CurrencyTransfer Reviews 

1.068
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Thanks for the service - professional and supportive from the very first interaction. These guys truly, look after you, they are reliable and help with every question- including those dumb ones.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

unbelievable service. they follow up immediately after you sign up. they try and figure out what accounts you might need. they suggest stuff. they explain stuff (e.g. MOEX). They setup zoom calls, pho... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Super straightforward and trustworthy platform. I make regular monthly transfers in SAR to GBP saving a small fortune compared to the standard ripoff bank rate. If ever in doubt or in need of a steer,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nothing beats excellent customer service, especially when things don't go according to plan for any number of reasons. The team at Currency Transfer is simply exceptional. They are very responsive and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betalingsdienst
  2. Alternatieve financiële diensten
  3. Geldwisselkantoor
  4. Betaalservice
  5. Payrollservice

Geschreven door het bedrijf

CurrencyTransfer is the transparent marketplace where regulated foreign exchange providers compete for your business — helping you secure competitive exchange rates with complete confidence. Whether you're managing international business payments, buying property overseas, or sending money abroad, CurrencyTransfer makes it easy to compare providers, find the right rate, and know exactly what you're paying. With dedicated human support, no hidden fees, and a straightforward process from quote to transfer, we help businesses and individuals move money across borders simply and securely.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.068)

8 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

A reassuring level of service

Once you realise the money that can be saved by transferring money abroad using a service like this instead of a bank transfer, you're left with the terrifying realisation that you have to hand over a large sum of money to an institution you are not familiar with, that uses other banks to move your money around.

We went with Currency Transfer, one of two that we shortlisted thanks to Trustpilot reviews. Currency Transfer had the (slightly) better rate, and easier to use UI, but even if that wasn't the case, I would recommend them for the level of service we recieved. Nick helped me move successively larger sums of money from the States to the UK, with the most recent being the proceeds from the sale of our house. In that transfer, I messed up the reference number when completing the transfer from my bank, and Nick went above and beyond to both reassure me my money was safe, fix the situation, and then show me evidence of the money moving along properly at each step.

Can't recommend them enough for what can be a stressful, new experience.

2 juni 2023
Review zonder uitnodiging
Logo CurrencyTransfer

Antwoord van CurrencyTransfer

Hi Leo,

Thank you for your valuable feedback regarding your experience with our services. We greatly appreciate your trust in us and are thrilled to hear your positive experience.

We strive to continue to provide such services to our clients and make the process as smooth and stress-free as possible.

Once again, thank you for choosing CurrencyTransfer!

Best,
CurrencyTransfer

Beoordeeld met 5 van de 5 sterren

An attentive, reliable and transparent broker

I have had a superb experience with CurrencyTransfer converting GBP to TRY for purchase of an apartment in Turkey on 28 April 2023. This review is long to read, but I believe it contains information that will help others.

I started in late March by looking at the offerings of 8 different currency brokers. I choose CurrencyTransfer because they offered a demo that I could try, their fx rates were near the best, Trustpilot reviews were 5*, and I liked the quality of engagement and attentiveness that Tom Radford and Nick Cornford-Jolly provided once we made contact. After some initial phone conversation, Nick and I were in contact almost daily throughout April via WhatsApp.

From 30 March to 20 April, I booked portions of the total sum that I needed for my purchase, in 12 lots, for forward transfers to be delivered to bank accounts in Turkey on 26 April. This meant I did not risk exchanging my full amount on the day of the month with poorest GBPTRY fx rate. Since interest rates in Turkey are much higher than in the UK the prices I received for forward contracts were significantly better than spot, ranging from 24.47 to 24.10 TRY per GBP, averaging 24.24. I saved about 1% compared to exchanging the whole amount on 26 April.

