Currys - New Malden Reviews 

64
•
TrustScore 4 uit 5

4,2

Unit 2 Burlington Retail Park, Burlington Road, KT3 4PA New Malden, London, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I visited Currys to buy a new mobile phone and was served by Balaraj. He was extremely helpful and explained everything in detail, including the features and options, so I could choose the right phone... Toon meer

Beoordeeld met 3 van de 5 sterren

When you walk into this shop in New Malden, you have no idea where or at which desk you need to queue up to collect your ordered item from. I saw 3 desks where people were doing something. At another... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Deshi was very helpful and knowledgeable and we came away confident that we were buying what we needed and at a reasonable price. We felt that Deshi went above expectation in his customer service. T... Toon meer

Beoordeeld met 5 van de 5 sterren

Adrian at New Malden Branch was great. I needed a laptop asap and the one I chose was out of stock. Adrian showed me some great alternatives at a similar price. Adrian gave some great advice on the... Toon meer


Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. ook in
  3. Computers en accessoires winkel
  4. Elektronicawinkel
  5. Kookwinkel
  6. Mobiele telefoon winkel
  7. Televisiewinkel

Over Currys - New Malden

Geschreven door het bedrijf

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contactgegevens

  • Unit 2 Burlington Retail Park, Burlington Road, KT3 4PA, New Malden, London, Verenigd Koninkrijk

  • 03445610000

4,2

Goed

TrustScore 4 uit 5

64 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(64)

137.866 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

Competing salespeople

With brand specific salespeople, I felt like they were all trying to sell to me - some gave me inaccurate information about a competing brand, which I had to search and confirm to them wasn’t true.
As soon as one left another would appear. But then curry’s staff were few and far between

22 september 2026
Logo Currys  - New Malden

Antwoord van Currys - New Malden

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
Review reference number-CUR74557

Beoordeeld met 2 van de 5 sterren

Very unhelpful staff

The store i went to had very rude staff, there wasn't anyone available at the time to serve me so one staff member asked another to assist me when he was finished with his customer however when that staff member finished he went to help someone else right in front of me.

10 september 2026
Logo Currys  - New Malden

Antwoord van Currys - New Malden

Hi Tricia,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Beoordeeld met 5 van de 5 sterren

Excellent Service

Delivered on time during its delivery slot, men who delivered it were very pleasant & helpful. Salesman very helpful & knowledgeable. I always have good service from Curry’s New Malden.

10 september 2026
Beoordeeld met 5 van de 5 sterren

5 Star service

We were helped in store by Abilashini and found her customer service excellent. She was very knowledgeable and helped us enormously with our questions about the product. 5 star service!

22 juli 2026
Beoordeeld met 5 van de 5 sterren

I had a good experience with currys

I had a good experience with currys, unfortunately the product couldn’t be repaired but currys resolved the issue by issuing a E gift card so that I could choose a replacement. The process was straightforward and the solution was handled efficiently.Overall I’m happy with the service.

5 september 2026
Beoordeeld met 5 van de 5 sterren

I like Curry's!

I like Curry's!! No matter what your problem, or how many times you go in for help, there is always someone there to help you solve your problems!! You get a really great service from the staff in Curry's, at least you do in the store at New Malden/Shannons Corner!

3 september 2026
Beoordeeld met 5 van de 5 sterren

Good sales person

Good sales person. Explained efficiently about the product which enabled us to make a decision to choose what suited us

31 augustus 2026
Beoordeeld met 3 van de 5 sterren

Purchased the PS5 Pro & disc drive with…

Purchased the PS5 Pro & disc drive with store collection at New Malden. The online discussion with sales specialist Ameera was excellent and I would have given this review 5 stars if not for the fact that when I sent to collect the item the console box was damaged. The damage must have occurred between the Curry's warehouse and the New Malden store, but even then the store manager did not show any empathy or offer any solutions other than a suggestion that I cancel and reorder if the damage bothered me. Poor experience at the New Malden store.

5 juli 2026
Logo Currys  - New Malden

Antwoord van Currys - New Malden

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
CUR82281

Beoordeeld met 3 van de 5 sterren

Not enough staff at the check out

Not enough staff at the check out. Had to go to main reception, and queue.

29 augustus 2026
Logo Currys  - New Malden

Antwoord van Currys - New Malden

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
CUR82280

Beoordeeld met 5 van de 5 sterren

Currys-New Malden

On Sunday we went to lower Morden Currys ,
where we spoke with a member of staff _Mathew who listened to what we was looking for and went off to
show us what different types of lap tops they had for what we needed it for .
He was helpful and offered us a few options .
and gave us the time we needed to decided which one to buy.He also checked stock and was very efficient with the sale of the product.

26 augustus 2026
Beoordeeld met 5 van de 5 sterren

Martin from the New Malden was really…

Martin from New Malden was really helpful and polite when I recently ordered a new dishwasher. I wish all the staff in the store were as competent and approachable as him. Thank you for a swift purchase and sorting out a quick delivery. Also joined in with a bit of banter made me leave smiling.

27 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Staff and Great Branch

Excellent Staff and Great Branch - Thani the sales consultant was excellent end to end. Starting with gathering our requirements, he went to get the stock item and he explained clearly the additional warranty which I took for peace of mind. Professional, helpful and a pleasure to deal with. We also had support from Store manager Ejaz Khan - Highly rate this branch and its high level of customer care. Thank you

27 augustus 2026
Beoordeeld met 5 van de 5 sterren

Very prompt and knowledgable

tech immediately recognised why my computer was misbehaving and identified and deleted the rogue programme which had installed itself and had been plaguing me with pop-ups warning of dire things that were supposedly about to happen.
Thank you

26 augustus 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

My service by the staff was very good

My service by the staff was very good. They were polite helpful and able to answer questions well. They did not try to force items on to use and could explain in plain English any issue I was unsure of.
I purchased a lap top plus a number of other items, My only complaint is that when I got home I found y could not use the laptop with out charging the machine, this I could not do as I did not have a charger. I had to return to Currys to purchase the necessary pieces of equipment . Why was I not informed I would need the item. This was my only complaint about my shopping for 2 hours on Saturday

22 augustus 2026

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