C S Heating&Plumbing Reviews 

690
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Roland turned up at the agreed time, he very quickly diagnosed and fixed the problem and was very pleasant and chatty whilst he did it. He then checked the boiler operation out and also checked my CO... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After our boiler was giving us so much trouble we invested in a new boiler supplied and fitted by CS heating.the engineer called Ryan came first thing Friday, done a great job,explained all the settin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

CS Plumbing replaced a leaking shower. We wanted a complete replacement which involved levelling the floor, installing a new shower tray, glass walls, new piping and using high quality materials. Ev... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We are really happy with the result of the work done on our persistently leaky shower. We were extremely impressed by Lee’s work, which was thorough and painstaking. We are confident that this, the th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Loodgieter

Geschreven door het bedrijf

A warm home, bathroom fittings that work and hot water when you need it. We think that is something everyone deserves. We always answer the phone We arrive on time Explain the work before we start and do the best possible job for a fair price. We’ll never charge for work that isn’t needed We will leave your home clean and tidy. From 24-hour emergency call-outs, to boiler installations and servicing, to complete bathrooms you can trust our friendly, experienced team of qualified engineers to look after you.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

690 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(690)

23 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent service

This company was recommended to me by neighbours. Very prompt and quick call out for broken boiler. Michael very helpful, found the replacement part, collected and installed it. He also gave me a quick lesson on how to work the boiler as I’ve just moved in! I will certainly use them again and will take out their maintenance contract which seems very reasonably priced for the service offered. Excellent all round!

1 augustus 2025
Review zonder uitnodiging
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Antwoord van C S Heating&Plumbing

Mrs Lyne,

Thank you for your generous review. We are pleased to hear that Michael went above and beyond your expectations and we will pass on your comments to our team.

Regards
Paul
CS Heating

Beoordeeld met 5 van de 5 sterren

Rapid response

Rapid response. Have used this company for many years, always quick to come out to solve whatever problem I have. Phone & engineers ALL polite, courteous and very helpful

4 augustus 2025
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Antwoord van C S Heating&Plumbing

Helen,

Thank you for your kind words. We will pass your comments on to our team and look forward to working for you again in the future.

Regards
Paul
CS Heating

Beoordeeld met 5 van de 5 sterren

Calm, knowledgeable, assured and experienced

Andy visited us yesterday for early diagnostics and he arrived again today and fixed our long dysfunctional heating and hot water - which had been seen by two engineers from other companies previously - all without a fix.
Andy exuded the calm, knowledge, assuredness and experience you expect from a professional and fixed it! A credit to CS Heating & Plumbing Ltd.!
Obviously I wholeheartedly recommend.

23 juli 2025
Review zonder uitnodiging
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Antwoord van C S Heating&Plumbing

Dear Anthony,

Thank you for your 5 Star review.
We are so pleased to hear how happy you were with the level of service that you received.
We will be sure to pass your feedback onto the engineer Andy who attended your property to carry out the works :)

Kind Regards
Emma
C.S Heating

Beoordeeld met 5 van de 5 sterren

Quick & Professional.

Quick & Professional.
I managed to put a nail through a pipe when fixing a squeaky floorboard!!
Emailed company late evening. CS Heating called early next day arranged for a plumber that morning!
Michael arrived fixed the pipe,no fuss, no messing around a true professional. Thank you very much .

17 juli 2025
Review zonder uitnodiging
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Antwoord van C S Heating&Plumbing

Dear Jennifer Scanlon,

Thankyou for you lovely 5 Star review, we are very pleased to hear how happy you were with the service you received, we will be sure to pass on your feedback to Michael and the rest of the team. We look forward to working with you again in the future should you need us.

Kind Regards
Emma
CS Heating & Plumbing

Beoordeeld met 5 van de 5 sterren

So efficient and organised

So efficient and organised - we needed a Landlords Gas Safety Certificate promptly and they were straight on the case. We will definitely use them for all our properties in their area going forward. Great service

15 juli 2025
Review zonder uitnodiging
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Antwoord van C S Heating&Plumbing

Dear Cutomer,

Thankyou for taking the time to leave us a 5 star review, we are so pleased to hear how happy you were with the service you received from us and we are looking forward to working with you in the future.

