a exalent score I was declined by Wells Fargo. I have waited for a month for Credit Karma for a reason I'll have to live with a decline with almost an 800 score. Credit karma is known for this. Don't use or allow any contact with this losser company.

Credit karma is terrible had me apply for a guaranteed card credit card... Lol didn't get it... They said will give you a $50 gift card if you do not get the card . Denied and credit karma didn't give me a $50 card .. liars!!!! Liars , lowlifes steering people in wrong direction then lying.. but they get away with it as usual consumer rights are great .. i love getting scammed ripped off every other day... By walmart , home depot credit karma CVS walgreens Publix PRICE GAUGING .... Getting AWAY WITH IT.. BUT IF I DID THAT OH SHT GOING TO JAIL.. THEN U GET RIPPED OF BY THE COUNTY AND STATE.. END UP HOMELESS SERIOUSLY... MESSED UP .. STAND UP!!!

Could not log in, tried all solutions suggested by HELP, but nothing worked. I unfortunately spent a couple of hours looking for help, but there is no way to talk to a real person to get help. If the help page doesn't have your problem listed, it goes into an endless loop that no matter what you try, it sends you back to the same worthless help page. There are no people servicing the products, only prerecorded AI on the phone and AI links on the site. Other companies offer similar products with real people available when you need help. I recommend skipping the frustration of Intuit products and choosing a better solution.

They are very dishonest. They have no problem blowing up your adds in advertising but these advertisements make no sense. These are terrible adds . They are trying to sell what they cannot bring about. Sincerely me.

Tried to change my phone number and they want a dollar from my bank account. Credit karma sucks

I keep getting these emails from CK that there has been a change to one of my reports (Note added to closed account or balance increase on open account) and to click on a link to take me to a place where I can review those changes and file a report if I need to. I click the link and I'm taken to my home page with a message of: There have been NO changes to your report. CK chat tries to explain that CK does not automatically update as soon as a credit report does. If not, then how does CK know that there has been a change to my report? And if they can be detailed enough to state which account it was why does that info suddenly disappear when I follow their link? This company has become more hassle that it is worth. What a freaking joke.

Intuit came in and ruined credit Karma.
It used to be my credit score reviewer app and site.
After the intuit, it is one of the most problematic credit score viewer and builder app.
The amount of hard inquiries u got hit with is bad.
They keep suggesting cards , insurance and loans.
Mostly, u git hit with hard inquiries.
The suggestions they mark as intuit approval guranteed have the worst APRs.
So. My advice. Pick the credit bureaus them selves and avoid the hassle.

I’ve spent hours and hours trying to get them to fix a glitch in THEIR system but just wasted 3 days as they dont care and will DO ABSSOLUTELY NOTHING to9fix their own system. sent 30 emails back and forth they state they do not have a tech dept and the idiots just send the same worthless

CK will have you thinking your credit score is good, but CK vantage score is actually lower than my fico score! The score lenders actually use. CK IS A JOKE. They just want you get credit cards. They offer no assistance at all. Lenders rarely use vantage scores so what’s the point!

It makes it apply to cards, they run credit and my low score. Very bad experience with Credit Karma. The worst.

I’ve used Credit Karma for years, but my recent experiences have been nothing short of frustrating. On multiple occasions, their “Karma Guarantee” was not honored, even when I followed the process exactly. Instead of taking responsibility or working toward a fair resolution, their responses were canned, dismissive, and simply pointed me back to the fine print.

When I expressed my concerns respectfully, they didn’t engage meaningfully — just sent generic policy explanations. This has happened more than once in a matter of months, which shows me that the issue isn’t an isolated incident but a pattern.

To make matters worse, when I tried to address the problem during an application, their platform would glitch, forcing me to start over or complete the process outside of Credit Karma — effectively voiding the guarantee.

I’ve now closed my account and will find my credit score and offers elsewhere. It’s clear to me that Credit Karma takes loyal users for granted, and I can’t recommend them to anyone looking for reliable, customer-focused service.

Credit Karma refused to settle my dispute after providing all necessary information stating the item was returned to sender via usps due to invalid address.. causing me to close account all together. I will also say having this banking institution caused me to get sued twice by lvnv funding.. do not dispute anything on their site as it shows the creditor you are active and have knowledge of debt