Cyclesense Reviews 

253
•
TrustScore 5 uit 5

5,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Purchased a TCR Advanced Pro 1 online but called the shop to check a few things. All questions answered which gave me comfort to proceed with my purchase on a Monday. Bike arrived Friday and I’m reall... Toon meer

Beoordeeld met 5 van de 5 sterren

just what I needed - first site to have replacement B&M dynamo light bulbs - after trawling the internet. Good pictures & technical info to ensure collect items, quick delivery & secure in parcel. How... Toon meer

Beoordeeld met 5 van de 5 sterren

We were very last minute deciding to buy our daughter a new frog bike for Christmas. To make things more difficult she only wanted a specific colour. I could find none locally (Hertfordshire) but cycl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bought a Giant Fathom for my partner. Ordered on line. The process was extremely straight forward and communication was excellent. Bike received when stated, well packaged and protected. Put fron... Toon meer

Bedrijfsgegevens

  1. Fietsenwinkel
  2. ook in
  3. Fietsaccessoirewinkel

Geschreven door het bedrijf

Cyclesense is a family business based in Tadcaster, North Yorkshire. We specialise in quality service and quality bikes stocking brands such as Van Nicholas, Koga, Giant and Liv. In addition to our high street store we also have one of the UK's only lightweight kids' bikes dedicated stores; where we stock leading brands such as woom and Frog. From that base we are also the sole UK distributor for Kokua LIKEaBIKE - the original and best balance bikes - and FollowMe Tandem - the #1 tag-along system for riding with your children.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

253 reviews

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5,0

Alle reviews

(253)

6 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great Service

Hi, thanks for the great service. Even though it took a couple of days until the order got processed, once things were on the way, everything went very quickly and my order arrived within a few days. I was very pleased about that. The bike was well packaged, in good condition and easy to mount. The most happiest person is probably my son, who loves riding his new bike.

17 augustus 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service after bike developed a fault

My bike developed a serious problem seventeen months after purchase. I don't want to go into the details. What I do want to say is that Dave and his team at Cyclesense went out of their way to help. Dave and his team's customer service was excellent. I would thoroughly recommend this business. If I lived closer, they would become my local bike shop. I can't recommend them enough. Give them your business and they will look after you.

7 augustus 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Very helpfull to make sure my kids bike would be shipped quickly so he would get it on time for his Bday.
Thanks a lot.
I'd definitely recommend!

4 augustus 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top Service

Searched for a particular bike for my wife and found it here at good price. Service and post-purchase contact excellent.

Bike arrived coddled in packing and was put together in minutes.

Real enthusiasts delivering real service. Excellent !

19 juli 2016
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Fantastic discounted price but non-existant set up

Fantastic discounted price on a Cannodale Carbon Synpase 105 2016 delivered from Yorkshire to Oxford, but no set up had been done on the brakes and gear change both of which malfunctioned. I then had to take the bike into a local Cannondale dealer to get it set up properly. The brakes needed bleeding so I couldn't do it myself. The experience could have been so much better with a little more care. The deep discount, however, has still left a smile on my face. If I had paid full price I would have been seriously irritated.

11 juli 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Moulton tsr 27

Bought a Moulton Tsr 27 on-line from Cycle Sense.
It arrived on time, well packed and partially assembled. Instructions on completion were included and I was able to assemble it without problem. All in all a smooth transaction and I am happy to recommend this company.

2 juli 2016
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Strange carriage costs

I was directed here for an Extrawheel trailer which was advertised at a very good price post free. When I tried ordering an accessory part for the trailer they then wanted to charge me £10 carriage!
In the end I ordered the part direct from Extrawheel in Poland as it was pounds cheaper and only took a couple of days longer to arrive.
I ordered over a Bank Holiday and the goods arrived in 2 working days so quite happy with that.

8 juni 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A very satisfactory transaction.

I ordered a Cannondale Quick Carbon 2 2016 as well as £195 of free accessories.
During the process I phoned up for advice and found them very helpful and knowledgeable.
Everything was delivered on time and as ordered.
I would be more than happy to buy from them again based on this experience.

31 mei 2016
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Good service

Overall I am rather happy with the service Cyclesense Ltd. provided. I ordered a set of spare keys for a Hamax child seat. The communication was good but I was hoping that the order would have been shipped a bit faster.

20 mei 2016
Review zonder uitnodiging

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