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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I'm using a 1 metre run of custom can cable from a Chord a Mojo2 to Sennheiser Hd650. This is a big improvement over the stock cable. More definition, clarity and separation. Excellent value for mone... Toon meer

Beoordeeld met 5 van de 5 sterren

Great product and completed well with the forecast time. I ordered this to replace an existing Sennheiser cable. The original ones were very troublesome with the rubber covering splitting in many... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought a customised cable for a pair of Sennheiser HD600 headphones. The process of ordering the cable was simple and straightforward. It's great to be able to tailor the cable with the specificatio... Toon meer

Beoordeeld met 5 van de 5 sterren

After replacing the original dampers with Custom Cans filters, my HIFIMAN Sundara truly came alive. The sound gained openness, clarity, and a wonderful sense of flow — it now feels effortless and fu... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Audiovisueel materiaal leverancier

Geschreven door het bedrijf

We specialise in producing custom headphones, accessories and upgrades for DJs and audiophiles. Our custom cables and modified headphones are all created at our workshop in Cheltenham. Our custom airbrushed headphones have helped many DJs, musicians and gamers gain following. We've also worked with big brands and record labels to produce headphones for their sponsored artists.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

506 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,9

Alle reviews

(506)

175 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very nice

Everything

19 januari 2026
Logo Custom Cans

Antwoord van Custom Cans

Hi Joachim, you're making us blush! Thank you for your feedback :) -- Kaya

Beoordeeld met 5 van de 5 sterren

Excellent experience ordering from…

Excellent experience ordering from Custom Cans. Quality of the cable is superb and came very quickly. Many thanks.

16 januari 2026
Logo Custom Cans

Antwoord van Custom Cans

Thank you for your lovely feedback ♥ Glad you're enjoying your new cable :) -- Kaya

Beoordeeld met 5 van de 5 sterren

Friendly & competent

Friendly, professional and fast!!!

When I exchanged my HD-25 headphones during configuration, I always received very friendly, competent and quick responses!
The implementation and shipping were also relatively fast, considering that I ordered from Switzerland.

I recommend you and it will certainly not be my last order.

I look forward to the next project.

16 januari 2026
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Antwoord van Custom Cans

Thank you Mariano, we're so happy you're pleased with the service! We do what we can!!! ♥ Please keep us in mind for future projects indeed! -- Kaya

Beoordeeld met 5 van de 5 sterren

Highly Recommended

They have been excellent at helping me resolve any issues I've had with the modifications they did. Their correspondence is spot on. They do excellent work in a very timely manner.

14 januari 2026
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Antwoord van Custom Cans

Thank you Susan, it's been lovely to work on your beautiful Grados! Hope the winter storms have eased up now! ♥ -- Kaya

Beoordeeld met 5 van de 5 sterren

Absolutely superb

Absolutely superb! Everyone I dealt with were extremely helpful and the work that has been done to my headphones is first class. I would highly recommend Custom Cans

12 januari 2026
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Antwoord van Custom Cans

Thank you Tim, we're always very glad to help :) It's been a pleasure & thank you for your lovely feedback! -- Kaya

Beoordeeld met 5 van de 5 sterren

Affordable High Quality Products, Amazing Service

Impressed by how custom and yet affordable these mod kits are. Made my HD6XXs sound amazing. Even though had issues with the stickers that came with the pack, customer support was extremely quick and kind to send me another set just to make it right. If I ever feel like modding a new headphone in the future, I'm definitely going to buy from here again!

29 december 2025
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Antwoord van Custom Cans

Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Really nicely made cables

Really nicely made cables, feels like they will last a long time. Two year warranty is great, and alterations / repairs are offered outside of that. All around very happy.

19 december 2025
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Antwoord van Custom Cans

Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Damaged DT770 Fixed with a Headphone Socket

My youngest son owned a pair of DT770 headphones, which had a fixed fitted 3.5mm cord.

He managed twirl on his gaming chair and damage the cable.

I found CustomCans via a google search, I phoned them up and explained the issue and I sent the headphones to themselves.

A 3.5mm female headphone socket was added to the ear piece, meaning this issue will never happen again and its a real design flaw by the manufacturer.

Turn around time was good even though December.

17 december 2025
Logo Custom Cans

Antwoord van Custom Cans

Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Excellent Service

I needed a new cable for my Audeze LCD- X headphones. The service was excellent & the cable quality was very good. Highly recommended!!!

16 december 2025
Logo Custom Cans

Antwoord van Custom Cans

Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Easy purchase

Best place to buy custom cables for headphones. Good price and quality.
5 purchases in passed 5 years and zero regrets 😊.

11 december 2025
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Antwoord van Custom Cans

Thank you for your feedback!

Beoordeeld met 1 van de 5 sterren

Very poor customer services...

This is an unreliable company... First of all, they don't respond to emails at all. Exactly for that reason, when placing my order, I specifically indicated what type of device I wanted the product to be compatible with. Nevertheless, they still sent a basic version that I can't use for anything.

About the packaging: My order traveled ~2000km in a thin cardboard box (almost the same size as the product in it) stuffed with paper. Even the tape used to seal the box was made of paper... The package was quite damaged by the time it arrived in my mailbox. It's a miracle that it stays in one piece (it's a 3D-printed product).

With VAT and customs duties, I ended up paying quite a lot of money for two pieces of plastic that I can't even use. I am seriously considering requesting a refund from PayPal, as it is impossible to communicate with this company by email. I also worked in sales for many years, but if I had provided such poor service to customers, my boss would have fired me in the first day.

16 december 2025
Review zonder uitnodiging
Logo Custom Cans

Antwoord van Custom Cans

Thank you very much for your honest feedback.
I have refunded your order for you and if you email me personally jfunk@customcans.co.uk with a copy of the receipt for any import charges you paid, I will reimburse you for those as well.
I will be the 1st to admit that we find it impossible to keep up with emails at this time of year but I can't see any emails other than the order you placed.
We do not offer custom options on any of the 3D printed parts through our website and I am sorry if it gave the impression that that would be possible
We do use all paper and card packaging to ensure it is all easily recyclable and we will not change that.

Beoordeeld met 5 van de 5 sterren

We need small companies like Custom Cans

I like the fact that small companies like Custom Cans server a niche market in need. The upgrade was well worth it to me. It was affordable and there timely shipping was great. Hope to do business again

14 augustus 2025
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Antwoord van Custom Cans

Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Transformed my headphones - Sounds better than stock

I sent 2 Beyerdynamic headphones for detachable cable mod with balanced conversion. My T1 first generation sounded extremely bright to the point I needed to use EQ to tame the highs. After the conversion headphones now sound perfect. My T90 Jubilee also sounds great after conversion. Excellent communication regarding shipment and progress of repair.

21 november 2025
Logo Custom Cans

Antwoord van Custom Cans

Thank you for your feedback!

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