The really valuable thing was that I had Nick holding my hand ever step of the way. I am a fairly experienced DIY investor in shares, but currency transfers of large sums is a field in which I have only a little previous expertise (having used CurrencyFair, Revolut and Wise). Nick introduced me to the use of the Relative Strength Index indicator, by I could gain some daily guidance as to whether or not this might be a good day on which to sell GBP. The CurrencyTransfer website is easy to use, and designed so that it is hard to make a mistake. When I transferred in my GBP it was to an account in my own name (with a UK sort code and account number). This meant that payments from my UK bank accounts could proceed without a hitch.

CurrencyTransfer work with FCA regulated partners Plexo and CurrencyCloud. They earn a fee by setting the client rate about 0.5% below midmarket.

It was essential that my money reach the vendor on a certain day, without any unexpected delay. I liked that the payments manager, Pooja Majithia, was able to pre-authorise my recipients, making sure there would be no problems. (I have bad experience with some currency transfer companies suddenly discovering that additional anti-money laundering checks are needed and the payments are then badly delayed.) I was delighted that on April 26, my funds reached the Turkish banks accounts early that morning.

I will use CurrencyTransfer again, when we do renovations to the apartment and live there. Currently CurrencyTransfer has a minimum exchange/transfer of £5,000. So unless that changes I forsee I will need to make some continuing use of Revolut and Wise for smaller sums.

In summary, I recommend CurrencyTransfer for 1) the personnel that they have for you to work with, 2) ease of communication via WhatsApp, 3) ease of use of their website when checking prices, booking transfers, checking your balances and contracts, 4) the ability to book forward transfers (something not possible with Revolut or Wise.)

27 april 2023
Logo CurrencyTransfer

Antwoord van CurrencyTransfer

Hi Richard,

Thank you for taking the time to share your 5* experience with us. We greatly appreciate your detailed feedback, and we're so glad to hear that our service met your expectations throughout the process.

We are delighted that you chose CurrencyTransfer after carefully evaluating multiple options. Our demo feature, competitive FX rates, and outstanding Trustpilot reviews are designed to instill confidence in our customers.

It's fantastic to know that you found our team members engaging and attentive during your interactions. We take pride in providing personalised assistance to ensure a smooth and satisfactory experience for all of our clients.

We strive to maintain the highest standards of service and look forward to assisting you with any future FX requirements. Thank you again for your valuable feedback, and we wish you all the best in your new apartment!

All the best,
CurrencyTransfer

Beoordeeld met 5 van de 5 sterren

My experience from start to finish with…

My experience from start to finish with my transaction for a large amount was excellent. Nick was my account manager and very quick to reply and advise accordingly. I definitely plan to use CT for my other international transfers in future. Great service. Thanks very much.

17 april 2023
Logo CurrencyTransfer

Antwoord van CurrencyTransfer

Hi Ani,

Thank you for your 5* feedback! We're so pleased to hear that you are receiving the level of service that we strive to provide. Nick and the team are always available to help and we look forward to working with you on your future trades!

All the best,
CurrencyTransfer

Beoordeeld met 5 van de 5 sterren
Logo CurrencyTransfer

Antwoord van CurrencyTransfer

Hi!

Thank you for taking the time to share your experience with us. Your satisfaction is our top priority and we're thrilled to read that our services meet your requirements. We look forward to working with you again!

All the best,
CurrencyTransfer

Beoordeeld met 5 van de 5 sterren

Very efficient

Very efficient, precise, concise advise. Process very clear, support from Nick Cornford-Jolly in real time. Really a pleasure to work with.

13 april 2023
Logo CurrencyTransfer

Antwoord van CurrencyTransfer

Hi Fabien,

We're so pleased to hear about your fantastic experience with us. We look forward to working with you in the future!

All the best,
CurrencyTransfer

Beoordeeld met 5 van de 5 sterren

Great rates and reliable service

Have made numerous large transfers over the last 10 years and never had a problem Great rates and service.
Reliable and trustworthy.

30 maart 2023
Review zonder uitnodiging
Logo CurrencyTransfer

Antwoord van CurrencyTransfer

Hi Dov,

Thank you for the 5* feedback! Our team work hard to provide a reliable service and we're so glad you agree!