Kind Regards
Emma
CS Heating & Plumbing

Beoordeeld met 4 van de 5 sterren

A good repair

I was very pleased with the completed repair, as our bathroom toilet was now operating efficiently and effectively. However, since one of the necessary parts was unavailable, a second visit was required with a different engineer. Both engineers were helpful. We were pleased with the quality of the repair.

11 juli 2025
Review zonder uitnodiging
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Antwoord van C S Heating&Plumbing

Steve,
Thank you so much for updating your review and sharing your experience with us!

We're really pleased to hear that your bathroom toilet is now operating efficiently and that you were happy with the quality of the repair. We appreciate your patience while we sourced the necessary part and arranged a follow-up visit, and we're glad both of our engineers were helpful throughout the process.

Your feedback helps us continue to improve, and we hope to provide an even smoother service in the future. If there's anything else we can assist you with, please don’t hesitate to reach out.

Regards
Paul
CS Heating & Plumbing Ltd

Beoordeeld met 5 van de 5 sterren

Bathroom Refurbishment

We are very pleased with our new bathroom and it has been admired by all our visitors.

Dean and everyone else who worked on our refurbishment were very proficient, nothing was too much trouble and they left the bathroom clean and tidy every day.

We would have no hesitation in recommending C&S for any similar bathroom projects.

9 juni 2025
Review zonder uitnodiging
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Antwoord van C S Heating&Plumbing

Dear Laura Darby,

Thankyou for taking the time to write this 5 star review for Dean, we will be sure to pass on your comments to Dean and the rest of the team.

We look forward to working with you in the future

Kind Regards
Emma
CS Heating & Plumbing

Beoordeeld met 5 van de 5 sterren

Highly recommend

The team started by having great patience with us choosing a new bath. The quote was reasonable and the organisation between the bath supplier and CS as the fitters, was perfect and made life very easy. On the day the work was done professionally, excellently and the finish was superb. A return visit to complete the work was needed and this was arranged straight away and also carried out brilliantly. We are so thrilled with the result and the finish and care taken was superb. All staff were really friendly, professional and courteous. We would highly recommend CS H&P for any bathroom changes, or fittings. Thanks team.

20 juni 2025
Review zonder uitnodiging
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Antwoord van C S Heating&Plumbing

Dear Oliver Family,

Thankyou for your lovely 5 star review, we will be sure to share your lovely comments with Harry,Jon, Ben L and the rest of the team. We look forward to working with you in the future should you need us.

Kind Regards

Emma
CS Heating & Plumbing

Beoordeeld met 5 van de 5 sterren

Highly Recommended Company

We are really happy with the result of the work done on our persistently leaky shower. We were extremely impressed by Lee’s work, which was thorough and painstaking. We are confident that this, the third attempt during our seven year long quest to cure the leak, will be successful. We were very pleased with the protective measures he took to protect our property from any possible damage.. We highly recommend both Lee and CS Heating and Plumbing.

27 juni 2025
Review zonder uitnodiging
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Antwoord van C S Heating&Plumbing

Dear Genessa West,

Wow what a lovely review!
We can not thank you enough for your feedback and your custom.
We will be sure to share your wonderful feedback with Lee and the rest of the team.
We are glad you wouldn't think twice to recommend us and we look forward to working with you again in the future.

Kind Regards
Emma
C.S Heating

Beoordeeld met 5 van de 5 sterren

The engineer Michael was courteous

The engineer Michael was courteous, arrived on time and did a great job, keeping me informed as to what he was doing and explaining what he found.
Highly recommend

23 juni 2025
Review zonder uitnodiging
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Antwoord van C S Heating&Plumbing

Good Afternoon,

Thankyou for your lovely 5 star review, we will be sure to pass on your comments to Michael and the rest of the team.

Kind Regards
Emma
CS Heating & Plumbing

Beoordeeld met 5 van de 5 sterren

Professional but caring service.

