Currys - Glasgow Great Western Reviews 

The staff that helped me when I was in? Were amazing. Kind, professional and at no point did I feel rushed or like an inconvenience. They could not possibly have done more to help me and reunite me with the work I had on my chromebook. Extremely grateful for their hard work and the fact they went above and beyond for me.

First class customer experience. Purchased a Sony TV for my parents from Currys Great Western Road. Special shout out to Paul. His customer service and product knowledge was exceptional. He also showed great patience when serving an 85 and 87 year old! Thank you Paul for making it such a great customer experience. I can't recommend Curry's highly enough. 5 stars all the way! Would 100% recommend them to other customers.

Nice service, professional customer service and the product works

Choice of items, polite staff and speedy collection time when ordering online

Really helpful staff members and a great experience

Great product (TV) and Stand. Delivered on time by Iain and his partner. Assembled quickly and explained all to me ( great at my age of 85 !!). Thank you Currys

It was so easy. Ordered online. Included delivery slot recycle and installation. Delivery driver phoned about half hour before arrival. Within 15 minutes fridge freezer in place and old one removed. Great service

Went well. Smooth transaction. Local collection handy and very helpful staff. Thanks.

Very knowledgeable friendly sales staff.
Happy to help and advise. Excellent delivery service with polite staff.

Shop assistant talked me through what was best choice of tv was for me

We were given incorrect information about the product we selected. As a result the finished job has an unsatisfactory appearance. Poor show Curry’s. I expected better for a£750 purchase.

Went in on Sat afternoon delivered same time next day

Staff were so helpful and did a great job on installation.

First time I have left a bad review on Currys. I was shopping for a laptop and explained its mostly for films. I was informed that an HP 15-fc0536sa would be my best bet so I took their word for it. Imagine my surprise when I started watching movies on it and the picture quality was garbage with colours and contrasts so poor I have gave up watching it. On doing some research I found out the screen is a 45% NTSC screen which apparently is the worst of the worst screens available. So very disappointed with currys for this, I have paid £349 for a laptop that is now lying in a drawer. This thing is also as slow as a week in the jail. Now I will have to purchase another laptop but it most certainly will not be at currys. Never again.

I asked for USB-C earpods in the shop and handed over the paper that says USB-C Earpods, the sales assistant went to the locked cupboard and got me them, except that when I got home and opened them it turns out he gave me the lightning connector ones. Now the box is open so according to your rules I can't return it, but I was very clear that I wanted USB-C and he even repeated it when he went to search for them.

Misleading advert ( no 100w charger included with power station despite being in the picture and not saying not included ) called customer support who took no account ability simply offered return no attempt to fix situation. Then I took it on store to try and explain and give a chance to rectify but same again , polite staff agreed the ad misleading but simply put through refund so Currys lost business and I now need to wait 3-5 days for my refund. Shocking customer service. So have purchased from Amazon.

Nice experience with salesman who was knowledgable and very helpful.This goes a long way with people of our age

well theres alway one and thats me, i was given a voucher for a new freezer from currys under the terms of my after care plan, so all was well myself and my wife went in to currys to look at the freezers and saw one we liked and decided to get that one , during the questions that followed we were asked if we wanted the old freezer taken away and of course we said yes ,as we are both nearly 70yrs old and i dont really have much mobility so that was ideal, so the delivery arrived and i asked "are you not taking my old one away to which the delivery mans says no we dont have any instructions to take one away? but the salesperson asked us both if we wanted it taken and we both heard it , but alas im left to suppose that he forgot to put a tick in the box that says one to take away, so i was left with both freezers , theold one was empty and still in place and the new one was in front of it, i thought the delivery men would have at least installed the new one in its place , but no chance , this disabled nearly 70yr old was left high and dry and several bags of foodstuff thawing rapidly, later my wife phone the store we got it from and she was told we checked your paperwork and the box to talke one away was not ticked , ok my wife say but myself and my husband both heard the salesperson say do you need the old one taken away? to which we replied yes we do , so in fact an error had taken place as the box was not ticked , and now we pay the penalty for someone elses error , the reply was , im sorry yes , we dont do post delivery pickups , but what about the error that was made does that go unanswered and everyone is ok with this, ask yourself why would a pair of 70yr olds and one with mobility issues elect to not have the old unit picked up , its all just nonsense and currys should be treating folk better and not just disregarding their complaints plain and simply the salesperson made an error and we paid the price , this is simply not good enogh at all and it says to me that if a salesperson makes a mistake the staff will close ranks against the customer , such a cruel and uncaring attitude to have , currys should have done the right thing by us and relised it was an error and just arranged to pick up the freezer , noe i have at my own expense made arrangement to have it removed from my home as curry should have done as verbally agreed instead of the attitude "there no tick in the box we cant help you" i think the person on the phone did say just bring it to the store and we will take it ? yeah right hoe do two 70yr old get it down the stair , im so angry and disappointed in the attitude to my issue from currys , i have shopped with them all my adult lift and would never go anywhere else but now this fiasco , currys staff should be trully ashamed for this episode , i for one will never shop with them ever again .
UPDATE UPDATE UPDATE :
So i got a response from currys to say how disappointing they were to hear my story, even though i said in my txt that i had at my expense already made arrangements to have this item removed from my hallway they still say oh get in touch with all your details and we will do what we can to help you ?? that was all i wanted from the front line staff io contacted and not to be told "no tick no pick up" do these folk not know anything about customer service, the salesperson made an error and i should never ever have been the scapegoat for that its unforgivable, what is it im supposed to do now forget about the money i paid out to make this right ,the old freezer is due to be picked up on monday morning and its paid for , how long did currys expect me to have it in my hallway ? , they have only now responded because of the review i gave , they failed badly , i feel belittled ,angry ,annoyed that i took the rap for a salespersons error , and nobody afforded me the courtasy of being trated like a loyal customer which i have been my whole life ,never bought anywhere else ever ,this is payback for loyalty, i dont need your help you had your chance and you insulted me and my wife ( we both heard the sales guy ask do you want the old one taken away )
no acknowlegement or creedence was ever given to our evidence , so to get my hallway back i had to sort it on my own thanks for nothing currys, you managed to make a lifetime customer very sad, and your help in this matter is no longer required its been taken care of as you should have done in the first place , some training also for your frontline staff may not be a bad thing , to operate with a bit more compassion instead of "no tick in the box no uplift" yeah cos the salesperson made an error but let allow that one to slide nobody is answerable it seems.

Very helpful staff. Made it a very easy experience