All the best,
CurrencyTransfer

Beoordeeld met 5 van de 5 sterren

Current Transfer

I found team very helpful clear and efficient

29 maart 2023
Logo CurrencyTransfer

Antwoord van CurrencyTransfer

Hi John,

Thank you for the lovely feedback! We're so glad to hear about your smooth experience on our platform.

We look forward to working with you again!

All the best,
CurrencyTransfer

Beoordeeld met 5 van de 5 sterren

Amazing business to save you money

Really helpful business to save you loads and loads of money each time you need to transfer big sums of money.

This is my 2nd time using them. The 1st transfer was in excess of a million euro and all went super smooth.

Nick is reachable through whatsapp for any questions and responds very quickly.

The whole experience just works. Thanks a lot!

27 maart 2023
Review zonder uitnodiging
Logo CurrencyTransfer

Antwoord van CurrencyTransfer

Hi Julian,

Thank you for your feedback, we are so pleased to hear about your experience with us! We look forward to giving you the same easy and smooth service for your future trades!

All the best,
CurrencyTransfer

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Fast, professional. Recommended.

22 maart 2023
Logo CurrencyTransfer

Antwoord van CurrencyTransfer

Hi Pieter,

Thank you for choosing our platform, we appreciate your support and look forward to continuing to provide a great service for you!

All the best,
CurrencyTransfer

Beoordeeld met 5 van de 5 sterren

CurrencyTransfer is so easy to work with.

CurrencyTransfer is so easy to work with and it's such a comfort knowing that if I have a question Nick returns my email within minutes. The exchange rates are so much better than any bank and I have full confidence in the team at CurrencyTransfer.

16 maart 2023
Logo CurrencyTransfer

Antwoord van CurrencyTransfer

Hi Debbie,

We're delighted to hear about your experience with us. We like to keep our clients up to date at all times and we're so glad to hear your experience attests to this.

Thank you for choosing us and we look forward to working with you in the future!

All the best,
CurrencyTransfer

Beoordeeld met 5 van de 5 sterren

Great positive experience for a large FX transfer

I really like the web platform to create the transfers, very intuitive. There is a lot of flexibility and good personalized service to get you started when you are not experienced (Thumbs up Nick). Also, very important I got very sharp exchange rates compared with other FX brokers I checked. All in all, I am a happy customer that just made a considerable large transfer seamlessly.

15 maart 2023
Logo CurrencyTransfer

Antwoord van CurrencyTransfer

Hi Juan,

Thank you for the great feedback about our service and platform! We're so pleased to hear about your experience with us. We look forward to working with you again in the future!

All the best,
CurrencyTransfer

Beoordeeld met 5 van de 5 sterren

First class service.

Nick gave clear and supportive instructions; the whole process was efficient and stress free.
A first class service, which I shall use again and have no hesitation in recommending.

8 maart 2023
Logo CurrencyTransfer

Antwoord van CurrencyTransfer

Hi Simon,

Thank you for your 5* review! We look forward to giving you the same easy, fast and excellent service for your next trades!

All the best,
The CurrencyTransfer Team

Beoordeeld met 3 van de 5 sterren

Good one man show, (below) average functions

As already mentioned by couple of other users, Nick is a real asset to this company. However, I do not like several points on this portal (and if it was not about Nick the portal would have received between 1 and 2 stars as rating):

1. In comparison to other currency exchange companies like CurrencyDirect the company works with accounts in the UK where transfer of the contracted amount has to be made. This means additional costs if you are transferring from the EU, even though the UK is still in the SEPA. Therefore, CD has an account in Germany (others have in Spain) where you would transfer the agreed money without any additional fees to be incured. My home Austrian bank charged me additional 0,6% for this transaction, maybe I would have chosen a competitor if I was aware of this from the start. This fact has killed the gains on the good offered rate by the company.
2. I did not receive a bank statement of the transaction, even though I specifically asked for it.
3. Easy and transparent handling of the first transaction as one can check the agreed value in live exchange rates (though bookings cannot be done over the weekend). However, once the transaction was done, this option is not available. Moreover, I cannot check the rates and get a quote as I do not have money on my balance...what happens if I want to do another post transaction. This was the reason why I have chosen them at the beginning, as I did not want to fill up my wallet before doing the transaction and I wished for a transparent tool, but obviously after one transaction completed this advantage is gone (or at least not user friendly to be done so that I could have not find it after several logins).

