Currys - Brighton & Hove Reviews 

76
•
TrustScore 4 uit 5

4,2

Unit5 Sussex House Business Pk, 274 Old Shoreham Road, BN3 7EU Hove, East Sussex, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Sales person Jeremy was brilliant when we bought our new laptop, and technical support from other guy (sorry didn't get his name) was great, so knowledgeable! Set up our new laptop with everything we... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent customer service! The staff were very friendly, helpful, and professional. We took quite a long time to decide what we wanted, but they were incredibly patient and never made us feel rushed.... Toon meer

Beoordeeld met 5 van de 5 sterren

i purchased an all in one pc from Curry's in Hove. They had the one in stock that I wanted, but it took a while for someone to serve me. The assistant obviously tried to suggest extras, but was not pu... Toon meer

Beoordeeld met 2 van de 5 sterren

Hardest store to buy from , never staff around , well they are around but getting one to be able to sell you something is extraordinarily hard . Purchased from there 3 times in last few months ( bec... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. ook in
  3. Computers en accessoires winkel
  4. Elektronicawinkel
  5. Kookwinkel
  6. Mobiele telefoon winkel
  7. Televisiewinkel

Over Currys - Brighton & Hove

Geschreven door het bedrijf

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contactgegevens

  • Unit5 Sussex House Business Pk, 274 Old Shoreham Road, BN3 7EU, Hove, East Sussex, Verenigd Koninkrijk

  • 03445610000

4,2

Goed

TrustScore 4 uit 5

76 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(76)

138.545 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

The in shop service was awful

The in shop service was awful . Ended up leaving and ordering online from cafe nearby 👎

18 oktober 2026
Logo Currys  - Brighton & Hove

Antwoord van Currys - Brighton & Hove

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

Beoordeeld met 5 van de 5 sterren

There was a good selection of tumble…

There was a good selection of tumble driers on display and the store is well laid out, prices are reasonable. It took a while to get a member of staff to come and help me, which is off putting, however when I finally got a staff member she was really helpful and knowledgeable. A shout out to Hurera!!
Good selection of delivery slots as well

15 oktober 2026
Beoordeeld met 5 van de 5 sterren

Sophia served me

Sophia served me, and what a wonderful person she is! She was very polite, friendly and professional, and explained everything clearly. Excellent service from start to finish. Great work, Sophia!

14 oktober 2026
Beoordeeld met 5 van de 5 sterren

My experience was great because the…

My experience was great because the staff member from currys was fantastic, he's name was rami and he helped me with all my questions and requests, anything i wasn't sure on he would be able to guide me with his knowledge.

13 oktober 2026
Beoordeeld met 1 van de 5 sterren

Doesn't come with the parts required to install

I am amazed that you would sell an oven that does t come with the correct parts to enable it to be fitted.

This is the first time in 30 years I have bought and oven that doesnt come with the electric cable. Therefore, a second shopping trip to Wickes to but more parts.

Terrible customer inconvenience and experience.

10 oktober 2026
Logo Currys  - Brighton & Hove

Antwoord van Currys - Brighton & Hove

Hi Rich,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. Please be aware we are currently experiencing a delay in processing times and we will get back to you as soon as possible.

Thanks, Jodie

Beoordeeld met 2 van de 5 sterren

9/10

9/10
Ordered tv 4/10 but still no idea when it will arrive. No estimated date. No communication. Website useless to find out information on estimated delivery.
Staff nice enough at store but cannot give me information as to delivery

7 oktober 2026
Logo Currys  - Brighton & Hove

Antwoord van Currys - Brighton & Hove

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Jodie

Beoordeeld met 3 van de 5 sterren

It took over two hours to sort out my…

It took over two hours to sort out my requirements for a new laptop and printer. Also to accept and credit my old laptop & printer. I have to wait 10 days for the ‘help/advice’ appointment for which I had to pay £70.

9 oktober 2026
Logo Currys  - Brighton & Hove

Antwoord van Currys - Brighton & Hove

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

Beoordeeld met 5 van de 5 sterren

Excellent service

They telephoned before advising us that they would be with us in about 10/15 minutes. They arrived as estimated and they were polite and friendly. I explained about there could be a little problem and I explained, Terry said don't worry I'll have a look and he said no it was straight forward for them.
He and John worked together efficiently and set the new TV up and explained everything we needed to know.
Excellent service

9 oktober 2026
Beoordeeld met 1 van de 5 sterren

⭐ 1 STAR

⭐ 1 STAR — CURRYS: MISLEADING REPAIR SERVICE! ⚠️😡

WARNING TO CUSTOMERS: Don’t assume buying in-store means you’ll get help when something goes wrong!

I bought a Vax vacuum cleaner for £139. It stopped working within a month.

THREE visits to Currys, THREE different explanations, and still no solution!

Currys advertises an in-store repair service and expert advice, yet staff couldn’t even agree on how to arrange a repair. Instead, I was told to contact Vax myself. Nobody answered the phone, and I was warned repairs could take over 28 days, assuming the process even gets started!

I was then offered an ex-display Samsung as an exchange, only to be asked to pay another £139 at the checkout! Absolutely ridiculous.

😞 I’ve also emailed Currys TWICE using the email address they provide on Trustpilot. NO RESPONSE. Please don’t reply to this review asking me to email you again!

Three wasted journeys. Two ignored emails. No repair. No refund. No accountability.

People buy from physical retailers expecting proper after-sales support. My experience has been the exact opposite.

I WANT MY £139 BACK — even as a gift card.

This is an unacceptable waste of time and a complete lack of respect for customers. 😡

8 oktober 2026
Review zonder uitnodiging
Logo Currys  - Brighton & Hove

Antwoord van Currys - Brighton & Hove

Hi Yoana, I am concerned to learn of your experience regarding your repair, this doesn't sound like our usual level of service. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR75927. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. Thanks – Ben

Beoordeeld met 4 van de 5 sterren

Great value laptop especially with 20%…

Great value project especially with 20% off. Collection in store was a little more chaotic. Jade who served my in the Hove store was excellent but was being harangued by a colleague whilst serving me. Jade was very professional with me and her colleague so 5 stars for Jade.

7 oktober 2026

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