I spoke to a lovely Danbro representative this morning, by the name of John Harris. He was very polite and explained the whole process clear and precisely. I can not find any fault in the process of... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have used Danbro before coming back into contracting. I have always found them helpful and good with my money/wages/taxes etc and am happy using their services again with my new contract.
Bedrijf heeft geantwoord
I was worried about transferring to a new Umbrella company. A solid reply (Billie) with clear and concise instructions. Quick responses.Specific to my query and a friendly email. Billie has dealt with... Toon meer
I'm writing this because I have been given an update on how Danbro supports agencies. I have a better understanding of the process but it has made question about using agencies again. Overall I hav... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Danbro Umbrella
Geschreven door het bedrijf
Why Choose Danbro Umbrella?
Geschreven door het bedrijf
Simple Pricing.
Competitive Margin.
No Hidden Fees.
Contactgegevens
Jubilee House, East Beach, FY8 5FT, Lytham, Verenigd Koninkrijk
- 01253 600 140
- enquiries@danbro.co.uk
- www.danbro.co.uk
Register for Danbro Umbrella
4,6
Uitstekend
902 reviews
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Antwoord van Danbro Umbrella
Thank you for taking the time to leave a review.
We’re sorry to hear how you feel about your recent experience with Danbro.
To assist us in our enquiries into this matter, we kindly request that you share some additional information, including your email address and any client reference number/s, with our Central Quality Team at your earliest convenience.
You can share this with us by emailing qualityanddevelopment@danbro.co.uk.
All personal information is handled securely and confidentially - for more information, please see the Privacy Policy available on our website.
Kind Regards,
Your Team at Danbro
Antwoord van Danbro Umbrella
Hi Ufuoma,
Thank you for taking the time to leave us a review, we're glad you've found our service quick and efficient.
Kind Regards,
Charlie @ Danbro
The worst umbrella company I have ever…
The worst umbrella company I have ever joined. Day light robbery
14 april 2026
Antwoord van Danbro Umbrella
Hi There,
Sorry to hear how you feel about your experience with Danbro.
Please rest assured, the only money we retain as an umbrella company is our margin, which is competitive with the market. Any other deductions from your contracted rate are either a) your pension contributions, or b) what we are legally required to deduct and pay to HMRC.
Because of this, your take-home pay with Danbro Umbrella should be very similar to what it would be with any other compliant umbrella company.
If you have any further concerns, please do get in touch.
Kind Regards,
Your Team at Danbro Umbrella
Changing to Umbrella is so easy with Danbro, I was changed over within an hour of filling out the registration.
I spoke to a lovely Danbro representative this morning, by the name of John Harris. He was very polite and explained the whole process clear and precisely. I can not find any fault in the process of changing from PAYE to Umbrella.
Thank you again for the assistance I was given.
15 april 2026
Antwoord van Danbro Umbrella
Hi Rachael,
Thanks for taking the time to leave us a review – we really appreciate it.
Great to hear the registration process was straightforward and that everything went smoothly for you. If you ever need anything as you get started, don’t hesitate to get in touch.
Kind Regards,
Charlie @ Danbro
Great call
Great call, all questions answered, friendly agent, excellent service so far.
15 april 2026
Antwoord van Danbro Umbrella
Thank you for your review, Joanne.
We’re glad to hear you got what you needed from your registration call.
If you need any support going forward, we’re always here to help.
Kind regards,
Charlie @ Danbro
I have used Danbro before coming back…
I have used Danbro before coming back into contracting. I have always found them helpful and good with my money/wages/taxes etc and am happy using their services again with my new contract.
13 april 2026
Antwoord van Danbro Umbrella
Hi Timothy,
Thank you for your review. It's great to have you back with us!
Kind Regards,
Charlie @ Danbro
The service was fast and easy to use
The service was fast and easy to use. The team was kind and I would definitely recommend it to anyone.
9 april 2026
Antwoord van Danbro Umbrella
Hi Lynn,
Thank you for the review. We're glad you had a good experience with us, and appreciate your recommendation! If there is anyone you know who could benefit from our service, be sure to take advantage of our refer a friend scheme!
Kind Regards,
Charlie @ Danbro
Very helpful staff and my onboarding…
Very helpful staff and my onboarding was dealt with very quickly.
10 april 2026
Antwoord van Danbro Umbrella
Hi John,
Many thanks for the review, we're glad to hear we were able to assist with your onboarding.