This week has been quite an experience albeit a very satisfying one with CS Heating & Plumbing.
I needed a heating company to ensure that my boiler and plumbing was taken care of on a regular basis and after reading some of the reviews on CS I decided to contact them. Right from the start I knew I had chosen the right company from the first phone call which was answered immediately by Emma who was friendly, considerate and professional.
An assessment visit was arranged and then carried out professionally and on time by Andy. There were a few works that were needed to bring the system to the required level of acceptance, and this was arranged for just two days later with Michael who again arrived well within the given time, and he was really helpful and explained exactly what he would be doing. Another really good experience which made me feel my heating was in good hands. Professional but caring.
Everything done within the week and I couldn't be happier with my overall experience of this company. Just wish we could have this sort of service from other businesses.
Thank you everyone at CS Heating for your great service.

12 juni 2025
Review zonder uitnodiging
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Antwoord van C S Heating&Plumbing

Good Morning Shelia Finn,

Wow, thankyou for your lovely 5 star review, we are so pleased to read your lovely comments about the team, we will be sure to pass on your feedback to the engineers who attended and the rest of the team. We look forward to covering your heating and plumbing for years to come.

Kind Regards
Emma

CS Heating & Plumbing

Beoordeeld met 5 van de 5 sterren

First class service from Michael

First class service from Michael and the CS Heating out of hours team. Prompt efficient and friendly. Couldn’t ask for more when I really needed it. Highly recommend

24 mei 2025
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Dear Consumer,

Thankyou for your 5 star review, we will be sure to pass on your comments to Michael and the rest of the team.

Kind Regards
Emma
CS Heating & Plumbing

Beoordeeld met 5 van de 5 sterren

Andy was a lovely helpful engineer

Andy was a lovely helpful engineer

14 mei 2025
Review zonder uitnodiging
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Antwoord van C S Heating&Plumbing

Good Morning Lesley Rodda,

Thankyou for your lovely 5 star review, we will be sure to pass on your feedback to Andy and the rest of the CS Team.

Kind Regards

Emma Card
CS Heating & Plumbing

Beoordeeld met 5 van de 5 sterren

We were informed of arrival beforehand…

We were informed of arrival beforehand and work done well

29 april 2025
Review zonder uitnodiging
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Dear Anne-Lise Madden,

Thankyou for your 5 star review and comments, we will be sure to share your feedback with the team and look forward to working with you again in the future.

Kind Regards

Emma
CS Heating & Plumbing

Beoordeeld met 3 van de 5 sterren

Inconsistent quality and skills

We employed CS Heating for 3 separate plumbing jobs. Day 1: Engineer 1 arrived to do the first job (replacement of the Basin and bath waste piping in the bathroom). The work was completed and I was told it had been tested and that everything was fine. Having later tried the basin and bath, there were 2 separate leaks dripping water on to the floor.

Day 2: Engineer 2 arrived to sort it out. Said that it “probably just needed a bit more glue” ! The work was completed and I was told it had been tested and that everything was fine! Having then tried the bath and basin later, the leaks were still there.

Day 3: (after complaining to CS Heating), Engineer 3 came. He identified the source of the leak (plus 2 others that I had not noticed !) took out ALL the new piping (that Engineer 1 had done) and replaced it. Tested it, videoed it and explained the work. Completely different skill levels, interaction and (touch wood) , everything is fine now.

Day 4: Engineer 4 came to do the 2 other pieces of work. Engineer 4 was EXCELLENT. Skilled, experienced, meticulous and did a fantastic professional job.

Based upon Engineers 3 and 4, I would have given CS Heating 5 stars but based upon Engineers 1 and 2, I would have given 1 star (in fact probably 0 stars for Engineer 2!) so.. 3 Stars seems fair. Given the seemingly random quality I would have to think carefully as to whether to trust the company with further work. After the issues we had, I had expected a follow up call from CD Heating but, instead, just received an automated invoice (no reduction offered for the extra hassle we had for job 1) together with a request for Trustpilot feedback… this is it!

