Had the pleasure of having Leon Clarke dealing with policy/quote. Top bloke and great personality, I could tell from early on in the conversation that Leon is good at his job and passionate about... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Sam was helpful he knew what he was talking about talked me through everything step by step and even told me things I was not expecting too. He’s good at what he does and was extremely polite which in... Toon meer
Bedrijf heeft geantwoord
I've dealt with insurance companies for 40+ years. Being mid 60's, I took out a £30.00 per month life policy with the main over 50's insurance providers they gave me £5600 cover with a 12 month wait f... Toon meer
Bedrijf heeft geantwoord
What professional, polite and proactive Dadsurance is. Easy to seup. No confusing Jargon and straight to the point. They always contacted me back. I didnt have to chase. I left it up to them... Toon meer
Bedrijf heeft geantwoord
4,6
Uitstekend
136 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer services
Great customer services, ready to support you and answer your queries, intensive health check list, follow up calls and well presented pack, which arrived in just 3 days.
I recommend it 100%!
10 april 2026
Antwoord van Dadsurance
Uweis, thank you so much for such a detailed review, we’re really glad you felt supported throughout and that everything from the process to the follow up and documents met your expectations.
Want to give them ZERO
Want to give them ZERO.
Told them not interested and they continue to call AGAIN and AGAIN
AVOID AVOID AVOID
16 april 2026
Review zonder uitnodiging
Antwoord van Dadsurance
Thank you for taking the time to leave your feedback. We are sorry to hear about your experience and understand your frustration.
We believe we are already in direct contact with you regarding the concerns you have raised, and these are being investigated thoroughly by our Compliance team.
We take all feedback seriously and are committed to ensuring that our customers' wishes regarding contact preferences are respected. If you have not yet been in touch with us directly, or if there is anything further you would like to raise, please contact our Compliance Manager at m.cullen@smartercover.co.uk.
Antwoord van Dadsurance
Thank you for your feedback, we’re glad you found the service friendly and we appreciate your comments regarding pricing, it’s something we’re always looking to keep as competitive as possible.
The customer service was top notch
The customer service was top notch, very explanatory and time taken in business oriented manner .
16 april 2026
Antwoord van Dadsurance
Samson, thank you, we’re really pleased you found the service clear, thorough and professional.
Antwoord van Dadsurance
Zoltan, thank you, we really appreciate your kind words.
The service i received from one of your…
The service i received from one of your customers service staffs Namely JAY SMALLBONE, are Excellent.
Thanks
Michael Ibekwe
15 april 2026
Antwoord van Dadsurance
Michael, thank you so much, we’re really pleased Jay provided such excellent service and made a great impression.
A very smooth and stressfree service.
9 april 2026
Antwoord van Dadsurance
Hi Victor, thanks so much for your review. We’re really pleased to hear you had such a smooth and stress-free experience with us. We really appreciate you taking the time to share this. If you ever need anything, we’re always here to help. Dadsurance customer services
Very helpful and explained everything
Very helpful and explained everything clearly and well ,
6 maart 2026
Antwoord van Dadsurance
Hi Rajwant, thanks so much for your review. We’re really pleased to hear everything was explained clearly and that you found the service so helpful. We really appreciate your feedback. If you ever need anything, we’re always here to help. Dadsurance customer services
Antwoord van Dadsurance
Hi Rosaria, thanks so much for your review. We’re really pleased to hear you’re happy with your cover and that it’s supporting your family. We really appreciate your feedback. If you ever need anything, we’re always here to help. Dadsurance customer services
Antwoord van Dadsurance
Hi Paul, thank you for your lovely review. We’re really pleased to hear you had such a wonderful experience, that means a lot to us.
Antwoord van Dadsurance
Hi Derek, thank you for your review. We’re glad to hear you found the service friendly and efficient, we really appreciate your feedback.
James was helpful and explained…
James was helpful and explained everything about the policies
17 maart 2026
Antwoord van Dadsurance
Hi David, thank you for your feedback. We’re really pleased to hear James was helpful and explained everything clearly for you.
Antwoord van Dadsurance
Hi Martin, thank you for your review. We’re really pleased to hear you found the service good, we appreciate you taking the time to share this.
Antwoord van Dadsurance
Hi Prince, thank you for your lovely review. We’re really pleased to hear the team got back to you quickly, that’s exactly the level of service we aim to provide.
Spoke with Rhia on the phone
Spoke with Rhia on the phone, very polite, very informative and very knowledgeable. Made everything easy to complete.
11 maart 2026
Antwoord van Dadsurance
Hi Shaun, thank you for your lovely review. We’re really pleased to hear Rhia was polite, informative and made everything easy to complete, we’ll be sure to pass this on.
Antwoord van Dadsurance
Hi Farai, thank you for your review. We’re glad to hear everything was clearly explained, we appreciate you taking the time to share your feedback.
The insurance sold to me is a great deal & was expertly relaid
Nothing was wrong with how things went, just a technical issue that has already been resolved.
12 maart 2026
Antwoord van Dadsurance
Thank you for taking the time to leave your review. We are really pleased to hear that you found the cover to be a great deal and that the conversation with the agent was helpful. Our team genuinely takes customer feedback very seriously and it is always encouraging for them to hear that the experience was a positive one.
We did notice that the score attached to the review may not fully reflect the comments you kindly left about the service. If you feel it is appropriate, we would really appreciate it if you could revisit your review and update the score so it better reflects your experience.
The adviser you spoke with will also see this feedback, so it means a great deal when the rating matches the comments about the service provided.
Thank you again for your time and for choosing Dadsurance.
Kind regards
The Dadsurance Team
Avoid at all cost
Avoid at all cost. Once they have your details they will phone you non stop for weeks after you have told them you are not interested and have gone with a different company. They are almost double the price of other insurance companies. Do not click their link do not give them your details!!!
And another nuisance call from them. That is 4 times now I have explicitly said I am not interested remove my number from your database and stop calling me.
11 maart 2026
Review zonder uitnodiging
Antwoord van Dadsurance
Thank you for taking the time to leave a review. I am sorry to hear that you had this experience, as it is certainly not the service we aim to provide.
Insurers often have different pricing models and appetites for particular customer profiles. This means that while a product may be very competitive for some people, it may not be the most competitive option for others. Unfortunately, like most areas of insurance, not every insurer is able to offer the same pricing for every individual. We are naturally disappointed whenever we are unable to provide a competitive option and we would always encourage customers to compare providers before deciding what is best for them.
With regard to the contact you mentioned, I would like to look into this and resolve it for you. If you are able to email me at m.cullen@smartercover.co.uk
with your details, I will locate your record on our system and ensure your details are marked as do not contact so that no further calls or communications are made.
Your feedback is appreciated and will be taken into account as part of our ongoing review of customer contact and pricing competitiveness.
Michael
The whole process and procedure were…
The whole process and procedure were seamless, embracing, precise and value adding.
6 maart 2026
Antwoord van Dadsurance
Hi Folorunso, thank you for your lovely review. We’re really pleased to hear the whole process felt seamless and valuable for you.
The customer service from osama was…
The customer service from osama was very helpful and the professionalism was at a high standard.
6 maart 2026
Antwoord van Dadsurance
Hi Apisai, thank you for your kind feedback. We’re glad to hear Osama provided helpful service and such a high level of professionalism.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.