I bought paint from Crown in Stirling. It was clearly old stock as the pigment had solidified at the bottom and would not mix as it was rock hard. I phoned to ask why are they selling such cra... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I would personally recommend Mandy at crown Doncaster branch, she was soo helpful with her advice on helping us pick colours for our full bungalow renovation. She listened to our ideas and came up... Toon meer
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Made several visits for tester pots, to Radcliffe Road branch , always patient and helpful. Final decisions made , orange paint ordered, delighted with result. Would recommend anyone to look no furthe... Toon meer
Bedrijf heeft geantwoord
The level of service in the Charlton store is absolutely fantastic. Special praise must go to Alicija who was very knowledgable, incredibly friendly and patient with my requests for help. The centre... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Crown Decorating Centres
Geschreven door het bedrijf
Premium quality Professional and DIY paints, accessories and decorating equipment from Crown Decorating Centres, available in-store and online.
Quality interior and exterior paints, including Crown Trade, Crown and Sandtex.
Search for your local store here.
Add a splash of colour to exterior wood with Sadolin paints, stains and varnishes.
Shop our extensive range of paints, accessories, tools and equipment.
Contactgegevens
Hollins Road, BB3 0BG, Darwen, Verenigd Koninkrijk
- 0330 024 0309
- Crown.CRM@crownpaints.co.uk
- www.crowndecoratingcentres.co.uk
4,3
Uitstekend
710 reviews
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Heeft 95% van zijn negatieve reviews beantwoord
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I have not received the product
I have not received the product and still have not received a response as to why it has not been delivered. Service is very poor
25 december 2025
Antwoord van Crown Decorating Centres
Hello, please can we ask you to contact our customer care team on: customer.care@crownpaints.co.uk as we can look into this straight away
St Helens- Ronnie
I spoke with Ronnie at the St Helens store. Great bloke, very knowledgeable and would be happy to go back to him in the future.
23 december 2025
Review zonder uitnodiging
Antwoord van Crown Decorating Centres
Thank you so much for taking the time to leave a review, we will pass on your feedback
Antwoord van Crown Decorating Centres
Thank you so much for taking the time to leave a review
Antwoord van Crown Decorating Centres
Thank you so much for taking the time to leave a review
GUYS AT SWANSEA BRANCH 1ST CLASS
GUYS AT SWANSEA BRANCH 1ST CLASS. Dave. Andrew Scott Ltd
18 december 2025
Review zonder uitnodiging
Antwoord van Crown Decorating Centres
“Thank you for your feedback — it is greatly appreciated. Your comments have been forwarded to the store and their regional manager.”
Well done to Tom and all the staff at…
Well done to Tom and all the staff at CDC Shawfield Glasgow, always go that extra mile to get what you're looking for, well done guys.
15 december 2025
Review zonder uitnodiging
Antwoord van Crown Decorating Centres
Thank you for your feed back it is most appreciated and your comments have been forwarded on to the store and their regional manager
delivered on time good service went…
delivered on time good service went in the wellingborough branch so unhelpful did not loo as if they wanted to serve walked the other way
10 december 2025
Antwoord van Crown Decorating Centres
Thank you for your review, your comments will be forwarded to our Wellingborough CDC
Howncan crown paint be more expensive…
Howncan crown paint be more expensive at a criwn decorating centre than other diy stores ?
26 november 2025
Simply the best
As another busy year comes to end an end, just wanted to say thanks to Scott and the lads at Crown Bolton. Always greeted with a smile and great banter, they have a brilliant knowledge of crown products and always happy to give advice and always happy to go that extra milr, thanks Lads😜
13 december 2025
Review zonder uitnodiging
Antwoord van Crown Decorating Centres
Thank you for your feed back it is most appreciated and your comments have been forwarded on to the store and their regional manager
Great service
As a DIYer I searched online for the product I wanted and found the best deal on the Crown Decorating centre website. I ordered and paid online and collected the next working day without any wait whatsoever.
Lovely people at the centre.
6 december 2025
Antwoord van Crown Decorating Centres
Thank you for your comments
Fantastic customer service in Charlton
The level of service in the Charlton store is absolutely fantastic. Special praise must go to Alicija who was very knowledgable, incredibly friendly and patient with my requests for help. The centre is very well stocked and easy to navigate too. Having someone as good as Alicija sets Crown Decorating Centres apart from the 'big sheds' like B&Q and Wickes where personal service is almost non-existent. She is a credit to your business, which is a rare thing in today's trade and retail market. Highly recommended indeed.
6 december 2025
Review zonder uitnodiging
Antwoord van Crown Decorating Centres
Thanks you for your comments, I forward them on to our Charlton CDC
Ronnie at the St Helens shop went above…
Ronnie at the St Helens shop went above and beyond. Was really helpful a true asset to the team. Thank you Ronnie.
6 december 2025
Review zonder uitnodiging
Antwoord van Crown Decorating Centres
Thank you for your comments, I will forward them to our St Helens branch
A good all round service
Ease of ordering on line along with very helpful and friendly staff when collecting my order.
27 november 2025
Antwoord van Crown Decorating Centres
Thank you for sharing your feedback about your online order and your visit to the store.”
Antwoord van Crown Decorating Centres
Thanks you for your review
Antwoord van Crown Decorating Centres
We are sorry you are still waiting for your order, can you please email your order number to customer.care@crownpaints.co.uk, so we can look into this for you.
Antwoord van Crown Decorating Centres
Thank you for sharing your feedback about your visit to the store.”
Goods not delivered and no refund received.
Goods have not been delivered and a refund advised by Crown as being made to my account due to Crowns delivery van having an issue hasn't been received.
I have given this a full 2 weeks after the due delivery date and with no results to emails to the branch and Crown head office before posting this review on 25/11/25. Oh apart for a second prompting me to do a review!
The Crown Paints invoice issued on 06/11/2025 following the order states "Delivered on Monday, 10 November 2025" So it seems Crown think they can predict the future. Perhaps a due date for delivery would be more appropriate.
Update 09/12/2025, still chasing Crown, no goods, refund or a reply from their Stirling Branch or advised email addresses for information and complaints. Finally I got my money back on 11/12/2025, no communication from Crown.
The response from Crown asked that I send an email, if they had read my comments above and checked their emails they would have seen that I had already emailed their customer care address, I did include the order number and all relevant details. I also emailed their info email address and received a read receipt. My opinion remains unchanged.
6 november 2025
Antwoord van Crown Decorating Centres
We are sorry to hear of the issues you have had with your on-line order via our CDC in Stirling, if you can please email your order number and details to customer.care@crownpaints.co.uk we will look into this for you.
Sent me the paint I wanted!
13 november 2025
Excellent customer service
Excellent customer service , they sent my paint via a private delivery at no extra cost . Really helpful
31 oktober 2025
Antwoord van Crown Decorating Centres
Thanks for leaving such kind words. We're thrilled you had a great experience
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