20 februari 2023
Review zonder uitnodiging
Logo CurrencyTransfer

Antwoord van CurrencyTransfer

Thank you for your review and our apologies for the delayed response. We are always looking for ways to improved the service and welcome your feedback.
1) we have since integrated with Regulated Payment partners who have settlement accounts within the EU, enabling SEPA settlement. Where your bank levied unfair/unnecessary bank charge on your settlement payment, providing the EU settlement option would now help you avoid that banking cost.
2) Deal confirmations are provided automatically by email, along with confirmation of settlement received and confirmation when the onward payment is made. We are not a bank and do not offer a bank statement. There is a transaction history on the platform, which should provide all the trade-based information that any client requires. If this is unfit for purpose, we would welcome a better understanding of where this falls short of the mark.
3. Where our platform is driven by the live market exchange rates, we do not offer weekend bookings because the underlying market is closed. A client can get a live quote at any point (when the market is open) and this is not reliant on having funds on balance. Perhaps there was a misunderstanding here?
This is certainly something that your world-class Relationship Manager (Nick) would be able to help you with.
Thanks again for your review!
Team CurrencyTransfer

Beoordeeld met 5 van de 5 sterren

Fantastic and entirely transparent…

Fantastic and entirely transparent service that I would highly recommend. You receive really clear guidance and advice throughout the whole process, with convenient and easy to use applications.
Nick is great to deal with and his response times (even factoring in different time zones) are incredible. You really feel like you’re his only client!

1 maart 2023
Beoordeeld met 5 van de 5 sterren

Great service throughout!

The whole process from onboarding to swift responses to questions and 'hand holding' was great. Nick was clear and concise when explaining things and his service was great.

1 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Out of blue

Out of blue, my colleague gave me Nick contact from Currency Transfer. I was in such urgent situation to transfer money from one country to another, I explained him about my situation he went over and beyond in handling my case with patience and importantly he ensured he turned around this transfer in less than 24 hours window given I had to open an account and do this from scratch. Highly recommend this guy to experience what I have experienced.

21 februari 2023
Beoordeeld met 5 van de 5 sterren

CurrencyTransfer helped me transfer my funds from KSA to Estonia

CurrencyTransfer helped me transfer my funds from KSA to EU in a very transparent, quick and reliable way. In the beginning I was quite skeptical as the proposal of saving money (comparing to transfer through traditional bank) in my view was too good to be true, which at the end completely proven itself
Special thanks to Nick for his very prompt and to the point responses with helpful tips and initial conf call.
I can only recommend CurrencyTransfer to anybody and will definitely use their services going forward.

16 februari 2023
Beoordeeld met 5 van de 5 sterren

Highly customised support

Used Currencytransfer.com in connection with a house purchase in France. Involved a mixture of forward and spot transactions, and several adjustments to take into account changing deadlines. The team there provided a highly personalised service, pulling out all the stops to ensure the funds arrived on time after delays elsewhere. Would highly recommend for complex, high value transactions, and am planning to use them regularly from now on to top up my French bank account.

9 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best I've found

I just completed my first transaction (GBP to USD) with CurrencyTransfer and I will certainly be coming back whenever I have a currency need. Account setup was smooth — even with all the regulatory hoops. They were efficient, responsive, flexible, and the web-based trading interface gave me an excellent rate, close to spot. Once I'd settled the trade, the funds we're transferred to the destination bank almost immediately. What more could you want?

10 januari 2023
Review zonder uitnodiging

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