16 april 2025
Review zonder uitnodiging
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Antwoord van C S Heating&Plumbing

Dear Customer,

Thank you for your detailed feedback. We're sorry to hear about the issues you experienced with the first two engineers that attended and appreciate you highlighting the excellent work of engineers 3 & 4. We take all comments seriously and will be addressing these with our team.

We apologise for the inconvenience caused by the initial leaks. Please contact us at 01227 263473 or email us at enquiries@csheating.org.uk if you wish to discuss this job further.

We value your feedback and honesty.

Regards

CS Heating & Plumbing

Beoordeeld met 5 van de 5 sterren

CS Heating & Plumbing were…

CS Heating & Plumbing were professional, reliable and efficient from the moment I contacted them about unblocking and replacing our toilet, a job which many other local plumbers wouldn't touch due to the age of the pipework. The staff were all very friendly and explained everything clearly and the work was carried out with great care. I would certainly recommend them to anyone else needing plumbing work done.

10 april 2025
Review zonder uitnodiging
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Good Afternoon Katie Marquis,

Thankyou for your lovely 5 star review, we are thrilled to hear how pleased you are with our engineers and the work that was carried out at your property, we will be sure to pass on your feedback to the team. We look forward to working with you again in the future should you need us.

Kind Regards

Emma

CS Heating & Plumbing

Beoordeeld met 5 van de 5 sterren

Fantastic service from start to finish

Fantastic service from start to finish.
Mark was excellent ,boiler fixed with little fuss. Communication first class would Thoroughly recommend.

4 april 2025
Review zonder uitnodiging
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Antwoord van C S Heating&Plumbing

Good Morning Simon Parish,

Many thanks for your 5 Star review,
we are thrilled to hear that you are happy with the service that you received and thank you for your custom. We will be sure to share you feedback with the team.

Kind Regards

Emma

C.S Heating and Plumbing

Beoordeeld met 5 van de 5 sterren

I’m not sure of the name of the guy who…

I’m not sure of the name of the guy who fixed our radiator but he was so kind and did a such a good job and I appreciate it. The first time he came his van broke down in our car park and felt so guilty he had to wait around but the second time he fixed our radiator he was so quick and efficient- so thank you. Sorry I didn’t get your name 😊

25 februari 2025
Review zonder uitnodiging
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Antwoord van C S Heating&Plumbing

Dear Dion Birch,

Thankyou for your 5 star review, we will be sure to pass on your comments to the engineers that attended your property to carry out the repair to your radiator.

Kind Regards
Emma Card

Beoordeeld met 5 van de 5 sterren

C S Heating & Plumbing Great service

Phoned C S Heating & Plumbing, (after having a plumber come out twice to fix a leak) in no time Rob arrived who checked out the leak I had, he isolated the leak, as it was a bigger job than we thought, next day John arrived, and where I thought it was going to be a complicated fix, with johns outstanding knowledge and experience did the job, he was so approachable, explaining all he was doing, cleaned up everything after him, was so grateful, will certainly recommend to friends and family. Thank you C S Heating & Plumbing

25 februari 2025
Review zonder uitnodiging
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Antwoord van C S Heating&Plumbing

Good Morning Barbara Newman,

I would like to say thank you for the lovely 5 star review you have given us.
We are so thrilled to hear how happy you were with level of service you have received from start to finish and that you would have no question in continuing to use our services.
I will be sure to pass on your comments to the rest of the team.

Kind regards
Emma
C.S Heating

Beoordeeld met 5 van de 5 sterren

Very efficient, competent and knowledgeable engineer

The engineer who serviced our boiler was very efficient, extremely competent and knowledgeable. As well as this he had a very friendly manner and was neat and tidy with the work he completed. Well done CS!

19 februari 2025
Review zonder uitnodiging
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Antwoord van C S Heating&Plumbing

Good Morning Sandra Ing,

Thank you for leaving a 5 star review, we appreciate your positive feedback :) We will be sure to pass your comments onto the team.

Kind Regards
Emma

C.S Heating

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