Kind Regards,
Charlie @ Danbro
All went smoothly
10 april 2026
Antwoord van Danbro Umbrella
Thank you for the review, Edward.
We're glad your registration went smoothly!
Kind Regards,
Charlie @ Danbro
Really easy process and friendly…
Really easy process and friendly knowledgeable operator thank you - sorry didn’t catch her name
10 april 2026
Antwoord van Danbro Umbrella
Hi Helen,
Thank you for leaving us a review. I believe you were dealing with Amanda - I'll pass your kind words on to her!
Kind Regards,
Charlie @ Danbro
A friendly concise experience. I was worried about transferring to a…
I was worried about transferring to a new Umbrella company. A solid reply (Billie) with clear and concise instructions. Quick responses.Specific to my query and a friendly email. Billie has dealt with my enquiries with a professional approach that enabled to conclude my query. thank yo u.
9 april 2026
Review zonder uitnodiging
Quick and efficient
8 april 2026
Service is Easy to use and consultants…
Service is Easy to use and consultants are very professional and knowledgeable
8 april 2026
Great experience and great team work.
7 april 2026
Straightforward - good service - good digital
Simple, great people, very secure with good digital and App.
1 april 2026
Antwoord van Danbro Umbrella
Hi David,
Thank you for the review. We're glad to hear that you've found our digital systems and processes easy to use, and that our customer service has been to your expectation.
Kind Regards,
Charlie @ Danbro
Antwoord van Danbro Umbrella
Hi Anthony,
Thank you for the review, glad we were able to be of assistance!
Kind Regards,
Charlie @ Danbro
Antwoord van Danbro Umbrella
Hi Hazlin,
Many thanks for your review.
We're delighted to hear you found our processes straightforward!
Kind Regards,
Charlie @ Danbro
Fantastic Customer Service Team
From the start the team at Danbro provided one of the best support and customer service.
Emails replied to very quickly, going into details about the best way to manage my take home pay and making alterations to accommodate my needs.
I honestly thought a big company like Danbro would have a very slow and impersonal service, I was wrong, response times were like working with a small family run business, quick and the team always spoke to you like they see you everyday.
I have one gripe and that's the use of the apprenticeship levy, which according to the government should be accessible to employees at any time, Danbro put blocks on this even though legally as an employee regardless of the term of contract you should be able to have access to, as you're paying for it...but this doesn't have anything to do with the team but how the company operates.
Overall the team are 5*
Company 3/4* due to the inability to use the apprenticeship levy.
27 maart 2026
Review zonder uitnodiging
Antwoord van Danbro Umbrella
Hi Aiden,
Many thanks for your review.
We're so happy that you've had such positive experiences with our customer service. While we've grown in size over the years, we have remained a family owned business, and our values of integrity, trust, and personal service have remained. We're delighted to hear that this has been reflected in the experience you've had with us.
I understand your frustrations regarding the apprenticeship levy, however please be assured that this is standard practice for any umbrella company. This is because, as an employment cost, the deduction to pay for the levy is taken from your contracted/assignment rate, rather than your gross pay.
I hope this helps, and we look forward to continuing to work with you.
Kind Regards,
Charlie @ Danbro
Been using Danbro for a number of contracts.
Been using Danbro for a number of repeat contracts as my Umbrella employer through an Agency. Always found staff helpful and any issues quickly resolved.
27 maart 2026
I'm writing this because I have been…
I'm writing this because I have been given an update on how Danbro supports agencies.
I have a better understanding of the process but it has made question about using agencies again.
Overall I have spoken to a helpful person from Danbro ( Sophie) who has been totally understanding and very helpful.
27 maart 2026
Review zonder uitnodiging
Antwoord van Danbro Umbrella
Hi Lynton,
Thank you for your updated review.
We're glad to hear we have been able to address your concerns regarding deductions.
We completely understand that your take-home pay may be more different from your contracted rate than you expected, however please be assured that we will never deduct more than is necessary/required by HMRC.
We hope that during your time with us, we can provide added value to your contracting career through our benefits and service.
To make the most out of Danbro Umbrella, please do take a look at Danbro Rewards. This is our rewards scheme, which allows you to save at hundreds of retailers, restaurants and travel firms. You will become eligible for this after your first payment. We also provide your insurance cover, and enter our contractors into our Holiday Giveaway prize draw every two months.
We look forward to working with you, and encourage you to reach out if you have any questions. We're here to ensure you get the best possible service for this contract.
Kind Regards,
Charlie @ Danbro
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